Received Compensation from CIBIL for delay in resolution

[kiwi195]

During January, I asked fellow TF members whether banks were supposed to add credit card accounts that were never activated to your CIBIL report. Upon receiving their inputs, I raised a report on CIBIL dispute platform against IDFC and Axis Bank. In a few days, I got a standard response from the bank asking me to reach out to my nearby branch with relevant KYC documents for this request (can't bother doing this). I forgot about this topic and thought I would pursue this with their escalation emails later on.
Today, to my surprise, CIBIL sent me an email mentioning a delay of 15 days from their end for complaint resolution, qualifying me for a compensation of Rs 1500 from CIBIL itself. So far I have only received this email, the amount has not been credited yet.
This is a first, I never thought they would offer compensation without me asking or even knowing as such.

 

[saver-user]

can someone help with this?

my best guess is just go to RBIO if still doesnt work go to E jagriti last option consumer court

 

[shu_sha_]

So

So u r eligible for 50*100=5000 compensation. Right

Not sure on the calculation
Jo mil raha hai use lelo 😜

 

[Strange]

Can someone let me know what to do?

I purchased cibil subscription for 3 years back in October 2024 but they have still not activated that.

I have numerous mails and sr no.s but everytime they close the request by mentioning that they have resolved the request and to check my account again.

But nothing changes, still cibil subscription is not activated.

You can register a complaint against CIBIL or any other CICs in RBI Banking Ombudsman.
Just select Credit Information Bureau (India) Limited for CIBIL in entity list. Don't forget to attach payment proofs and email replies and ask for compensation.

 

[kiwi195]

Don’t know why but they sent me 2200+2800 instead of 1500.