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My advice is to just ask them to upgrade your mother’s account and then once that’s done reach out to the customer care.
Lol, I called again now to ask regarding 5:4 conversion and 5000 voucher offer. (5000 yatra voucher as welcome benefit redeemable via same axismagnus thriwe portal, nothing on renewal).Just called burgundy customer care now and she said that my card annual fee is showing as 0. So they have probably already converted it.
I did pay 11800 last year and while applying was showing annual fee also as 11800. But now it seem to be converted to LTF. I will get an email confirmation too. Finally a superb news as burgundy customer.
Just try calling and see.
First thing first... let your mother's account be upgraded to Burgundy... Then we can take the next step.. DOn't ask for clubbing both at the same time. Now change the person you are working with and follow the above strategy... All the bestMy mother has an account in Axis and the TRV is well above 30L but she is still a priority customer (not Burgundy) without any RM. Moreover, my account is linked to her with a family banking ID but still it is a basic account. I went to nearest branch last week to get her upgraded to Burgundy, including my account. The rep said that they can upgrade my mother but they cannot upgrade me unless I maintain my own TRV. So, I asked them the use of Family Banking if the collective TRV is not being considered. Also, I showed him the Burgundy pdf where it is says eligibility is calculated at Family ID or Customer ID level. He didn't have an answer for that. He said he will email and check with back-end team. Next step is to threaten them with closing the account.
No point in having recordings, when two persons sitting next to each have their own rule book... may be actually 1000 rule books are there in AXIS...Lol, I called again now to ask regarding 5:4 conversion and 5000 voucher offer. (5000 yatra voucher as welcome benefit redeemable via same axismagnus thriwe portal, nothing on renewal).
And asked about my card fee again and then he says it is chargeable card and showing 10K fee. I asked him to double confirm mentioning about morning call. And he said same thing again. No idea what is happening😔.
I do have recording of both the calls. Will wait for their email response 😅.
May be they should have said "Complimentary Magnus card" for Burgundy account holders....If Magnus is free till we hold Burgundy account, why it is called LTF? Also doesn't make sense to keep 10 lakh just for CC ,unless someone uses it for other beneficial purpose.
In corporate offers, they are providing Magnus, Atlas, Select LTF for salary accounts with Axis / Citi and they are mentioning there LTF. So if anyone changes their salary account after employer change / any other reason, will those cards be also chargeable? If yes, LTF is incorrect word to use in communication.
First thing first... let your mother's account be upgraded to Burgundy... Then we can take the next step.. DOn't ask for clubbing both at the same time. Now change the person you are working with and follow the above strategy... All the best
Then just only ask them to upgrade your mothers account by unlinking your account.The accounts are already linked. I don't remember how they got linked. I came to know this last week.
Just learnt that a salary of 60L is considered a "good" salary onlyI too have similar thoughts but it also depends on what you have and how much you earn..
Keeping 10L just for the card would make you loose investment opportunities which would yield benefits much more than paying 12.5k to Axis
But, for someone who earns a good amount of salary (Let ballpark it to 60L per year) wouldn't mind keeping it as an emergency fund if benefits are justified for their usecase.
Person with this much salary usually has a credit card limit of 25-30 L ( among 2-3 cards ) and the emergency funds are put in liquid funds which have a quick turnaround time if you want to withdraw it .I too have similar thoughts but it also depends on what you have and how much you earn..
Keeping 10L just for the card would make you loose investment opportunities which would yield benefits much more than paying 12.5k to Axis
But, for someone who earns a good amount of salary (Let ballpark it to 60L per year) wouldn't mind keeping it as an emergency fund if benefits are justified for their usecase.
I had called customer care after we exchanged messages.Lol, I called again now to ask regarding 5:4 conversion and 5000 voucher offer. (5000 yatra voucher as welcome benefit redeemable via same axismagnus thriwe portal, nothing on renewal).
And asked about my card fee again and then he says it is chargeable card and showing 10K fee. I asked him to double confirm mentioning about morning call. And he said same thing again. No idea what is happening😔.
I do have recording of both the calls. Will wait for their email response 😅.
For me, both the people were pretty confident. Morning person kept on hold 2-3 times for total 6-7 mins and then told u r FFO customer and annual fee is 0.I had called customer care after we exchanged messages.
My guy told me, annual fee doesn't show now.
It will appear when the fees is due or some such thing.
He checked his supervisor, after I asked him to.
He came back saying, we'll need to wait till Sept 1 for the bank to clarify things.
I think most are clueless or yapping.
One thing is certain, till Sept 1 happens and till Axis doesn't lay out things clearly around then, reps will keep making us go around in circles.
Bruh 😛Just learnt that a salary of 60L is considered a "good" salary only
**stares at my salary slip. ..**
I am talking about old school guys which do keep some amount in the bank as emergency funds as some liquid funds require 1 day for TATPerson with this much salary usually has a credit card limit of 25-30 L ( among 2-3 cards ) and the emergency funds are put in liquid funds which have a quick turnaround time if you want to withdraw it .
You will be charged for the CC as it seems it is attached to the status of your sb account.What if anyone close the savings account after getting the cc ltf?🙂
My mother has an account in Axis and the TRV is well above 30L but she is still a priority customer (not Burgundy) without any RM.
That Shipra Singh from Mint collects info from this forum and then publishes article inviting mass attention resulting in deval.For a quick read:
Hi it’s possible for one person to maintain balance and burgundy or priority and link all. U have mentioned the answer already ur family banking is not set up correctly. This happened to me also. Had to send form with all cust ID and signatures physically twice to link as familyThe rep even showed me his family's account where he and his wife were priority customers and his son was still easy account holder.
I think that Family banking ID is created at a branch level and cannot be altered by customer care. Because I have already called customer care, they could not see the family id link between our accounts. So, I have no idea if the rep wasn't knowledgeable or this is the actual case.