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The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.

dhiraz

TF Ace
Rewards that make spending worth it
Enjoy FLAT 5% cashback up to Rs.6,000* per year (Rs.500 every month) on your Debit Card spends.

Terms and Conditions - 811 Super

811 Super eligibility:

  1. While completing FKYC/on-boarding to 811 Super program, the minimum A/c account balance should be ₹5,000.
  2. On monthly basis, customer needs to do at least one customer initiated credit transaction of minimum ₹5,000 to get eligible for 811 Super cashback.
  3. 811 Super will be offered for one year from the date of subscription. After 1 year, Customer’s consent will be taken for program continuation.
  4. In case of customer’s dissent, the programme will be discontinued and customer will be downgraded to regular 811 zero balance digital savings account. The GSFC benefits of 811 Edge, promo code, classification code will stand withdrawn.
811 Super cashback:
  1. Eligible customers - Cashback to 811 Super eligible customers on Debit Card spends.
  2. Cashback construct - Flat 5% cashback to all 811 Super eligible customers on Debit Card spends through Kotak Debit card (E-com/ POS (Point of Sales) transactions) up to ₹500/month.
Rules:
  1. 811 Super eligible customers should spend via Kotak Debit card.
  2. In order to calculate the spend value only following types of transactions are eligible:
    1. Virtual Debit Card
    2. Physical Debit Card transactions (E-com/POS)
Important note:
  1. Inter or intra bank fund transfer, ATM cash withdrawal, wallet top up (transfer from 811 Savings Account to any kind of wallet) or any other type of transaction excluding mentioned above will not be considered.
  2. Any type of UPI transactions will not be considered as spends.
Terms & conditions for cashback:
  1. This cashback has been extended by Kotak Mahindra Bank to 811 Super customers meeting eligibility criteria of ₹5,000 credit/month.
  2. Flat 5% cashback will be given on Debit Card spends.
  3. A customer can get max ₹500 cashback/month.
  4. To get the monthly cashback, 811 Super eligible customer should spend via 811 Debit Cards.
  5. Any kind of fund transfers or ATM cash withdrawal and wallet top-up will not be considered as spend.
  6. Cashback will be rounded down to the nearest whole number.
  7. Customer should spend at least ₹20 to get eligible for cashback.
  8. Cashback will be deposited in 30 days post completion of the month under consideration.
  9. The cashback is not-transferable.
  10. Participation for the cashback is voluntary.
  11. Any Customer eligible for the cashback shall be deemed to have read, understood and accepted these terms and conditions, general terms and conditions of the Bank.
  12. Kotak Mahindra bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of these terms and conditions or to replace, wholly or reduce the cashback.
  13. The Bank reserves the right to disqualify any Customer from the benefits under the Offer if any fraudulent activity is observed as being carried out for the purpose of availing the benefits under the offer.
  14. The decision of the Bank in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
  15. Disputes, if any, arising out of or in connection with or as a result of above cashback or otherwise relating here to shall be subject to the exclusive jurisdiction of Mumbai courts.
811 Super fees and charges
Screenshot 2024-09-06 at 10.07.39 PM.webp


*Financial transaction at ATM will include Cash withdrawal, Non-Financial transaction will include balance enquiry, PIN change, Mini statement request. Maximum of 5 transactions @ nil charges (incl. financial & non financial) in a month with a cap of maximum 3 transactions (incl. financial & non-financial) charges in top 6 cities (Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad), thereafter Financial Transaction - ₹21/- Transaction and Non- Financial Transaction ₹.8.50/- transaction.

811 Super Fees & Charges


Steps To Convert 811 Savings Account to 811 Super Savings Account

If You Have an 811 Full KYC Account then call Customer @ 1860 266 2666 After Connecting The Call with the Agent Just Say I Wanted To Convert My Account To 811 Super Savings Account Then The Agent Will Tell You The Benefits of This Account. If You Have 5k in Your Account It's Ok Otherwise They Will Tell You Transfer 5k to Your Kotak Account. Then They Will Send You a Text SMS Having a Specific & Unique URL Click on The URL Accept The Terms & Conditions and Enter The OTP After Entering The OTP 300 Rupees Deducted from Your Account and Your Account successfully converted To 811 Super Savings Account.

