Onecard csb approval pending

[gabey14]

Csb onecard approval pending after kyc is done may I know how long does it take to get approved?

 

[Garvit]

If you have the offer for onecard it won't take much time .In my case federal was issuer and was approved in just few hours.

 

[aayusharyan]

Csb onecard approval pending after kyc is done may I know how long does it take to get approved?View attachment 36982

Give them time.

 

[gabey14]

Yes but many people are facing this verification issue as it's taking alot of time maybe due to weekend as I did my vkyc on Saturday.

 

[gabey14]

Give them time.

Did you also face the same issue?

 

[aayusharyan]

Did you also face the same issue?

A couple of hours. But then since you did over the weekend, they would be clearing weekend backlog, so might take some time.

 

[gabey14]

A couple of hours. But then since you did over the weekend, they would be clearing weekend backlog, so might take some time.

Yes right hope it gets fixed soon

 

[gabey14]

A couple of hours. But then since you did over the weekend, they would be clearing weekend backlog, so might take some time.

Thank you so much for replying also may I know how many days after you applied did you receive the card.

 

[aayusharyan]

Thank you so much for replying also may I know how many days after you applied did you receive the card.

around 4-5 days, but then it was a Tier 1 city, so maybe depends on that as well for courier time.

 

[gabey14]

around 4-5 days, but then it was a Tier 1 city, so maybe depends on that as well for courier time.

Yes I am from Mumbai so expecting in 3 to 4 days as well so after they approve the verification no other steps right I should get the virtual card instantly right?

 

[aayusharyan]

Yes I am from Mumbai so expecting in 3 to 4 days as well so after they approve the verification no other steps right I should get the virtual card instantly right?

Yes, you will be able to see in the app. Usually printing and dispatch takes 1 working day. Then you will be able to see the tracking details.

 

[gabey14]

Yes, you will be able to see in the app. Usually printing and dispatch takes 1 working day. Then you will be able to see the tracking details.

Thank you once again for taking out time and helping out

 

[gabey14]

@aayusharyan Getting this screen now I don't know what they are doing my kyc was completed what's the issue now

 

[aayusharyan]

@aayusharyan Getting this screen now I don't know what they are doing my kyc was completed what's the issue now

So, your vkyc Was complted but in verification of that. They found some discrepancy I believe which might have caused this rejection. Stuff like your GPS location not matching PIN code. Or form variation with adhaar details. Something like that.

 

[gabey14]

So, your vkyc Was complted but in verification of that. They found some discrepancy I believe which might have caused this rejection. Stuff like your GPS location not matching PIN code. Or form variation with adhaar details. Something like that.

Oh okay so can I do kyc again through email or something? Is that possible?

 

[aayusharyan]

Oh okay so can I do kyc again through email or something? Is that possible?

I don't think that can be of much help, but no harm in trying right. Send an email asking for clarification of rejection reason and requesting for re consideration.

 

[gabey14]

I don't think that can be of much help, but no harm in trying right. Send an email asking for clarification of rejection reason and requesting for re consideration.

Yes will do that as far as I know my kyc had no issues so I don't really know what was the problem hope they have a good reason.