RuPay-Discover Card - 25% cashback on USA, UAE, UK, Canada, Japan, Spain, Switzerland

[signior-x]

Finally Indian Bank credited 2500 cashback after raising to md desk, they checked with npci manually and credited. Looks like only people who ask them will get it.

Icici still ongoing.

On a side note, Indian bank guys settled my 1 usd priority pass verification transaction and added forex fees as well🤦‍♂️. Jo settle karna hota hai, wo nai karte hai aur ab jo nai karna tha, wo kar diya. One case closed only to open another 😅.

What did you ask them for the cashback?

I couldn't also seem to find the offer link as well now to share.

 

[Harry1]

What did you ask them for the cashback?

I couldn't also seem to find the offer link as well now to share.

There is a pdf link on Google. Type 25% rupay discover offer.

 

[signior-x]

There is a pdf link on Google. Type 25% rupay discover offer.

Hello,
Yes Just found it. Thanks.

The problem is unable to find who to ask for the same. SBI is saying they don't have information regarding the cashback.

Neither they have any option to raise a compliant for the same.

 

[Harry1]

Hello,
Yes Just found it. Thanks.

The problem is unable to find who to ask for the same. SBI is saying they don't have information regarding the cashback.

Neither they have any option to raise a compliant for the same.

Raise till RBI Ombudsman.

 

[Abhishek012]

Hello,
Mine were debit cards mostly 😂.

PNB and SBI majorly.
No clue of any cashback.

Rupay customer care doesn't know anything.
Bank doesn't know anything.

Ab kismat mei hoga to theek varna bhad mei jaye 😂

Contact bank higher level, tell them to contact NPCI and share the offer.

 

[Abhishek012]

Raise till RBI Ombudsman.

One person received cashback today, he share this info -

Received cashback finally from HDFC today, raised it with Grievance and they manually checked and credited

email sent on Oct 1 and got credited today, Oct 25

@signior-x
@raj007
@Harry1

 

[Harry1]

10 days passed, asked again and got a bigger timeline 😭.

As per the concern team's revert we inform you that Cashback processing could not be completed on account of technical errors. Same shall be credited in next 15 working days.

15 days over, asked again and got another timeline.

As per the revert from the department concern, our team is trying there best to credit the cash back.

The NPCI cash back will be credited in 7 working days.

 

[Harry1]

15 days over, asked again and got another timeline.

As per the revert from the department concern, our team is trying there best to credit the cash back.

The NPCI cash back will be credited in 7 working days.

7 days over, asked again saying I will file complaint to RBI if not credited by this week, got a call saying this time they will definitely credit and got another timeline. I am going to complaint directly to RBI on next Sunday, if they don't fulfill this time.

We are pleased to inform you that, as per the update from our team, the cashback will be credited to your account within 7 working days.

We apologize for any inconvenience caused by the delay in processing the cashback.

 

[signior-x]

I am just waiting for now, doing nothing.
Let's wait, a friend of mine got his cashback from hdfc.

 

[signior-x]

ICICI Credited 2.5K finally after raising the complaint.
Took time, but felt best in service as compared to others.

 

[Harry1]

ICICI Credited 2.5K finally after raising the complaint.
Took time, but felt best in service as compared to others.

Wow, mine still not credited. I have raised to RBI Ombudsman last week after their 4 unfulfilled timelines.

 

[signior-x]

Wow, mine still not credited. I have raised to RBI Ombudsman last week after their 4 unfulfilled timelines.

I just raised an email to ICICi Credit card customer care.
I attached the screenshot of the transaction, with date and time.
And also attached the offer document. May be you should try.

At least ICICI solved it themselves. Not like SBI, jo passing the parcel khelre 🥲😂

 

[Harry1]

I just raised an email to ICICi Credit card customer care.
I attached the screenshot of the transaction, with date and time.
And also attached the offer document. May be you should try.

At least ICICI solved it themselves. Not like SBI, jo passing the parcel khelre 🥲😂

Didn't see my previous 5 comments in this thread 🤦‍♂️.

 

[signior-x]

Didn't see my previous 5 comments in this thread 🤦‍♂️.

I was also given new timelines 4 times, keep replying them on to the mail.

Mine also took 1 month to get credited after getting 7days, 10 days, etc etc timelines.

Similar to yours.

 

[Harry1]

I was also given new timelines 4 times, keep replying them on to the mail.

Mine also took 1 month to get credited after getting 7days, 10 days, etc etc timelines.

Similar to yours.

Now it's already raised to RBI. Will wait on that.