Sir your application processed? They are sending me same copy paste answer every time and asking for ITR AY 2022-23 and i have sent them more documents than they are asking-
6 months bank statement, 3 months Pay slips, 3 months Statement of SBI and icici card, office id proof, Form 16, ITR of AY2021-22 and AY 2023-24 (didn't file for 2022-23 due to laziness and "Kuchh nahin hota, tax to katna nahi hai").
Even mailed customer care, also called on PNB customer number. CC told that no problem if ITR for AY 2022-23 is not available, 2021-22 and 2023-24 is acceptable. But Credit card team is not even bothering to check documents I have sent numerous times. Same answer- "Your application is lying discrepant, Form 16 is not applicable as income is above 5 lacs, kindly send ITR of AY2022-23"