[Suggestion] HDFC Bank Preferred to Imperia Banking Upgrade - Grab/Pass ?

[sahil1033]

I've salary account in HDFC Bank, currently have Preferred banking status and by the end of November month, I'll be offered Imperia banking status since 2 other accounts from family members are in the same group and MAB will be Rs. 10L or more for the month of November 2023.

I was offered Imperia once more previously but I didn't take the upgrade.

So, my queries are :

- Should I take the upgrade even though I won't be able to maintain Rs. 10L MAB for the whole group (3 savings accounts) ?
- Do they downgrade from Imperia to Preferred/Classic banking programme if MAB criteria isn't met?
- If they downgrade, after what duration does the bank do this?

This is a momentary surge in parking huge amount in savings account, that's not the case otherwise and I really won't be able to maintain such large sum. I'm comfortable in keeping MAB between Rs. 1 - 2 lacs/lakhs, that's it. Till date haven't got any intimation of downgrading Preferred banking status, one of the reason could be that I always meet the MAB criteria at least. My motive behind taking the upgrade would be to get a locker FREE of cost as I'm already chasing the branch to provide locker whenever there's one available. Another benefit I would be looking at can be getting an invite for Infinia maybe, I mean, why not take the upgrade if and when offered. If they downgrade me back to Preferred banking, I will still be fine with it but I've heard that they don't downgrade for an year at least and in some cases people have said they downgrade at all.

Any other input/suggestion is most welcome.

 

[vine]

The Imperia platinum debit card that we get with Imperia accounts. Will it become chargeable in case the Imperia account is downgraded to Preferred?

 

[SSV]

The Imperia platinum debit card that we get with Imperia accounts. Will it become chargeable in case the Imperia account is downgraded to Preferred?

No . .
until Classic also its free. even savings max account also its free

 

[sahil1033]

I've been maintaining more than Rs. 10 lacs/lakhs in my mother's account which is under same group and it's been now 1 months 9 days of expecting invite to Imperia, any idea what's the deal here?

Since 1st November, 2023 ... MAB at group level is above Rs. 10L till today i.e. 9th January, 2024 and no sign of invite for Imperia.

 

[knight]

I've been maintaining more than Rs. 10 lacs/lakhs in my mother's account which is under same group and it's been now 1 months 9 days of expecting invite to Imperia, any idea what's the deal here?

Since 1st November, 2023 ... MAB at group level is above Rs. 10L till today i.e. 9th January, 2024 and no sign of invite for Imperia.

Just ask your RM to initiate it.
It's not necessary to wait for an auto-invite (atleaset for Classic and Prefferred.)

 

[BVCBVC is verified member.]

Just ask your RM to initiate it.
It's not necessary to wait for an auto-invite (atleaset for Classic and Prefferred.)

I've been told by RM that if your RM is not an Imperia RM and if they raise a request to convert your account to Imperia, your account will be transferred to Imperia RM nearest to your branch. So my RM was like I don't want to lose the business from you please hold on and wait for auto-invite.

On Auto Invite it seems account will stay with the current RM even though he is not an Imperia RM. Strange rule and I am not sure whether it is true or not.

 

[sm9811911]

I've been told by RM that if your RM is not an Imperia RM and if they raise a request to convert your account to Imperia, your account will be transferred to Imperia RM nearest to your branch. So my RM was like I don't want to lose the business from you please hold on and wait for auto-invite.

On Auto Invite it seems account will stay with the current RM even though he is not an Imperia RM. Strange rule and I am not sure whether it is true or not.

Sounds true from experience ..

 

[Thomas Shelby]

I've been maintaining more than Rs. 10 lacs/lakhs in my mother's account which is under same group and it's been now 1 months 9 days of expecting invite to Imperia, any idea what's the deal here?

Since 1st November, 2023 ... MAB at group level is above Rs. 10L till today i.e. 9th January, 2024 and no sign of invite for Imperia.

You can manually raise a request to upgrade to Imperia by visiting the branch and submitting the Imperia upgrade form.

https://www.hdfcbank.com/content/bb...Center -personal/New-Imperia-Consent-Form.pdf

 

[H2O]

I've been told by RM that if your RM is not an Imperia RM and if they raise a request to convert your account to Imperia, your account will be transferred to Imperia RM nearest to your branch. So my RM was like I don't want to lose the business from you please hold on and wait for auto-invite.

On Auto Invite it seems account will stay with the current RM even though he is not an Imperia RM. Strange rule and I am not sure whether it is true or not.

That’s not true, my RM is the same even i got upgraded to Imperia.

 

[SSV]

I've been told by RM that if your RM is not an Imperia RM and if they raise a request to convert your account to Imperia, your account will be transferred to Imperia RM nearest to your branch. So my RM was like I don't want to lose the business from you please hold on and wait for auto-invite.

On Auto Invite it seems account will stay with the current RM even though he is not an Imperia RM. Strange rule and I am not sure whether it is true or not.

My branch has two RMs
X - looks after classic and Preferred
Y - looks after Preferred and Imperia

I was initially under Preferred assigned to X.

