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Not received Amazon gift voucher from SBI add on credit card

is this working for you, because even this is also not working for me!!
Sorry, you are right it's not working now.

I referred this earlier and it was working last year.

"Amazon Pay Gift Card Code is a 14-digit alpha-numeric code (eg. AS25-NZ1JX-CZCP5). You should NOT enter the Gift Card Reference ID in this field. If you experience any issues with your gift card, you can provide the 16-digit numeric Reference ID to customer service. A Promo Code is a 15-digit alpha-numeric code (eg. SLQQ8-VF9Q1-FMBFB)"
 
Same issue, but after a lot of back and forth they finally sent the vouchers 2 days ago, but the vouchers are not working on amazon

Neither in the add gift card location or during checkout

1726812897244.webp 1726812974678.webp
 
I asked for reference code and here is the response

Thank you for writing to SBI Card.

This is with reference to your communication dated 19/9/2024.

We understand the concern expressed in your communication and we regret the inconvenience caused to you and empathize with the difficulties faced by you please accept our sincere apologies for any inconvenience caused to you.

We would like to inform you that that we have taken the request for Rs 500 Amazon e-voucher against Joining and it will be sent on your registered mobile number and email id in our records.

We would request you to confirm receipt of the same.

We regret to inform you that we are unable to provide reference number.

Your valued feedback will further help us in improving our products and services. We request you to share your experience with us through feedback link shared on your registered email id.
 
Can you pls share the email subject & body which you hv send
Subject: Welcome Gift Card
Body:
Hello Sir,

The Amazon Voucher I received as a welcome offer is not working. I contacted Amazon and they are asking for a reference number of the gift card. Please send me the reference number or transaction id of the gift code. Thank you

*Registered Contact Number ************
*Date Of Birth ************
*PAN Number **********
 
Subject: Welcome Gift Card
Body:
Hello Sir,

The Amazon Voucher I received as a welcome offer is not working. I contacted Amazon and they are asking for a reference number of the gift card. Please send me the reference number or transaction id of the gift code. Thank you

*Registered Contact Number ************
*Date Of Birth ************
*PAN Number **********
mail id please
 
I had applied for add on card on 2/June & card got activated on 4th June & I had done transaction of 1500 inr from that add-on card.

As per the offer i should get 500 Amazon gift card but I have not received it yet .

On contacting customer care through phone they act like this offer never exist. They are asking me "where did you get to know about this offer?" After holding for 2-3 min they are clueless about this offer & provided me with email customercare@sbicards & asked me to send they even they don't know anything.

Today I tried my luck again & called sbi cc but again same thing repeated.

I want to know that I am the only unluckiest guy who has not received Amazon gift voucher through SBI add on credit card offer Or is there anyone else available here who has the same experience?
I too applied add on card seeing Amazon Gift card offer in SBI Card App. But never got any gift voucher. I did not want spend my energy which more valuable than the probable outcome from highly mechanistic system of SBI Card
 
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