No Neu Coins for UPI payments on Tata Neu HDFC card?

[BRB]

I was going through my previous 2 month statements for my Tata Neu HDFC card and to my surprise, NEU coins were not credited for any UPI payments made during the period. I had payments of 12500 through Razor Pay and 500 on Phonepe the last month. And in the statement, next to the neu coins its blank for both the payments.

HDFC stopped giving Neu coins for UPI payments? Cause if I'm not wrong, I remember getting them 3,4 months back.

 

[Deleted member 11974]

see the bottom of the statement coins are mentioned there

 

[VijayflyRaven]

I see below statement for all transactions (pos/online/UPI). Looks like they have decided to take back all points as I earn. For every addition of reward points, they adjust with below statement. I have asked them the reason but no response yet. I suspect they are removing points given earlier.

NEGATIVE RP ADJ TRANSACTION

// I have decided to stop using this card.

 

[PavvanPavvan is verified member.]

Please can you post statement and hide personal details

 

[VijayflyRaven]

Please can you post statement and hide personal details

Basically what I suspect they are saying is, UPI gets zero or they gave some points which they should not. Now they want to take it back as I earn. I will now stop using this card if they want to take back rewards. At least I want to know how much negative points are there.

 

[PavvanPavvan is verified member.]

View attachment 25833

From where you got this ?

 

[VijayflyRaven]

From where you got this ?

Customer care.

 

[PavvanPavvan is verified member.]

Customer care.

Even i have raised a case but what is know is that team is still working on the case

Let me check with My RM head not sure what's happening

 

[PavvanPavvan is verified member.]

@Wealth is my birth right! @VISHESH_BANSAL @Walter White @nik007rock @sourpai

 

[xxScriptzxx]

View attachment 25833
Basically what I suspect they are saying is, UPI gets zero or they gave some points which they should not. Now they want to take it back as I earn. I will now stop using this card if they want to take back rewards. At least I want to know how much negative points are there.

Thanks. Shifting all my spends to pnb now. I did not expect hdfc to behave like axis looks like people have minted neu coins

 

[funatlearn]

Thanks. Shifting all my spends to pnb now. I did not expect hdfc to behave like axis looks like people have minted neu coins

I will also shift to pnb.

 

[Wealth is my birth right!]

@Wealth is my birth right! @VISHESH_BANSAL @Walter White @nik007rock @sourpai

Yes a silent devaluation
Spending done on last Sunday for shops qr scan but no coins in my cards app

 

[prc1990]

View attachment 25833
Basically what I suspect they are saying is, UPI gets zero or they gave some points which they should not. Now they want to take it back as I earn. I will now stop using this card if they want to take back rewards. At least I want to know how much negative points are there.

End of loot 🥲.

 

[funatlearn]

I have dcb. can Tata neu be upgraded to infinia

 

[VijayflyRaven]

Yes a silent devaluation
Spending done on last Sunday for shops qr scan but no coins in my cards app

Yes, please ask for a reward points statement for august and see if there is any negative points deducted. I am not sure if it is just for me or others are seeing recovery.

 

[lionheart]

I had my statement generated on 2nd August. Nothing like above is happening and rewards are credited as usual for UPI transactions as well

 

[PavvanPavvan is verified member.]

Yes a silent devaluation
Spending done on last Sunday for shops qr scan but no coins in my cards app

Even for you reward points shows zero ?

 

[Deleted member 11974]

Yes, please ask for a reward points statement for august and see if there is any negative points deducted. I am not sure if it is just for me or others are seeing recovery.

maybe they are implementing the capping of 500 coins for all the previous months as well is what i guess

 

[Deleted member 11974]

I had my statement generated on 2nd August. Nothing like above is happening and rewards are credited as usual for UPI transactions as well

go to my cards\
and see if upi transaction done after 2nd august show points as accumilated

 

[harsh1387]

Well, seems I will have to stick with swiping the card instead of upi till this gets cleared..