SBI Card, Rejecting to file a chargeback

[Aniket]

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Ye baat aaj apko pata chala kya?🙂

Aasha karte sara jawaf mil gaya ho...🙃

 

[VISHESH_BANSAL]

Ye baat aaj apko pata chala kya?🙂

Aasha karte sara jawaf mil gaya ho...🙃

Yeh conditions sirf Chargeback Raise karne ki hai. Guaranteed Refund aayega uski condition nhi hai🤣

Chargeback last Option hona chayie not First Option🤣

Abhi ki jo Replacement Policy hai usme Chargeback Accept hi nhi karega Flipkart🤣

Even if Flipkart may Process the Chargeback but will Block the account and will Not allow to use Flipkart GVs added in that account if any🤣

 

[Aniket]

Chargeback last Option hona chayie not First Option🤣

Ye last comment... defend ke liye, baaki jisko jo lage....if merchant mana kare toh bejhijhakh kar skatein hai chargeback...safe and kam effort wala kaam hai instead going to court, if facts/proofs/argument dhang se rakh sakein toh.

Abhi ki jo Replacement Policy hai usme Chargeback Accept hi nhi karega🤣

Aap lagta hai dhang se dekhte hi nahi ho... kuch bhi policy bana dene se acceptance dene se nahi ho jata hai... legally enforceable hona chahiye bro, policy supercedes karne wale bhi hatkande hai...wo sab chorye uska jarurat hi nahi hai... check this

Even if Flipkart may Process the Chargeback but will Block the account and will Not allow Flipkart GVs added in that account if any🤣

Haan ye ho sakta hai lekin iska bhi appeal kara ja sakta hain, just because case jitt gaya, compensate karna pada iss ground pe block ko unlawful mana jayega...firh account holder lada toh unfair trade practices and wagerah wagera ke ground pe firse compensation 😂

 

[yusuf646]

My own experience:
I purchased a VU 65-inch television during the COVID pandemic, but it had severe backlight issues. I reported the problem to Flipkart within the return window, and they initiated a service request. However, no service engineer ever visited my place. I also contacted VU, but their support was unhelpful. Eventually, both Flipkart and VU stopped responding.
I then decided to file a chargeback request. Initially, the chargeback representative suggested that I resolve the issue with the manufacturer and Flipkart. After a lengthy discussion, they agreed to process the chargeback. I eventually received the refund after a dispute resolution. The whole process took about 2-3 months. Despite this, I still have the faulty television

Wow congratulations 🔥👍

 

[imdjay]

Even if Flipkart may Process the Chargeback but will Block the account and will Not allow to use Flipkart GVs added in that account if any🤣

Mujhe bhi yahi lagta tha. but mai aaj bhi apna account use kerta hu freely. uper se support aur accha milta hai.

 

[yusuf646]

My own experience:
I purchased a VU 65-inch television during the COVID pandemic, but it had severe backlight issues. I reported the problem to Flipkart within the return window, and they initiated a service request. However, no service engineer ever visited my place. I also contacted VU, but their support was unhelpful. Eventually, both Flipkart and VU stopped responding.
I then decided to file a chargeback request. Initially, the chargeback representative suggested that I resolve the issue with the manufacturer and Flipkart. After a lengthy discussion, they agreed to process the chargeback. I eventually received the refund after a dispute resolution. The whole process took about 2-3 months. Despite this, I still have the faulty television.

Can you share few additional details like which card it was & what was the actual transaction amount & what was the refund amount etc.

 

[imdjay]

Can you share few additional details like which card it was & what was the actual transaction amount & what was the refund amount etc.

Citi rewards card, amount was ~60k. received full amount.
The only challenge we as a customer can face is making the bank agree on raising the dispute. Once raised and it goes to Visa/Master, you will get the chargeback if you are right. This is not handled by Indian non-customer centric teams but Visa/Master Global team and they prioritize customer's view. The same I cannot say about Rupay.

 

[pinki]

Le @VISHESH_BANSAL to @#aniket : 🤣













vese maja aa rha hai aur लड़ो 😈

 

[yusuf646]

Bro yaha mein matter kya hai pata hai ... log apna preconceived knowledge sabse upar mante hai...dusre pe haha karenge just if baat na maane disagree janaye toh respectfully, kyu ki ego bada hai na...facts/laws ke basis pe baat nahi karenge... just ye nahi hota wo nahi hota, khudko nahi mila...khud lad nahi saka toh aur kisko nahi mil sakta...

Exactly. India me usually log ladna hi nahi chahte. Sochte hai complaint karenge to saalo lag jayenge rehne dete hai.

I myself don't know what I would have done if the brand hadn't supported me with my issues. But luckily, all brands resolved my issues.

I even got a replacement for the Sennheiser earphones I ordered from Flipkart. The left side stopped working after a few months, so I raised a complaint with Sennheiser because it's within the warranty period, and they gave me new earphones.

 

[VISHESH_BANSAL]

vese maja aa rha hai aur लड़ो 😈

@#aniket ke aage koi bol sakta hai kya ??