I got auto upgraded invite to Imperia.
At the time of opting to imperia, it asked me if I want to change my RM to other branches' imperia RM, there were several options of my nearest branches available for me to choose from

I chose my current branch only

Then my assigned RM became Y...

This Y guy is too scared to talk to me as X guy shared his experiences about me with Y.

End of the Story !! A real story!!

 

[BVCBVC is verified member.]

My branch has two RMs
X - looks after classic and Preferred
Y - looks after Preferred and Imperia

I was initially under Preferred assigned to X.

I got auto upgraded invite to Imperia.
At the time of opting to imperia, it asked me if I want to change my RM to other branches' imperia RM, there were several options of my nearest branches available for me to choose from

I chose my current branch only

Then my assigned RM became Y...

This Y guy is too scared to talk to me as X guy shared his experiences about me with Y.

End of the Story !! A real story!!

Because you are from Hyd and several other branches and more HNI accounts you had options.

I am from Tier 2 city and there won't be more HNI clients and more Imperia RM. I have been told only 1 Imperia RM in entire Nellore District, Andhra Pradesh. Hope this will be a answer even to @H2O comment also.

 

[SSV]

Because you are from Hyd and several other branches and more HNI accounts you had options.

I am from Tier 2 city and there won't be more HNI clients and more Imperia RM. I have been told only 1 Imperia RM in entire Nellore District, Andhra Pradesh. Hope this will be a answer even to @H2O comment also.

Understood .. just explaining what happened with me so that those who are in similar situation will get some idea.
Yes I live in Hyderabad City Centre.

 

[Deleted member 21942]

Because you are from Hyd and several other branches and more HNI accounts you had options.

I am from Tier 2 city and there won't be more HNI clients and more Imperia RM. I have been told only 1 Imperia RM in entire Nellore District, Andhra Pradesh. Hope this will be a answer even to @H2O comment also.

The same is case for me too..... Have HNI accounts in SBI, Axis, HDFC and I am from Tier 3 city. Here Branch Managers are my RMs in all 3 banks respectively, who doesn't have any expertise in handling HNI customers. Rest you can imagine the kind of banking services which I am getting from them in the name of HNI banking.

 

[hackymanoj]

I am imperia customer now for the last two weeks.

I have received the upgrade from classic to Imperia in the last week of December. I don't even know how I became eligible as the max AVG balance I used to maintain was around 30k. I was sceptical and called my RM, she said I can upgrade but need not maintain any fund as MAB can be zero. Is it correct?

So, we just need to maintain the some fund to receive the upgrade and then you can remove the money and enjoy the upgrade?

 

[BVCBVC is verified member.]

I am imperia customer now for the last two weeks.

I have received the upgrade from classic to Imperia in the last week of December. I don't even know how I became eligible as the max AVG balance I used to maintain was around 30k. I was sceptical and called my RM, she said I can upgrade but need not maintain any fund as MAB can be zero. Is it correct?

So, we just need to maintain the some fund to receive the upgrade and then you can remove the money and enjoy the upgrade?

Yes as of now HDFC won't charge any amount on not maintaining AMB, unlike Axis and other banks.

Just enjoy the upgrade till it lasts.

 

[BVCBVC is verified member.]

The same is case for me too..... Have HNI accounts in SBI, Axis, HDFC and I am from Tier 3 city. Here Branch Managers are my RMs in all 3 banks respectively, who doesn't have any expertise in handling HNI customers. Rest you can imagine the kind of banking services which I am getting from them in the name of HNI banking.

These branches don't have access to high level managers and Zonal heads for quick approval.

In fact they don't even know the rules and options we know and discuss from the community. I will be teaching them and they will implement them. I am talking about Axis and HDFC. No relationship with ICICI.

 

[Deleted member 21942]

These branches don't have access to high level managers and Zonal heads for quick approval.

In fact they don't even the rules and options we know and discuss from the community. I will be teaching them and they will implement them. I am taking about Axis and HDFC. No relationship with ICICI.

Absolutely! Same is the case for me. These branches have very less resources to deal with HNI customers. Can't even think of comparing these branches with Tier-1 city branches. The struggles which we have to face on a daily basis in dealing with these bank branches can't be understand by so called 'Posh' clients of Tier-1 cities.

 

[BVCBVC is verified member.]

Absolutely! Same is the case for me. These branches have very less resources to deal with HNI customers. Can't even think of comparing these branches with Tier-1 city branches. The struggles which we have to face on a daily faces in dealing with these bank branches can't be understand by 'Posh' clients of Tier-1 cities.

"Posh" customer - @S S V. Got his HDFC CC work done in 7-10 days dealt with some high level managers.

 

[Deleted member 21942]

Banking services in Tier 2/3 cities of India:

 

[theglobalinvestor]

No difference for me except netbanking changed colours from predominantly yellow to a goldish orange pattern combination making some text harder to read. I've asked my RM to revert to classic as the blue colour combination is the best.

 

[Aditya12]

For family group in hdfc where do you guys see who all are added to your group?