We understand your concern, we request you to please provide the job sheet/complaint number, and then we will highlight your concern. The job sheet number of 10 digits starting from 43******** through which the service request was raised so that we can check the details and provide the best possible resolution at the earliest as per Samsung Policy.
Warm Regards,
Mukul,
Samsung Customer Support
Now how do I can provide job sheet 🤔 cause I don't pay and since it out of warranty can be go there and say to samsung service center write me up a complaint number?