Someone trying to impersonate my identity in Bajaj Finance - is it a fraud attempt or a blunder by Bajaj Finance?

[John123]

This was done by hdfc bank employees. The reason was mentioned clearly in my letter. Thanks for reminder, have ignored this one. Now time to escalate.

 

[Mr. BeanMr. Bean is verified member.]

it's caused because of technical glitches or bugs from Bajaj end

You guess is damn right. Here's the reply from Bajaj (via support email)...

The letter contains an incorrect number due to a temporary technical issue. We are in the process of correcting this issue and will dispatch letters with the accurate details to your address shortly.

Let's see if Bajaj sends another letter with correct mobile number.

 

[2025]

You guess is damn right. Here's the reply from Bajaj (via support email)...

The letter contains an incorrect number due to a temporary technical issue. We are in the process of correcting this issue and will dispatch letters with the accurate details to your address shortly.

Let's see if Bajaj sends another letter with correct mobile number.

Have you requested them to verify your address earlier?
Why did they initiate this verification at the first place?

They (even PNO) are not responding correctly. They always ask me to raise requests through the app. I had already deleted the app. My earlier multiple requests were closed, but they have not deleted all of my data. Now, due to their stupidity, I have to install it again, set a pin, and then only I can raise requests from the app.

Unnecessary sufferings. Now it's clear they themselves are involved in this fraudulent activity.

 

[Aniket]

You guess is damn right. Here's the reply from Bajaj (via support email)...

The letter contains an incorrect number due to a temporary technical issue. We are in the process of correcting this issue and will dispatch letters with the accurate details to your address shortly.

Let's see if Bajaj sends another letter with correct mobile number.

All good then, keep it safe! 🙂

 

[Mr. BeanMr. Bean is verified member.]

Have you requested them to verify your address earlier?

No.

Why did they initiate this verification at the first place

No idea. That is something to dig later. When dealing with such issues, it is important to deal with one (issue / query) at a time. For now, I am waiting for the next letter.

Also it is easy for them to answer this question or put the blame on another technical glitch.

From what I remember, I had ckyc-verified account earlier. When I installed the app sometime last month, it asked me to initiate vKYC that I simply ignored and then uninstalled the app.

The online cyber crime complaint was forwarded to my district headquarters and there was a call to me if I wanted to proceed further. I asked them to close as it isn't a fraud by the user. So, the complaint is closed.

 

[2025]

No.




No idea. That is something to dig later. When dealing with such issues, it is important to deal with one (issue / query) at a time. For now, I am waiting for the next letter.

Also it is easy for them to answer this question or put the blame on another technical glitch.

From what I remember, I had ckyc-verified account earlier. When I installed the app sometime last month, it asked me to initiate vKYC that I simply ignored and then uninstalled the app.

The online cyber crime complaint was forwarded to my district headquarters and there was a call to me if I wanted to proceed further. I asked them to close as it isn't a fraud by the user. So, the complaint is closed.

Yes more likely it was a technical glitch or may be a desparate attempt to onboard some of us. But in my case because I didn't filed a police case, they are taking it lightly. Till now I was able to close my wallet account. I also ensured that there is no relationship exist at the moment.

Now I am trying to delete all my profile data. Raised a few complaints again. Now all my email to them will act as evidences if anything wrong happen.

Cyber security is a myth, more so for these type of institutions who enjoy harassing common public. I will never have any sort of relation with them.

In future, personally, I am not going to accept any letters from them, even if it is an apology.

Thanks for updating progress from your side.

 

[2025]

Two days back postman came with another letter from bajaj finance. I was surprised, yet again.

Postman was saying sir, the name and address is urs only. I said yes, that's true. But, even then I won't put my signature for this letter. These guys are doing something wrong. I have raised a complaint regarding the previous letter. They are verifying my address and name without my consent and using other persons mobile number inside. If u want to drop it here that's fine. Else do whatever you want.

He replied it's a registered post. So he wrote a remark... Rejected by receiver (me).

 

[JigmeKhesar]

Hi Friends,

Today, I received a letter from Bajaj Finance. After reading the content of the letter, I realised that someone was using my identity to upgrade his Bajaj Pay wallet with a different number.

I have not requested to upgrade my Bajaj Pay wallet, and this mobile number is not mine. However, the letter came to my address with my name on it.

The worst part is that I took the letter and, based on the postman's request, told my office staff to give the postman a stamp (a method of verifying the identity of the receiver). Later, after opening the letter, I realised it was a verification by Bajaj Finance on behalf of a fraudster.

After that, I immediately tried establishing contact with Bajaj Finance / Bajaj Finserv. But, it was not possible. Hence, I logged in and raised some service requests. Later, they called me on this. I told them to close my wallet immediately and delete all associated data. After some discussion, they eventually agreed (after two calls from different person), but at the same time, they informed me that they could not delete my PAN and Aadhaar data, as it requires higher access, which they do not have, but they will be forwarding it to their supervisor. They also asked me to approach the nearest branch for a better solution.

To put things in perspective, I only used their wallet a few months back. It was full KYC, but I deactivated it a few weeks back and deleted their app from my mobile. Today, I requested to close the wallet and all related data.

I don't understand why Bajaj Finance is paying postal charges for a fraudster?

I fear these fraudsters will attempt financial fraud in my name and address (by entering my details).

Because the number in the letter is not mine, they cannot delete /restrict that wallet. They told me the name of the owner of that number: Saurav ****.

Anything I can do now? seeking your suggestions to safeguard myself.

After posting my message on Technofino, I realised I was not alone. Many others had also received such letters.

My brother-in-law has received a Bajaj EMI card which he never applied for.

I have deposits with Bajaj Finance and regret booking it.

I don't know if people remember, but, Sanjiv Bajaj said in an interview that they'd come up with a solution to opt out of the spam that is Bajaj Finance. I guess people are still waiting.

 

[2025]

My brother-in-law has received a Bajaj EMI card which he never applied for.

I have deposits with Bajaj Finance and regret booking it.

I don't know if people remember, but, Sanjiv Bajaj said in an interview that they'd come up with a solution to opt out of the spam that is Bajaj Finance. I guess people are still waiting.

I am also getting WhatsApp spam of EMI cards with a 3L limit LTF pre-approved. A sh*t is better than them. Stay away from them. Don't take anything from them even if they give u free money.

 

[JigmeKhesar]

I am also getting WhatsApp spam of EMI cards with a 3L limit LTF pre-approved. A sh*t is better than them. Stay away from them. Don't take anything from them even if they give u free money.

I keep getting SMS and WhatsApp messages even when I reply STOP on WhatsApp. EMI card, loan and all crap. I regret booking a deposit with them to this day.

The mobile app is more intrusive than social media apps with the permissions that it requires. I uninstalled it even before signing in. This was a few years ago.

The only other relation is Bajaj Housing Finance shares from the IPO allotment.

 

[PahulGoyal]

Just received the same letter today. I haven't even logged in to bajaj app since 4-5 months

 

[panchabhut]

Two days back postman came with another letter from bajaj finance. I was surprised, yet again.

Postman was saying sir, the name and address is urs only. I said yes, that's true. But, even then I won't put my signature for this letter. These guys are doing something wrong. I have raised a complaint regarding the previous letter. They are verifying my address and name without my consent and using other persons mobile number inside. If u want to drop it here that's fine. Else do whatever you want.

He replied it's a registered post. So he wrote a remark... Rejected by receiver (me).

Sanjiv Bajaj is the Chairman and Managing Director of Bajaj Finserv Limited. Just in case you want to file an FIR for fraud.