Neucoins issue with TATA NEU INFIFNITY RUPAY CARD

[pavan000]

I have received my second statement, but have the same issue as earlier.

In the statement, I have received 144 neucoins of which 96 neucoins are for tata brands transactions done on tata neu.

Hence I need to receive 336 neucoins as accelerated points but hey didn't credit any of these.

Is anyone else facing same issue.

 

[pavan000]

 

[Chaitanya-a]

View attachment 9755

Atleast you're getting NeuCoins. Mine is showing nil even in Base NeuCoins

 

[Chaitanya-a]

So tired with this shitty HDFCBank Tata Neu card. Will close it for sure before renewal.

 

[CMGCMG is verified member.]

I have received my second statement, but have the same issue as earlier.

In the statement, I have received 144 neucoins of which 96 neucoins are for tata brands transactions done on tata neu.

Hence I need to receive 336 neucoins as accelerated points but hey didn't credit any of these.

Is anyone else facing same issue.

can you share decemeber too? Jan statement will be having december bonus. Feb statement will have Jan bonus.

* Note: The 'Base NeuCoins' are calculated as 1.5% of spends and is reflected against eligible transactions in the 'Transaction Description' column above. Additional 3.5% accelerated NeuCoins earned for eligible transactions on Tata Neu and partner Tata Brands, which were settled in previous calendar month, are consolidated in 'Bonus NeuCoins Summary' table under the head '5 percent earn on Tata Brands'. Additional 3.5% NeuCoins for the eligible transactions settled between 1st to Statement Date of the current month, will be calculated in the next statement cycle. Terms and Conditions apply

 

[SunnyM]

Atleast you're getting NeuCoins. Mine is showing nil even in Base NeuCoins

I have the same issue. Showing nothing in base neucoins in the statement.

 

[pavan000]

can you share decemeber too? Jan statement will be having december bonus. Feb statement will have Jan bonus.

* Note: The 'Base NeuCoins' are calculated as 1.5% of spends and is reflected against eligible transactions in the 'Transaction Description' column above. Additional 3.5% accelerated NeuCoins earned for eligible transactions on Tata Neu and partner Tata Brands, which were settled in previous calendar month, are consolidated in 'Bonus NeuCoins Summary' table under the head '5 percent earn on Tata Brands'. Additional 3.5% NeuCoins for the eligible transactions settled between 1st to Statement Date of the current month, will be calculated in the next statement cycle. Terms and Conditions apply

 

[pavan000]

Even in December, I had same issue but tata neu support team credited 100 neucoins to close it. I stressed on saying this issue will repeat in next cycle as well but they said they will look into it.

 

[pavan000]

Atleast you're getting NeuCoins. Mine is showing nil even in Base NeuCoins
View attachment 9756

These are done on bigbasket right.

 

[pavan000]

So tired with this shitty HDFCBank Tata Neu card. Will close it for sure before renewal.

Mine is LTF. But looking to close it. Better to go for SBI cashback

 

[Chaitanya-a]

Mine is LTF. But looking to close it. Better to go for SBI cashback

I would've kept if LTF but despite being their preferred customer, bank is denying request for LTF. And since I'm not getting any value from this card so will close it.

 

[Chaitanya-a]

These are done on bigbasket right.

Yeah. Till December, they used to give exact cashback but creating problem since this year.

 

[gurubhai]

Guys, did you spend on groceries?
I saw on some thread that now groceries points will be given at start of next month as it has been capped at 2K. This started from January only.
.
Btw my first bill generated today and for me when I ordered on Tata Neu App, I got 5% coins after the delivery of my bigbasket order in Tata neu app. I think those are Neupass coins. Now other base neu coins are pending.
And Base coins are zero in my statement which I think will be available in next month cycle as they are of groceries.
This is my assumption based on the info shared on that thread regarding groceries spends.

 

[SunnyM]

I had applied before 20th Jan when I got the ltf offer but I was only eligible for tata neu plus ltf not infinity and I took it only because it was ltf. I spent on groceries as well as paid my broadband bill . I will wait till the next billing cycle to see how much if any neu coins do they credit.

 

[pavan000]

Guys, did you spend on groceries?
I saw on some thread that now groceries points will be given at start of next month as it has been capped at 2K. This started from January only.
.
Btw my first bill generated today and for me when I ordered on Tata Neu App, I got 5% coins after the delivery of my bigbasket order in Tata neu app. I think those are Neupass coins. Now other base neu coins are pending.
And Base coins are zero in my statement which I think will be available in next month cycle as they are of groceries.
This is my assumption based on the info shared on that thread regarding groceries spends.

My first transaction was bill payment on tata neu. But there are no 5% rewards for it even though it says in the app.

 

[nitrogenSinghnitrogenSingh is verified member.]

My first transaction was bill payment on tata neu. But there are no 5% rewards for it even though it says in the app.
View attachment 9758

neu plus or infinity?
Government related bill payment?

 

[gurubhai]

My first transaction was bill payment on tata neu. But there are no 5% rewards for it even though it says in the app.

Some people claimed they got 5% coins. But if this the case, it's bad.

 

[nitrogenSinghnitrogenSingh is verified member.]

Some people claimed they got 5% coins. But if this the case, it's bad.

I paid gas bill & got 5% back in dec month

 

[pavan000]

neu plus or infinity?
Government related bill payment?

Infinity card. It was two gas cylinder booking and one airtel recharge.

 

[pavan000]

I paid gas bill & got 5% back in dec month

Are those necoins credited by app or the bank..Can you share the statement