After This Process, You Will Get Several Confirmation Messages for Debit Card and Cheque Book

Dear 811 customer, kindly share your consent to upgrade to 811 Super on this link: http://eel.nu/_7luual/_nML28 -Kotak

Your Kotak811 Super A/c is all set! Learn about your A/c benefits here https://eel.nu/_0urALZ/_KFqiR

Congratulations! Your request for Kotak Bank Debit Card was accepted on 19-SEP-24.

Your request for Cheque book for A/c XXXX1101 has been received on 19-09-2024. The same will be dispatched to your correspondence address shortly. Kotak Bank

Dear Customer, as per your request we have dispatched your cheque book for A/c XXXX1101. You will receive the same shortly. Kotak Bank

Your Kotak Welcome Kit will get delivered to you by 21-SEP-24. Share ID or OTP with courier person to get the same. Track:https://eel.nu/_6PGbBy/_FEL79


FAQs​

Que: What is this 811 Super?
Ans: It is a Zero Balance Savings Account offered by Kotak Bank.

Que: I already have normal 811 Savings Account, is 811 Super different?
Ans: Yes, 811 Super Account is different. It is upgraded version of normal 811 Savings Account.

Que: What are the benefits of this 811 Super Account?
Ans: With 811 Super Account comes 811 Super Debit Card which gives 5% cashback up to ₹500 on all transactions (both online and offline).

Que: Is the cashback applicable on UPI transactions as well?
Ans: No, 5% cashback is applicable only for transactions done with 811 Super Debit Card either via Card Swipe method or by Tap & Pay or by Entering Card Number.

Que: How can I get this account?
Ans: You can apply for this account from Kotak 811 App or Website.

Que: Is the account opened via Video KYC (VKYC) ?
Ans: No, due to RBI Ban Kotak Bank cannot open new accounts online. Only offline method is available.

Que: What is the process for Offline method?
Ans: Raise account opening request on Kotak 811 App or Website. Kotak bank employee or an agent will contact you and visit your place to open your 811 super bank account. The person will only do a Aadhaar KYC, nothing else will be required from your end.

Que: I already have a Kotak Bank Account can I get this 811 Super Account?
Ans: If your account type is 811 savings account then you can apply for this account. But getting 811 Super Account is not guaranteed. New customers can directly apply for 811 Super Account but for old customers Kotak bank did not specify any eligibility criteria. According to the comments on this thread some users were able to get 811 Super Account and some were not. You can try your luck.

Que: I got 811 Super Account now what?
Ans: After getting 811 Super Account you need to deposit at least ₹300 in your account to pay fee for 811 Super Account.

Que: Alright ₹300 deducted from my account, what is next?
Ans: After ₹300 deduction you will get SMS/Email about issuance of 811 Super Physical Debit Card and Cheque Book. Depending on your address it can take 3-10 days for it to reach you. Do not disturb us with your silly questions until you get your Debit Card.

Que: I got a welcome kit but there was only cheque book in it, where is the debit card? Did they forget it? Did someone steal it? Am I unlucky? Why this happens to only me?
Ans: Buddy just wait a little longer your will get it eventually. Cheque book and Debit card is sent in a separate package. Just trust me you will get it. I know you don't have a life but I have one so don't ruin it with your silly comments.

Que: You were telling the truth, I got the debit card after few days, now what?
Ans: First of all make sure you deposit at least ₹5000 in your 811 Super Account to enable 5% cashback feature. After that you use your 811 Super Debit Card for transactions to get 5% cashback.

