Plat Charge at 50% fee? (it's not, it a typo mistake from amex)

[Rdspam]

Received this mail for amex plat at just 30k annual fee. Has anyone else received the same? Is there any catch?

 

[Rdspam]

Do you have a screenshot of the final page? It didn’t show me any thing after putting card details and dob, it just simply processed.

Same as yours. You will also get a confirmation email.

 

[ismail]

i beleive Amex will issue Plat charge cards at 30k for those lucky few.. they have to honour their print na

 

[anirban.choudhuryanirban.choudhury is verified member.]

i beleive Amex will issue Plat charge cards at 30k for those lucky few.. they have to honour their print na

Nope
It will be issued at 60k Joining fees.

 

[MONEY]

Nope
It will be issued at 60k Joining fees.

Don't you think 24 hrs is more that enough time to issue apology mail and convey the error to the concerned customer?

 

[sonuyos]

Don't you think 24 hrs is more that enough time to issue apology mail and convey the error to the concerned customer?

Well they can suck it for that price.

A card they selling for $500 in other country. So overpriced and so less benefits.

Heavy metal paper weight.

 

[Aravind P]

Now what to do?

 

[sonuyos]

Now what to do?

RBI mai complain...become an influenzaa

 

[_Mayank_]

Received this mail for amex plat at just 30k annual fee. Has anyone else received the same? Is there any catch?


View attachment 58573

It's a customer specific email. Amex is on an upgrade spree for it's spending members.

 

[anirban.choudhuryanirban.choudhury is verified member.]

Don't you think 24 hrs is more that enough time to issue apology mail and convey the error to the concerned customer?

They sent an apology mail already

 

[anirban.choudhuryanirban.choudhury is verified member.]

It's a customer specific email. Amex is on an upgrade spree for it's spending members.

It's a typo
They have already clarified.

 

[Aravind P]

RBI ombudsman should get involved..

 

[Rdspam]

Don't you think 24 hrs is more that enough time to issue apology mail and convey the error to the concerned customer?

RBI ombudsman should get involved..

there should actually be a complaint regarding this. They sent correction mails more than 24h later. Being as big an organisation as they are, it should not have taken so long. They should honour the lowered fee for people who applied before the correction mail.

 

[chasni]

It's a typo
They have already clarified.

I still don't understand how it can be typo. There were two sets of emails sent that day and received at the same time. One had 30k fee and other had 60k fees. Even the benefits for the 30k fee card as 300k instead of 600k.

If it was a typo, how come they sent two different sets of emails? everyone should have received the same email.

 

[Rdspam]

In the new mail they have only corrected the part of the fee. The typo regarding benefits of upto 3L instead of their regular 6L is still not updated. Very poor from their end to send the correction mail with only partial correction.

 

[anirban.choudhuryanirban.choudhury is verified member.]

Guys,

You can go ahead and raise RBI ombudsman complains , error quotes or prices are common, it's on the vendor whether to respect those error prices or reject it.

Your RBI ombudsman complaints would mostly get closed as Amex has already sent an apology regarding the miscommunication.

Not defending Amex or anyone here, there have been cases where HDFC or axis has displayed wrong pricing or absurd TNC's. It's a tech issue.
So I would suggest don't waste your time on this. Amex doesn't budge to this things much.