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SBI Unipay: Credit Card Bill Payments Failed - Customers Struggle with Refunds

I paid a cc bill of 50k on unipay on 23rd dec, it showed success first, then failed later. Still no refund in my SBI account. Should I wait a few more days? Has anyone done a chargeback request with sbi?
Didn't it got credited to credit card even after failure
 
No, it didn't get credited to cc.
Same happened with me 23th of november, first success then failed and one trnx was failed and not visible in history afterwards.
didn't do anything regarding it and received refund in exactly 7 working days I believe.

Please avoid paying after 6pm and before 10 in the morning as suggested to me by someone in forum, never faced issue afterwards.
 
Which is better to pay credit card bill using debit card - canara setu or sbi Unipay?
(Better = less failures, more reliable)

For canara setu also, do we need to avoid paying after 6 pm and before 10 in the morning?
 
Also why do we have to depend on individual bank portals, Don't they have a unified portal for Bharat Pay or BBPS?
I saw https://www.bharat-connect.com/ but it looks like it is not working for bill payments.

https://www.npci.org.in/who-we-are/group-companies/npci-bharat-billpay-ltd/bharat-billpay-overview

Also when we search for BBPS credit card bill payment, a lot of options come up. Can we not use debit card to pay cc bills using these portals?
Why is it only limited to SBI Unipay and Canara Setu?

What are these? Can we not pay cc bills using other portals? Or is there something special with canara and sbi? (Do we get cashback only if we use these 2 portals?)

 
Also why do we have to depend on individual bank portals, Don't they have a unified portal for Bharat Pay or BBPS?
I saw https://www.bharat-connect.com/ but it looks like it is not working for bill payments.

https://www.npci.org.in/who-we-are/group-companies/npci-bharat-billpay-ltd/bharat-billpay-overview

Also when we search for BBPS credit card bill payment, a lot of options come up. Can we not use debit card to pay cc bills using these portals?
Why is it only limited to SBI Unipay and Canara Setu?

What are these? Can we not pay cc bills using other portals? Or is there something special with canara and sbi? (Do we get cashback only if we use these 2 portals?)

Because mcc of unipay is 4900 for sure which gives cb and rp on dc payments.
 
Because mcc of unipay is 4900 for sure which gives cb and rp on dc payments.
Oh ok. So it is some MCC based thing and nothing to do with BBPS or Bharat Pay.

I thought using BBPS wherever we use debit card for credit card bill payment we will get cashback.
 
Which is better to pay credit card bill using debit card - canara setu or sbi Unipay?
(Better = less failures, more reliable)

For canara setu also, do we need to avoid paying after 6 pm and before 10 in the morning?
Even I am looking for an answer.
@Abhishek012 can you help here pls
Depends which debit card are you using.

If you use hdfc platinum, you will not get cashback in canara setu, because it's mcc changed.

Unipay works for both DCs (platinum as well as millennia)

Everything depend on mcc, not debit card.
 
Oh ok. So it is some MCC based thing and nothing to do with BBPS or Bharat Pay.

I thought using BBPS wherever we use debit card for credit card bill payment we will get cashback.
Right, every bbps can have different mcc.
The mcc of unipay is confirmed to give cb, canara setu's mcc was too, now it was changed recently, I don't know about it now.
 
Cc bill payment done through Sbi Unipay showed payment successful and not processed to my credit card... payment page got blank after otp entering... initially it shown payment successful...but suddenly it went blank and not processed to card...what to do??
 
I cant get any transaction number, because i have done quickpay without logging in...what to do...wait for 3-4 working days?? @desiviru
Don't worry, you can login with the mobile number you used during quickpay and there you can see failed txn.

Anyways, it shown payment successful on which page? Mostly when I enter otp and it redirects back to SBI only that page shows payment successful. Before that I don't see anything besides please wait page after entering otp. If you got payment success at SBI page or even before that then you will get auto-refund depending on bank card you used. SBI takes 5 days to reflect, HDFC 5-7 days, IDFC 3-5 days. Your refund date will be 8th Jan now.
 
Don't worry, you can login with the mobile number you used during quickpay and there you can see failed txn.

Anyways, it shown payment successful on which page? Mostly when I enter otp and it redirects back to SBI only that page shows payment successful. Before that I don't see anything besides please wait page after entering otp. If you got payment success at SBI page or even before that then you will get auto-refund depending on bank card you used. SBI takes 5 days to reflect, HDFC 5-7 days, IDFC 3-5 days. Your refund date will be 8th Jan now.
Refund recieved today evening 👍
 
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