Que: How do I deposit money in this account?
Ans: Easiest way is use Add money option available in the Kotak App. Or you can transfer money via UPI to this account. Default UPI address for this account is <Mob>@kotak811 where <Mob> is your mobile number. For example if your mobile number is 9876543210 then your default UPI address will be 9876543210@kotak811

Que: Do I need to deposit ₹5000 only once?
Ans: You need to deposit at least ₹5000 once every month to keep enjoying 5% cashback. By chance you forgot to deposit ₹5000 in the account you will not get any cashback for that month. Don't blame on us later.

Que: Can I withdraw ₹5000 I deposited in the account or do I need to keep it in the account?
Ans: You can withdraw the amount immediately after depositing it. There is no minimum balance requirement for this account.

Que: How much cashback can I earn?
Ans: You can earn maximum ₹500 cashback every month. So in a year you can get ₹500 x 12 = ₹6000 cashback.

Que: What is the minimum transaction amount required for cashback?
Ans: Minimum transaction amount is ₹20 for getting ₹1 cashback.

Que: How much cashback will I get If I did a transaction of ₹3633 via 811 Super Debit Card?
Ans: You will receive ₹181 for this transaction. 5% cashback is rounded down in nearest whole number.

Que: When will I receive the cashback?
Ans: You will receive the cashback in the next month of doing transaction. For example you did transactions of ₹9000 in January then you will receive ₹450 cashback in February.

Que: Where will I receive the cashback?
Ans: You will receive the cashback directly in your Kotak 811 Savings Account. You only need to do the transaction(s) and cashback will be automatically credited to your account next month.

Que: Is there any particular date for cashback?
Ans: According to the terms & conditions bank can send cashback on any date in next month. From the previous trends we can say you will get cashback on/after 15th of every month. Telling you again, there is no specific date for cashback.

Que: Someone posted that they got cashback, but I did not get anything, why?
Ans: Cashback can be processed in batches. Some might get it earlier and some later. As you know Kotak bank is going through a hard time due RBI ban, so they might be facing shortage of funds, but don't worry you will get your ₹500 cashback for sure.

Que: Is there any charges for Physical Debit Card?
Ans: Debit card fee is included in the yearly ₹300 fee you will pay for 811 super account.

Que: Is the cheque book also free?
Ans: Yes, one cheque book of 25 leaves is free per year. If you order more than that you will be charged ₹3 per cheque leaf.

Que: Will I get cashback for using 811 Super Debit Card to pay credit card bill?
Ans: So far we are getting cashback if we pay bill via SBIUnipay, Airtel Thanks App. If you find any other website/app then do let us know, we will update here.

Que: Can I open multiple accounts with same number?
Ans: No, you can only open 1 account from 1 mobile number.
 
Last edited by MrJJ:
Be
Rewards that make spending worth it
Enjoy FLAT 5% cashback up to Rs.6,000* per year (Rs.500 every month) on your Debit Card spends.

