READING is a must.
Once, it saved me 1 lakh. Yes, 1 lakh.
I read all manuals, including the hugely bulky manual of my Xylo - besides the concise abridged version - a quick manual.
When I gave my Xylo for 1lakh KM servicing in HYD - the so-called reliable n trustworthy dealer billed me for 1.5L.
They gave me a detailed bill - and took 2 days to do a decent n detailed job. I am happy with their job - but not the billing part of it.
As per the manual, most of the tests, inspections, repairs, n replacements to be done compulsorily on 1L KM servicing are INCLUDED in one listed item. And, I need to pay ONLY for that one billed item.
But, that dealer had billed for double the amount - one combined item and again for individual jobs.
I fought with them, approached M&M's technical staff at Nashik and their Zonal Head. Called the local media.
Finally, I paid only 40K+ - instead of their near 1.5L+.
A technician thereat - a friend of mine - says NONE of the OWNERS ever go thru the given bills, leave alone scrutinize and find fault.
99% of the time, they pay without even asking what they have billed.
ABSOLUTE FOOLISHNESS by educated, moneyed, knowledgeable n
Intelligent people.
Spending is perfectly OK. But, getting decieved is certaintly NOT OK.