Standard Chartered Application processing procedure

[Sai Ganesh]

I applied for Smart Credit card in online . gave my mobile number and verified the OTP.

Then the application got stuck , then on next day got a call from Sales person from SCB , they asked me to verify few details and do KYC which will come to my mail from Standard Chartered.

Then after 10 min i got an OTP , they asked me to verify that , I have done that also.

After 1 hour , i got the below mail with application number.

Thank you for your interest in 526 - SMARTCREDIT CARD PRIMARY. Your application has been received and review is in progress.

Then after that I got a call from the sales person saying that i will get VKYC mail but I waited for yesterday fully and didn't get it.

Can someone let me know the below 2 things ,

1. Is my application approved , as I came to know from Sales executive if we are eligible only it goes from 1st stage to Aadhar KYC then to VKYC.
2. Does Standard Chartered does VKYC , if so after how many days we get the VKYC mail from applying?

 

[Riya]

Hi
What is the next step ? Did you submitted the document did u get your card

I'm like the unluckiest person alive.... Submitted application, did e-kyc and after that nothing happened..
Almost a month.... 😡😡😡 Phone kiya to uthate nahi...

Similarly ACE apply kiya tha in the same week, no reply for that too

 

[SSV]

I'm like the unluckiest person alive.... Submitted application, did e-kyc and after that nothing happened..
Almost a month.... 😡😡😡 Phone kiya to uthate nahi...

Similarly ACE apply kiya tha in the same week, no reply for that too

Means rejected…
Standard chartered is a bit shy in telling their customers “No”…

They shied at me twice already in the last 6 months !!!!

 

[Riya]

Means rejected…
Standard chartered is a bit shy in telling their customers “No”…

They shied at me twice already in the last 6 months !!!!

Earlier they used to send rejection mail too...
Ye kya tareeka hua Ghost karne ka

 

[gowmara]

I'm like the unluckiest person alive.... Submitted application, did e-kyc and after that nothing happened..
Almost a month.... 😡😡😡 Phone kiya to uthate nahi...

Similarly ACE apply kiya tha in the same week, no reply for that too

I heard they have stopped onboarding easemytrip card. After online apply? Did u get a call and after that u did kyc?

 

[Riya]

I heard they have stopped onboarding easemytrip card. After online apply? Did u get a call and after that u did kyc?

I applied on 7-8 march types...
Since i was busy in some personal stuff, so couldn't even follow up properly

 

[gowmara]

I applied on 7-8 march types...
Since i was busy in some personal stuff, so couldn't even follow up properly

Pls tell me the process clearly, after u apply online- did u receive call to submit documents and do kyc? After that you application is still pending

 

[Riya]

Pls tell me the process clearly, after u apply online- did u receive call to submit documents and do kyc? After that you application is still pending

I received the email next day to complete e-kyc... I did that, got the acknowledgement mail with application number...
After that nothing, zipp, nadaaa

 

[SSV]

I received the email next day to complete e-kyc... I did that, got the acknowledgement mail with application number...
After that nothing, zipp, nadaaa

This is what exactly happens, when you are rejected
This is what they think they politely said about rejection without saying anything…but it was very rude especially coming from an international banker …

 

[Riya]

This is what exactly happens, when you are rejected
This is what they think they politely said about rejection without saying anything…but it was very rude especially coming from an international banker …

True... AXIS atleast had the courtesy to say it upfront that due to internal shit, we can't proceed with your request...

 

[Riya]

Well!!! Out of curiosity I called standard chartered Bank and asked about the status, my card had been approved last month itself but not yet delivered...
Kya karte hain ye log... Dhandha band karwaenge apna

 

[parthv]

SC work a bit odd way, I did the entire process including the VKYC (I had to wait for 10 mins looking at the screen for VKYC before an agent attended) two days after it, I communicated with chat support they told me my application is rejected due to internal policy. I was like, fine; and did not pursue it.
But I got a surprise a week later with the card approval text and got my card 3 days later.

 

[Riya]

SC work a bit odd way, I did the entire process including the VKYC (I had to wait for 10 mins looking at the screen for VKYC before an agent attended) two days after it, I communicated with chat support they told me my application is rejected due to internal policy. I was like, fine; and did not pursue it.
But I got a surprise a week later with the card approval text and got my card 3 days later.

They were like

 

[Cc_creditguy]

How long does it take to dispatch standard chartered card

 

[hysteriadoc]

Can I get a contact number of any Standard Chartered Card representative in Maharashtra. I am unable to apply online. Will try offline.

 

[gowmara]

How long does it take to dispatch standard chartered card

If approved in three to 5 working days

 

[ayt]

if you already done vkyc previously and got rejected for card, and now when you applied again they may or may not ask for vkyc..

when i applied for sc card again after rejection, submitted the application online, data verification on call and final submission and ekyc. after that i just got mail vkyc completed even though i didn't do anything and some days later got the card..

also to check application status just ask via chat support on sc website ( works only during banking hours), you can ask via twitter to but it's not accurate sometimes.

Same has happened with me, previously did vkyc but got rejected and now when I applied again after ekyc i received the mail that your vkyc is completed which I never did though there were instructions to complete vkyc but the link was not there.
What's the further process or any action required from my side and one more thing will they do office verification again
as I don't have any existing relationship with bank

 

[BUDHRAJ]

Same has happened with me, previously did vkyc but got rejected and now when I applied again after ekyc i received the mail that your vkyc is completed which I never did though there were instructions to complete vkyc but the link was not there.
What's the further process or any action required from my side and one more thing will they do office verification again
as I don't have any existing relationship with bank

most of the time they don't do any physical verification

just wait for final decision

 

[hs23new]

Quick question, can the SC KYC be done from a different city? Any issues dues to location mismatch? I am travelling for another week.

 

[RishiKiDev]

Quick question, can the SC KYC be done from a different city? Any issues dues to location mismatch? I am travelling for another week.

The video kyc will fetch your mobile location. That may cause issues.
Try it and let us know.

 

[ayt]

most of the time they don't do any physical verification

just wait for final decision

Update: Standard chartered after mailing me several times that my application is rejected due to negative verification also same was confirmed by their executive and chat support,Today unexpectedly i received 4 mails from sc that my credit card account is now active and other mails with sms banking and email statment which indicates that application is approved

Standard chartered support keeps on surprising me once they reject once they approve