Terms and Conditions - 811 Super

811 Super eligibility:

  1. While completing FKYC/on-boarding to 811 Super program, the minimum A/c account balance should be ₹5,000.
  2. On monthly basis, customer needs to do at least one customer initiated credit transaction of minimum ₹5,000 to get eligible for 811 Super cashback.
  3. 811 Super will be offered for one year from the date of subscription. After 1 year, Customer’s consent will be taken for program continuation.
  4. In case of customer’s dissent, the programme will be discontinued and customer will be downgraded to regular 811 zero balance digital savings account. The GSFC benefits of 811 Edge, promo code, classification code will stand withdrawn.
811 Super cashback:
  1. Eligible customers - Cashback to 811 Super eligible customers on Debit Card spends.
  2. Cashback construct - Flat 5% cashback to all 811 Super eligible customers on Debit Card spends through Kotak Debit card (E-com/ POS (Point of Sales) transactions) up to ₹500/month.
Rules:
  1. 811 Super eligible customers should spend via Kotak Debit card.
  2. In order to calculate the spend value only following types of transactions are eligible:
    1. Virtual Debit Card
    2. Physical Debit Card transactions (E-com/POS)
Important note:
  1. Inter or intra bank fund transfer, ATM cash withdrawal, wallet top up (transfer from 811 Savings Account to any kind of wallet) or any other type of transaction excluding mentioned above will not be considered.
  2. Any type of UPI transactions will not be considered as spends.
Terms & conditions for cashback:
  1. This cashback has been extended by Kotak Mahindra Bank to 811 Super customers meeting eligibility criteria of ₹5,000 credit/month.
  2. Flat 5% cashback will be given on Debit Card spends.
  3. A customer can get max ₹500 cashback/month.
  4. To get the monthly cashback, 811 Super eligible customer should spend via 811 Debit Cards.
  5. Any kind of fund transfers or ATM cash withdrawal and wallet top-up will not be considered as spend.
  6. Cashback will be rounded down to the nearest whole number.
  7. Customer should spend at least ₹20 to get eligible for cashback.
  8. Cashback will be deposited in 30 days post completion of the month under consideration.
  9. The cashback is not-transferable.
  10. Participation for the cashback is voluntary.
  11. Any Customer eligible for the cashback shall be deemed to have read, understood and accepted these terms and conditions, general terms and conditions of the Bank.
  12. Kotak Mahindra bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of these terms and conditions or to replace, wholly or reduce the cashback.
  13. The Bank reserves the right to disqualify any Customer from the benefits under the Offer if any fraudulent activity is observed as being carried out for the purpose of availing the benefits under the offer.
  14. The decision of the Bank in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
  15. Disputes, if any, arising out of or in connection with or as a result of above cashback or otherwise relating here to shall be subject to the exclusive jurisdiction of Mumbai courts.
811 Super fees and charges




*Financial transaction at ATM will include Cash withdrawal, Non-Financial transaction will include balance enquiry, PIN change, Mini statement request. Maximum of 5 transactions @ nil charges (incl. financial & non financial) in a month with a cap of maximum 3 transactions (incl. financial & non-financial) charges in top 6 cities (Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad), thereafter Financial Transaction - ₹21/- Transaction and Non- Financial Transaction ₹.8.50/- transaction.

811 Super Fees & Charges
Before when it was launched, given only to customer, who has done their Physical Biometric KYC, when account was available to open online.

Paurne customer ko bhi shift kare tab na😬
 
Be

Before when it was launched, given only to customer, who has done their Physical Biometric KYC, when account was available to open online.

Paurne customer ko bhi shift kare tab na😬

Hmm! I Got This Mail in My Brother's Account. I opened his Account Online But KYC was Not Successfully Done So I had to go to the Physical Branch for KYC

So that's the reason I got this Mail They Only Allow Physical Biometric KYC Person Only.

Screenshot 2024-09-06 at 10.18.05 PM.webp
 
Last edited:
Hmm! I Got This Mail in My Brother's Account. I opened his Account Online But KYC was Not Successfully Done So I had to go to the Physical Branch for KYC

So that's the reason I got this Mail They Only Allow Physical Biometric KYC Person Only.

View attachment 67797
Even I had opened with Physical Biometric KYC years+ ago.

This account variant is only available for NTB, that too when they do physical kyc instead of VKYC. 🥲

Way better than 811... Wish 😬
 
today i updated my kotak 811 app and saw the update history about 811 super. Was surprised and tried to upgrade via app but it didn't work. When I spoke with the bank representative, she told that she will upgrade from her end with OTP confirmation but didn't hear back after that. Let's see next week how it goes.
 
today i updated my kotak 811 app and saw the update history about 811 super. Was surprised and tried to upgrade via app but it didn't work. When I spoke with the bank representative, she told that she will upgrade from her end with OTP confirmation but didn't hear back after that. Let's see next week how it goes.
Old customer are also getting offer, really?

Only via 811 dedicated app?
 
