The start-up has taken a commendable initiative to attract more customers who may not fully understand the role of Relationship Managers (RMs) and the purpose they serve. While I don't mean to boast, there are indeed some exceptional RMs who genuinely care for your financial well-being and provide valuable assistance. Unfortunately, such individuals are a rarity. On the flip side, some RMs are solely focused on achieving their monthly or quarterly sales targets, often pressuring clients into products or services that may not be in their best interest. My advice to everyone is to exercise caution and conduct your own research before making any decisions. Remember, at the end of the day, RMs are bank employees, and while they aim to grow their business and meet targets, it's essential to stay vigilant to avoid any potential manipulation.