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Mobile recharge price hike by 25% - (just a hunch/speculation it not hiked yet or may never hiked as much as 25%)

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#aniket said:
Still unable to understand your concern properly.

To get your queries answered you should quote all relevant facts and datas in a systematic way so that it will understandable for others.
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The issue is not 5G. The issue is what I mentioned in my post above.

I have done a recent recharge for 2999, 2.5gb/day on 1st July
Now, I already had 3 vouchers of 5GB which I had got maybe 2 years ago when I bought a jio dongle. I had more such vouchers, but I used them, the last being sometime at the end of 2023.

Now, after doing this recharge on 1st July when I went to activate my 5GB voucher on 6th July, I get the error that there is no valid plan to activate this voucher and the transfer to another jio number is also greyed out.

I was asking if anyone else faced something like this in activating a previously saved voucher post the new plans (3rd July) coming into effect.

Customer care has no idea how to resolve and it's been 2days no revert from care@jio.
 
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Been 4 days and still no revert from jio email team! So I thought I'd call customer care!

But.. Jio's customer service sucks man!! Worse than Voda! Was on the ivr for 20 min and still could not connect to an agent. After 20 min the ivr disconnected the call!!!

If they are facing such high call volumes, it shows how poor their service is. At least staff enough to answer the phones and reply to emails!!

Seems like all of jio's staff is doing house cleaning / helping work for the wedding this weekend!!
 
Riva said:
Been 4 days and still no revert from jio email team! So I thought I'd call customer care!

But.. Jio's customer service sucks man!! Worse than Voda! Was on the ivr for 20 min and still could not connect to an agent. After 20 min the ivr disconnected the call!!!

If they are facing such high call volumes, it shows how poor their service is. At least staff enough to answer the phones and reply to emails!!

Seems like all of jio's staff is doing house cleaning / helping work for the wedding this weekend!!
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Ye toh barso se yehe kahani hai 🤡🤣
 
#aniket said:
Ye toh barso se yehe kahani hai 🤡🤣
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Iv been using jio ever since they launched. Have 2 sim from them, but never had such issues in the past and issues was usually resolved on jio chat itself. Yesterday jio chat took 30 min to tell me that they cannot help and that I need to drop an email!!
 
MavericK279 said:
Thats why I told you it was literally hopeless to expect any help from their incompetent cc, and now with this AI bot it makes it 10x worse, You could although write to their Appellate authority, on jio.com u can find the details and drop a mail or a call, Thats the last hope
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Yea, i am thinking of doing that. But they have not replied to my email so I don't have a ticket no. I may have to wait for more days before I can escalate there.
 
Mars_rover said:
Does anyone face “call failed” issue very often on jio network?
Any way to get this issue fixed?
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Few relatives sometimes face issue with cross connection where caller hears some other person speaking on the other side and receiver not getting any voice. Happens only with Jio. After redial, works. No idea how to resolve as it is not location specific.
 
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thereguser said:
BSNL best for everyone, let die the ambani chor
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Once we had 8 to 10 operators in every circle. Thanks to the politically motivated fake 2G scam controversy (Supreme Court later exonerated all and now even the BJP Govt is allocating satellite spectrum to Elon Mask without auction) many of the mobile operators were forced to shut down in India. Even the Norwegian Govt owned Uninor and Russian govt owned MTS pulled out. So now we have the Jio-Airtel duopoly with Vi quietly following them.
Incidentally, Indian Govt owns 100% of BSNL and 34% of VI. So a network sharing between them would give all BSNL customers access to Vi 4G network at cities and all Vi customers access to BSNL network at remote areas. A win-win situation for both. But it would not be done as it would harm the business interests of a particular group.
 
panchabhut said:
Once we had 8 to 10 operators in every circle. Thanks to the politically motivated fake 2G scam controversy (Supreme Court later exonerated all and now even the BJP Govt is allocating satellite spectrum to Elon Mask without auction) many of the mobile operators were forced to shut down in India. Even the Norwegian Govt owned Uninor and Russian govt owned MTS pulled out. So now we have the Jio-Airtel duopoly with Vi quietly following them.
Incidentally, Indian Govt owns 100% of BSNL and 34% of VI. So a network sharing between them would give all BSNL customers access to Vi 4G network at cities and all Vi customers access to BSNL network at remote areas. A win-win situation for both. But it would not be done as it would harm the business interests of a particular group.
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During those days, one operator was good for free incoming in roaming, other in minimal price in outgoing etc. Many were having multiple sims effectively paying more than today's ~250rs/month. Current situation is far better with minimum pricing better connectivity. At the end customer is winner even in this duopoly.
 
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HumorSimpson said:
During those days, one operator was good for free incoming in roaming, other in minimal price in outgoing etc. Many were having multiple sims effectively paying more than today's ~250rs/month. Current situation is far better with minimum pricing better connectivity. At the end customer is winner even in this duopoly.
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Those days most SIMs had "life time validity" with no monthly recharge requirement
 
Anupama_Jha said:
Check out ✔️
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This plan is kind of a rip-off tbh. You get better value right now with the 3600 plan. 299 per month vs 312 per month. The 'coupons' they provide are

  • Value back coupons worth ₹ 2150:
    • Flat Rs.500 off on minimum order of Rs 2999 on Ajio. Offer applicable on products available on this link.
    • Up to Rs.1500 off on flights at EaseMyTrip.com
    • Rs.150 off on Swiggy on minimum purchase of Rs.499 and above. Swiggy link.

which are completely worthless.
 
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