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I was aware about the 3 years offer in form of voucher or fee reversal. My issue was that bank first handedly denied that as well claiming that my card doesn't have any offer due to their internal policy.This was the exact offer for everyone from day this thread started ..
I mentioned it million time on this thread as kotak is 3 year free with the caviet that u will be compensated with the gift voucher equivalent for 3 year ..
I have no idea where u saw it ltf
Sometimes system does everything ..I was aware about the 3 years offer in form of voucher or fee reversal. My issue was that bank first handedly denied that as well claiming that my card doesn't have any offer due to their internal policy.
Getting such response from general support is understandable. But didn't expect it from Grievance team, they handle the high escalation.Sometimes system does everything ..
Customer care is just a gallery watcher
Not everyone is trained & well paid like amex customer care..
Congratulations thats trueMy card is approved and no fee for 3 year is written in FAQs
which variant did you get? master ya rupay?My card is approved and no fee for 3 year is written in FAQs
Master...rupay Jo pahle se hai wo use nhi hota utna or nhi Lenawhich variant did you get? master ya rupay?
I would do this:Received reply from grievance team, they are ready to cancel the card as they stand by their word on card fees.
During this conversation I also reached their general CC support to check the response. And they clearly mentioned that 3 years free offer will be fulfilled in the form of fee reversal or gift voucher.
I am not vouching for this card as of now. Don't want to face the hassle of follow ups and showing proofs, as bank clearly isn't aware what they are offering.
Reply from grievanceredressal.creditcards@kotak.com
View attachment 45546
Reply from kotakmahindrabank.creditcards@kotak.com
View attachment 45547
@monika vega @kshitij_0 @CAKARANBATRA
This answer seems like thirsty person unwilling to open eyes to see pond nearby .. thinking about rain 🌧️Master...rupay Jo pahle se hai wo use nhi hota utna or nhi Lena
Extra cashback is on luck when you get different merchant name like PHONEPEPVTLTD or Paytm etc.I just realised Kotak Myntra card is giving 1.25% cash back on top of 7.5% instant discount on Myntra Orders that's Amazing!
Durning sale it was 12.5% instant and 1.25% CB total 13.75%
This is a big loot. 😹 ✨
So, while we checkout we should check PHONEPEPVTLTD or Paytm to get extra 1.25%Extra cashback is on luck when you get different merchant name like PHONEPEPVTLTD or Paytm etc.
That's a mystery coz Kotak Rupay Payment page doesn't show merchant name.So, while we checkout we should check PHONEPEPVTLTD or Paytm to get extra 1.25%
Paid through card or rupay cc linked UPI?I just realised Kotak Myntra card is giving 1.25% cash back on top of 7.5% instant discount on Myntra Orders that's Amazing!
Durning sale it was 12.5% instant and 1.25% CB total 13.75%
This is a big loot. 😹 ✨
Cc Linked UPI won't fetch Myntra discount.Paid through card or rupay cc linked UPI?
But 1.25% is meant for UPI only, then how did direct card usage yield additional 1.25%? 🤣Cc Linked UPI won't fetch Myntra discount.
Used card on their site, I was expecting we will only get that instant discount but surprised to see we get 1.25% CB too.Paid through card or rupay cc linked UPI?
If we get 7.5% instant and 1.25% CB on every Myntra order this card will be my new favourite, I won't be bothered about its fee anymore 😹 😹That's a mystery coz Kotak Rupay Payment page doesn't show merchant name.
But 1.25% is meant for UPI only, then how did direct card usage yield additional 1.25%? 🤣Used card on their site, I was expecting we will only get that instant discount but surprised to see we get 1.25% CB too.
If we get 7.5% instant and 1.25% CB on every Myntra order this card will be my new favourite, I won't be bothered about its fee anymore 😹 😹
@Chaitanya-a answered it hereBut 1.25% is meant for UPI only, then how did direct card usage yield additional 1.25%? 🤣
Extra cashback is on luck when you get different merchant name like PHONEPEPVTLTD or Paytm etc.
Myntra uses phonepe/paytm gateway? 😲@Chaitanya-a answered it here