RBI OMBUDSMAN POWER

[Sahilmiya]

Hello community

I had 10k maintenance account with kotak mahindra bank due to some reasons i didn't maintain the balance and bank started imposing charges and made total ₹11,210 negative in account

I made the general complaint to the bank via Twitter and they said this is valid charges and can't be waived off


I had read the technofino post about same with AU bank and decided to complaint via RBI OMBUDSMAN

After complaining the next i received call from my branch manager and explained him that i want to use my account and asked to waive off the charges



And yes after 7 days the charges are completely waived off

 

[Tejo]

Dispute transaction written in red star mark means it is compulsory

Date of disputed transaction not necessarily mean the money transaction issue.

Just mention the date when you raised the complaint with the bank.