@SureShot got it by the way, can you share your experience with dedicated 811 mobile banking app in comparison with kotak mobile banking app.
 
@SureShot got it by the way, can you share your experience with dedicated 811 mobile banking app in comparison with kotak mobile banking app.
811 app's is very specific, UI is good by the way, minimalistic option and easy to find out. I feel actual Kotak app is heavily loaded as it's common banking app.
 
Rewards that make spending worth it
Enjoy FLAT 5% cashback up to Rs.6,000* per year (Rs.500 every month) on your Debit Card spends.

Terms and Conditions - 811 Super

811 Super eligibility:

  1. While completing FKYC/on-boarding to 811 Super program, the minimum A/c account balance should be ₹5,000.
  2. On monthly basis, customer needs to do at least one customer initiated credit transaction of minimum ₹5,000 to get eligible for 811 Super cashback.
  3. 811 Super will be offered for one year from the date of subscription. After 1 year, Customer’s consent will be taken for program continuation.
  4. In case of customer’s dissent, the programme will be discontinued and customer will be downgraded to regular 811 zero balance digital savings account. The GSFC benefits of 811 Edge, promo code, classification code will stand withdrawn.
811 Super cashback:
  1. Eligible customers - Cashback to 811 Super eligible customers on Debit Card spends.
  2. Cashback construct - Flat 5% cashback to all 811 Super eligible customers on Debit Card spends through Kotak Debit card (E-com/ POS (Point of Sales) transactions) up to ₹500/month.
Rules:
  1. 811 Super eligible customers should spend via Kotak Debit card.
  2. In order to calculate the spend value only following types of transactions are eligible:
    1. Virtual Debit Card
    2. Physical Debit Card transactions (E-com/POS)
Important note:
  1. Inter or intra bank fund transfer, ATM cash withdrawal, wallet top up (transfer from 811 Savings Account to any kind of wallet) or any other type of transaction excluding mentioned above will not be considered.
  2. Any type of UPI transactions will not be considered as spends.
Terms & conditions for cashback:
  1. This cashback has been extended by Kotak Mahindra Bank to 811 Super customers meeting eligibility criteria of ₹5,000 credit/month.
  2. Flat 5% cashback will be given on Debit Card spends.
  3. A customer can get max ₹500 cashback/month.
  4. To get the monthly cashback, 811 Super eligible customer should spend via 811 Debit Cards.
  5. Any kind of fund transfers or ATM cash withdrawal and wallet top-up will not be considered as spend.
  6. Cashback will be rounded down to the nearest whole number.
  7. Customer should spend at least ₹20 to get eligible for cashback.
  8. Cashback will be deposited in 30 days post completion of the month under consideration.
  9. The cashback is not-transferable.
  10. Participation for the cashback is voluntary.
  11. Any Customer eligible for the cashback shall be deemed to have read, understood and accepted these terms and conditions, general terms and conditions of the Bank.
  12. Kotak Mahindra bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of these terms and conditions or to replace, wholly or reduce the cashback.
  13. The Bank reserves the right to disqualify any Customer from the benefits under the Offer if any fraudulent activity is observed as being carried out for the purpose of availing the benefits under the offer.
  14. The decision of the Bank in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
  15. Disputes, if any, arising out of or in connection with or as a result of above cashback or otherwise relating here to shall be subject to the exclusive jurisdiction of Mumbai courts.
811 Super fees and charges


*Financial transaction at ATM will include Cash withdrawal, Non-Financial transaction will include balance enquiry, PIN change, Mini statement request. Maximum of 5 transactions @ nil charges (incl. financial & non financial) in a month with a cap of maximum 3 transactions (incl. financial & non-financial) charges in top 6 cities (Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad), thereafter Financial Transaction - ₹21/- Transaction and Non- Financial Transaction ₹.8.50/- transaction.

811 Super Fees & Charges
Will debit card be issued free of cost under this program.
 
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