Yes, so I had got that when I bought the Jio dongle some 3 years ago or something. Don't remember exactly. I had got more that 3 vouchers and had used them until end last year.
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Mobile recharge price hike by 25% - (just a hunch/speculation it not hiked yet or may never hiked as much as 25%)
- Thread starter Abhi5467
- Start date
Yes, so I had got that when I bought the Jio dongle some 3 years ago or something. Don't remember exactly. I had got more that 3 vouchers and had used them until end last year.
Again today I was with CC on chat for about 30 min. They were clueless and eventually told me to email. Told them I did that 2 days ago and no reply from them.
The vouchers are not queued or activated. They have to be activated manually. I think after their new plans have been rolled out, these vouchers have not been configured to read these new plans for compatibility and must be still linked to the old plans
This sim is used in the dongle, and after 2.5GB is over the speed reduces so it's basically useless even though they say unlimited.
Aniket
TF Legend
I don't know what's your actual question.
Yes, voucher needs to get manually activated. Sometimes you say, I did 2999 recharge.
Are you asking about UL 5G add on voucher?
It seems you have recharged on 2nd of July, there's 4G data pack only, you can't see UL 5G add on data plan, am I right? Is this your question? Earlier I was thinking that your question is about 5G upgrade plan.
Did you have receive Welcome offer? How Jio will track whether the device is 5G compatible or not if you use that SIM in dongle?🤣
You matter lies here, to use UL 5G, you should have eligible plan along with 5G network availability and 5G handset.
Aniket
TF Legend
Still unable to understand your concern properly.
To get your queries answered you should quote all relevant facts and datas in a systematic way so that it will be understandable for others.
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The issue is not 5G. The issue is what I mentioned in my post above.
I have done a recent recharge for 2999, 2.5gb/day on 1st July
Now, I already had 3 vouchers of 5GB which I had got maybe 2 years ago when I bought a jio dongle. I had more such vouchers, but I used them, the last being sometime at the end of 2023.
Now, after doing this recharge on 1st July when I went to activate my 5GB voucher on 6th July, I get the error that there is no valid plan to activate this voucher and the transfer to another jio number is also greyed out.
I was asking if anyone else faced something like this in activating a previously saved voucher post the new plans (3rd July) coming into effect.
Customer care has no idea how to resolve and it's been 2days no revert from care@jio.
Been 4 days and still no revert from jio email team! So I thought I'd call customer care!
But.. Jio's customer service sucks man!! Worse than Voda! Was on the ivr for 20 min and still could not connect to an agent. After 20 min the ivr disconnected the call!!!
If they are facing such high call volumes, it shows how poor their service is. At least staff enough to answer the phones and reply to emails!!
Seems like all of jio's staff is doing house cleaning / helping work for the wedding this weekend!!
But.. Jio's customer service sucks man!! Worse than Voda! Was on the ivr for 20 min and still could not connect to an agent. After 20 min the ivr disconnected the call!!!
If they are facing such high call volumes, it shows how poor their service is. At least staff enough to answer the phones and reply to emails!!
Seems like all of jio's staff is doing house cleaning / helping work for the wedding this weekend!!
Aniket
TF Legend
Ye toh barso se yehe kahani hai 🤡🤣
Iv been using jio ever since they launched. Have 2 sim from them, but never had such issues in the past and issues was usually resolved on jio chat itself. Yesterday jio chat took 30 min to tell me that they cannot help and that I need to drop an email!!
Yea, i am thinking of doing that. But they have not replied to my email so I don't have a ticket no. I may have to wait for more days before I can escalate there.
panchabhut
TF Ace
Now old postpaid plans are also getting hiked.
Does anyone face “call failed” issue very often on jio network?
Any way to get this issue fixed?
Any way to get this issue fixed?
prankster
TF Premier
Not happening with me, what device are you using? This might happen if you are using "only 5g" mode
Facing issues in OnePlus 11r. Many times🥲
prankster
TF Premier
I'm using a 4 year old OnePlus 8T and surprisingly never had this issue.
Few relatives sometimes face issue with cross connection where caller hears some other person speaking on the other side and receiver not getting any voice. Happens only with Jio. After redial, works. No idea how to resolve as it is not location specific.
iPhone 13, yes my phone is on "5G on" mode
thereguser
TF Select
BSNL best for everyone, let die the ambani chor
panchabhut
TF Ace
Once we had 8 to 10 operators in every circle. Thanks to the politically motivated fake 2G scam controversy (Supreme Court later exonerated all and now even the BJP Govt is allocating satellite spectrum to Elon Mask without auction) many of the mobile operators were forced to shut down in India. Even the Norwegian Govt owned Uninor and Russian govt owned MTS pulled out. So now we have the Jio-Airtel duopoly with Vi quietly following them.
Incidentally, Indian Govt owns 100% of BSNL and 34% of VI. So a network sharing between them would give all BSNL customers access to Vi 4G network at cities and all Vi customers access to BSNL network at remote areas. A win-win situation for both. But it would not be done as it would harm the business interests of a particular group.
HumorSimpson
TF Prestige
During those days, one operator was good for free incoming in roaming, other in minimal price in outgoing etc. Many were having multiple sims effectively paying more than today's ~250rs/month. Current situation is far better with minimum pricing better connectivity. At the end customer is winner even in this duopoly.
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panchabhut
TF Ace
Those days most SIMs had "life time validity" with no monthly recharge requirement