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LTF Infinia Upgrade Experience

elite34700

TF Premier
VIP Lounge
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same :) . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia :) . Thank you for reading guys!
 

awara

TF Select
Does anyone know the ITR/salary criteria? I'm salaried with salary account in HDFC
Their employees quote random numbers. Some quote 2.75 lacs per month, some quote 3 lacs+ per month and some even quote 2.5 lacs. No one quoted below 2.5 lacs. So if your salary is 2.5 lacs+ you can definitely try. But if you already have a core credit card with them with low limit and low spends then they'll not upgrade, you'll have to first close that credit card and then request your RM for Infinia.
 

slayer574

TF Buzz
Their employees quote random numbers. Some quote 2.75 lacs per month, some quote 3 lacs+ per month and some even quote 2.5 lacs. No one quoted below 2.5 lacs. So if your salary is 2.5 lacs+ you can definitely try. But if you already have a core credit card with them with low limit and low spends then they'll not upgrade, you'll have to first close that credit card and then request your RM for Infinia.
I have a Tata neu card with 6.1L limit. I was also quoted 2.75 limit. Another employee told me 32L ITR was needed.
 
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same :) . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia :) . Thank you for reading guys!
Also got Infinia LTF and my Upgrade was from HDFC Regalia with around 15 lakh limit. They initially said they offering DCB LTF but I denied and kept insisting for Infinia, after a three weeks of email exchange they finally sought approval for Infinia and I didn't see any fee on my card, so email them back and they said its LTF. We hold HDFC Imperia account and account is over 15+ year old. I can say, Getting Infinia was bit easy for me while I am reading journey of others. Never give up keep trying. By the way I got my Axis select card approved after 20+ rejections for Magnus.
 

prabanomics

TF Premier
VIP Lounge
Also got Infinia LTF and my Upgrade was from HDFC Regalia with around 15 lakh limit. They initially said they offering DCB LTF but I denied and kept insisting for Infinia, after a three weeks of email exchange they finally sought approval for Infinia and I didn't see any fee on my card, so email them back and they said its LTF. We hold HDFC Imperia account and account is over 15+ year old. I can say, Getting Infinia was bit easy for me while I am reading journey of others. Never give up keep trying. By the way I got my Axis select card approved after 20+ rejections for Magnus.
Hi.. Where to see fee for the card ? Even my welcome letter for Infinia doesn't show any fees.. upgraded DCB LTF got via Alumni offer to infinia
 

djrocky

TF Buzz
Also got Infinia LTF and my Upgrade was from HDFC Regalia with around 15 lakh limit. They initially said they offering DCB LTF but I denied and kept insisting for Infinia, after a three weeks of email exchange they finally sought approval for Infinia and I didn't see any fee on my card, so email them back and they said its LTF. We hold HDFC Imperia account and account is over 15+ year old. I can say, Getting Infinia was bit easy for me while I am reading journey of others. Never give up keep trying. By the way I got my Axis select card approved after 20+ rejections for Magnus.
Please suggest with whom did you have email exchange and what reasons you gave ?
 

djrocky

TF Buzz
Was going through the thread, need suggestion how to upgrade from 5 yrs old DCB LTF to Infinia LTF. Current limit 15L, has an old 20+ yrs bank account recently upgraded to imperia even with less account balance and fixed deposits.

My DCB spending has been low (around 80K last year) due to better benefits with other cards. Though I have started increasing it recently but can be max 2-3L in the year.
HDFC RM as seen in other cases is useless. RM's manager clearly denied upgrade and told that infinia can be made available only paid even if I purchase ULIPS (which any way I am not in favour) or even move salary account to HDFC.
I don't want to go via the upgrade route as the benefit is not huge.

Should the LTF upgrade still possible and where should i pursue - a closer branch manager (though no contact), send email to customer support or letter to head office.

Suggestions please
 

djrocky

TF Buzz
Was going through the thread, need suggestion how to upgrade from 5 yrs old DCB LTF to Infinia LTF. Current limit 15L, has an old 20+ yrs bank account recently upgraded to imperia even with less account balance and fixed deposits.

My DCB spending has been low (around 80K last year) due to better benefits with other cards. Though I have started increasing it recently but can be max 2-3L in the year.
HDFC RM as seen in other cases is useless. RM's manager clearly denied upgrade and told that infinia can be made available only paid even if I purchase ULIPS (which any way I am not in favour) or even move salary account to HDFC.
I don't want to go via the upgrade route as the benefit is not huge.

Should the LTF upgrade still possible and where should i pursue - a closer branch manager (though no contact), send email to customer support or letter to head office.

Suggestions please
Awaiting suggestions please.

How can I address my query to @S S V and @bucksbunny88888888.26904 and other experts
 
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