Payment failure & details not reflecting in SBI Unipay

[Survivor35]

hello team,

I have paid 49600 rs for my cousin's icici with my hdfc dc on sbi unipay today.initially it showed succesful and later i saw "payment failed and incase of
any debit,it will be credited in 3-4 business days". The amount that showed up in the page was 496 rs and there is no info about the transaction anywhere inspite of
giving my mobile number & email address.

what should i do to ensure the refund of 49600 is tracked & credited.

 

[MangoRush]

Got my refund of 50k from unipay today.

Was it automatic ? Did you raise any complaint ?

 

[pgarg24]

Was it automatic ? Did you raise any complaint ?

Only raised to support.bpps and social@sbi ones.. did not recieve any reply from them so not sure if they helped or not.

 

[vinodkugsiya54]

never tried via Rupay CC.
Only tried with DC.
pls let me us know if payment via Rupay CC is successful

I paid my idfc bank credit card bill through kotak rupay cc
Transaction done successfully and same is credited to idfc cc instantly

 

[shashank1989]

Now UPI option is removed

 

[suneelkumar206@]

I paid HDFC CC bill using HDFC DC on SBI Unipay today & transaction went successfully but not visible in transaction history. What can be done?
Anyone else facing this issue?

 

[hackymanoj]

I paid HDFC CC bill using HDFC DC on SBI Unipay today & transaction went successfully but not visible in transaction history. What can be done?
Anyone else facing this issue?

Hopefully you downloaded the receipt. If it's successful need not worry it will get credited to cc account in a day or two. You should also have received a msg or email for the same

 

[suneelkumar206@]

Hopefully you downloaded the receipt. If it's successful need not worry it will get credited to cc account in a day or two. You should also have received a msg or email for the same

No receipt to download as it was logged out after payment success( I took the screenshot of success)