RBI OMBUDSMAN POWER

[Sahilmiya]

Hello community

I had 10k maintenance account with kotak mahindra bank due to some reasons i didn't maintain the balance and bank started imposing charges and made total ₹11,210 negative in account

I made the general complaint to the bank via Twitter and they said this is valid charges and can't be waived off


I had read the technofino post about same with AU bank and decided to complaint via RBI OMBUDSMAN

After complaining the next i received call from my branch manager and explained him that i want to use my account and asked to waive off the charges



And yes after 7 days the charges are completely waived off

 

[Tejo]

Dispute transaction written in red star mark means it is compulsory

😡 Date of disputed transaction not necessarily mean the money transaction issue.

Just mention the date when you raised the complaint with the bank.