Standard Chartered 2nd card not possible ?

[Yochan]

Unable to apply for 2nd card on SC website.
After I click yes on the "Do you have an existing Standard Chartered Bank Credit Card?* " section, it asks me to accept terms and "Proceed to authenticate" --> when I click proceed it redirects to a Errored bill desk page. Check screenshots attached.
I have super value titanium card, can any one help me get the smart card for NPS payments.

 

[promoking]

Few days back at June end this was working. But recently the link is not working hope it would get fixed,I raise a complaint on x . Let's see.I also need smart credit card on Ease My Trip credit card

I have also raised this over email to their Customer care team. Please let us know if you get any reply on X.

 

[Wealth is my birth right!]

Which one did they close?

Closed manhattan and rewards card exist now
they said entire cards will go for a change in the future
replaced my old black rewards card too blue one now with MC

 

[Tazact]

SC customer support is most confusing & inoperative at all
They all are adamant . Bank itself do businesse in most confusing way . They never reply to official communication through email. Calling them is mere waste of time as waiting may go beyond ½ Hrs. Useless Bank

 

[Lorddiesel]

Unable to apply for 2nd card on SC website.
After I click yes on the "Do you have an existing Standard Chartered Bank Credit Card?* " section, it asks me to accept terms and "Proceed to authenticate" --> when I click proceed it redirects to a Errored bill desk page. Check screenshots attached.
I have super value titanium card, can any one help me get the smart card for NPS payments.

You can hold all their cards in their portfolio.

Maybe a temporary site glitch.

If still no progress, call cust care and request for an additional card.

 

[Lorddiesel]

nowadays SCB giving one card only
i hold 2 cards for long years but last month they closed one
they took my concurrence too

Nothing like that, just call again until you reach a knowledgeable executive

 

[Wealth is my birth right!]

Nothing like that, just call again until you reach a knowledgeable executive

Is their app chat working?

 

[Lorddiesel]

Is their app chat working?

No.
They are upgrading their systems, which will finish around Aug 2024 end.

 

[Wealth is my birth right!]

No.
They are upgrading their systems, which will finish around Aug 2024 end.

Comeback should be better lets see

 

[Lorddiesel]

Comeback should be better lets see

Maybe new card launches incoming, who knows !

 

[promoking]

Is their app chat working?

Not working. On call, they say you have to apply online only and unfortunately their existing customer portal is down . So as of now, there is no way out. I have dropped email on Friday as of now no revert yet. Let’s see what they say.

Yes, I also got message regarding their upgradation of credit card system. God knows what they are planning ..

 

[Wealth is my birth right!]

Not working. On call, they say you have to apply online only and unfortunately their existing customer portal is down . So as of now, there is no way out. I have dropped email on Friday as of now no revert yet. Let’s see what they say.

Yes, I also got message regarding their upgradation of credit card system. God knows what they are planning ..

I sent payslips for LE
No revert after 10days hmm

 

[promoking]

I sent payslips for LE
No revert after 10days hmm

You can ask them if you get any service request no. that too done if through Net banking.

 

[helloworld]

Dear Client, We will be upgrading our credit card system during the fourth week of August, 2024. We will guide you through this transition via communications sent to your registered email id. For FAQs click https://nc6.in/gyxgcR - StanChart

... a text message, seems like they're fixing the issue.

 

[promoking]

Dear Client, We will be upgrading our credit card system during the fourth week of August, 2024. We will guide you through this transition via communications sent to your registered email id. For FAQs click https://nc6.in/gyxgcR - StanChart

... a text message, seems like they're fixing the issue.

Nothing special, no mention of 360 portal. Standard Chartered cards seems utter useless now.

 

[helloworld]

Nothing special, no mention of 360 portal. Standard Chartered cards seems utter useless now.

It might related to that issues we're facing with 1rs. authentication for card upgrade.

 

[adi_0001]

Hi everyone, has anyone got the 2nd Standard Chartered card recently, I am also getting the same error on authentication page. They have not fixed it till now.