PayZapp wallet loading issue

[iM23]

On March 7, I tried to load the PayZapp wallet using the ICICI Coral Rupay card but till now (today is 12 March) the status is pending. I contacted them through the help section of the app but all they said was "We'll update you with a solution as soon as possible." The app also showed "Resolution by 11 March 2024". So, now what should I do? Should I call HDFC customer care or register a grievance on the consumer helpline?

 

[harmonizer97]

I can’t load the wallet using any option at all (not even UPI)

 

[SMS91]

I am unable to top up my PayZapp wallet using an HDFC credit or debit card. It shows the message, 'Something went wrong on our side. Please try again later.' Is everyone receiving the same message? I am a full KYC customer.

 

[MrKant]

I am unable to top up my PayZapp wallet using an HDFC credit or debit card. It shows the message, 'Something went wrong on our side. Please try again later.' Is everyone receiving the same message? I am a full KYC customer.

Same issue any solution

 

[harmonizer97]

Reinstall the application. Worked for me.

Same issue any solution