 

[Aniket]

Le @VISHESH_BANSAL to @#aniket : 🤣
View attachment 54884

vese maja aa rha hai aur लड़ो 😈

vese catalyst kya hota hai koi aap se sikhe 🙂

pov/opinion ka exchange ko ladai ka nam deke, aag mein ghee dalne ka kaam kar rahe hain

 

[Aniket]

@#aniket ke aage koi bol sakta hai kya ??
View attachment 54886

kuch bhi? kaun hai ye log, kaha se aatein hain ye?

 

[pinki]

@#aniket ke aage koi bol sakta hai kya ??
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Aeeeeeee....
aniket bhaaaaaaayyyyyy...

 

[Aniket]

Exactly. India me usually log ladna hi nahi chahte. Sochte hai complaint karenge to saalo lag jayenge rehne dete hai.

Haan jee... bina lade bhagwan insaaf dila denge ummed karte hain

I myself don't know what I would have done if the brand hadn't supported me with my issues. But luckily, all brands resolved my issues.

Great then 🙃

I even got a replacement for the Sennheiser earphones I ordered from Flipkart. The left side stopped working after a few months, so I raised a complaint with Sennheiser because it's within the warranty period, and they gave me new earphones.

It seems brand was quite helpful and after sales service was also nice.

Usually reputed brands do care these things because they believe on their top notch quality and service. 😁

 

[Abhi5467]

Actually flipkart on their product listing claimed it can intensively clean dirty kadhai.

I shot a video, as it doesn't really does that even after 3 services. So what flipkart claimed on their listing was incorrect.

Is this the sole reason you filed chargeback, Or the product doesn't work at all?

 

[0xShailesh]

Is this the sole reason you filed chargeback, Or the product doesn't work at all?

No, this is not the only reason, the dishes after cleaning forms a white residue, which doesn't even get off with a metal scotchbrite scrubber. 3 services from Lloyd done, no improvements. I mean, what's the point of owning a dishwasher if i have to manually prewash and post wash the dishes. Flipkart never claimed there wouldn't be any white residue on the dishes after cleaning. The only claim they made was it can intensively clean dirty kadhai, and trust me. It does not. I have used everything what the brand recommended, including installing a hard water filter, using high quality soap and rinse aid. But no improvements.

Since flipkart made a claim just for kadhai, i'm using it as a weapon for chargeback. Apart from that there are multiple issues.

 

[yusuf646]

No, this is not the only reason, the dishes after cleaning forms a white residue, which doesn't even get off with a metal scotchbrite scrubber. 3 services from Lloyd done, no improvements. I mean, what's the point of owning a dishwasher if i have to manually prewash and post wash the dishes. Flipkart never claimed there wouldn't be any white residue on the dishes after cleaning. The only claim they made was it can intensively clean dirty kadhai, and trust me. It does not. I have used everything what the brand recommended, including installing a hard water filter, using high quality soap and rinse aid. But no improvements.

Since flipkart made a claim just for kadhai, i'm using it as a weapon for chargeback. Apart from that there are multiple issues.

Don't forget to inform here if you get any updates.

 

[0xShailesh]

Don't forget to inform here if you get any updates.

yes. will, for now sbi card is investigating.

 

[Abhi5467]

No, this is not the only reason, the dishes after cleaning forms a white residue, which doesn't even get off with a metal scotchbrite scrubber. 3 services from Lloyd done, no improvements. I mean, what's the point of owning a dishwasher if i have to manually prewash and post wash the dishes. Flipkart never claimed there wouldn't be any white residue on the dishes after cleaning. The only claim they made was it can intensively clean dirty kadhai, and trust me. It does not. I have used everything what the brand recommended, including installing a hard water filter, using high quality soap and rinse aid. But no improvements.

Since flipkart made a claim just for kadhai, i'm using it as a weapon for chargeback. Apart from that there are multiple issues.

There are two scenarios:
1. Operational issue : If the product doesn’t work at all or some functions ( electronic or mechanical) are not working, then you can claim warranty and repair or replace the product with brand. And if brand denies any support, these cases can be filed and quickly settled in consumer courts as they lack intended support for the product.
2. Performance issue : If the brand makes misleading claims for eg. KENT DETA HAI SABSE SHUDDH PANI and your claim is about the quality of water then you have to go in Consumer Court. You can sue them for wrong advertising but the chances of you winning are very less as the claims are always backed by some terms and conditions and lab conditions in fine print. But if you have time and money, the case may be fought but it may take years.

 

[yusuf646]

There are two scenarios:
1. Operational issue : If the product doesn’t work at all or some functions ( electronic or mechanical) are not working, then you can claim warranty and repair or replace the product with brand. And if brand denies any support, these cases can be filed and quickly settled in consumer courts as they lack intended support for the product.
2. Performance issue : If the brand makes misleading claims for eg. KENT DETA HAI SABSE SHUDDH PANI and your claim is about the quality of water then you have to go in Consumer Court. You can sue them for wrong advertising but the chances of you winning are very less as the claims are always backed by some terms and conditions and lab conditions in fine print. But if you have time and money, the case may be fought but it may take years.

What do you think about the chargeback? What will happen?