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Tata neu Infinity Reapply

Hi Guys,

I have closed tata neu credit card on May 23 as I want to apply from Tata neu infinity but after 3 months also I am still not able to apply tata neu infinity card in app.Can anyone let me know do i need to wait for 6 months to apply again.

I am able to see attached message while reapplying.
 

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I closed the card in January. But the closed Card was still linked to Tata Digital Account. Whenever I opened card section in Tata Neu application, it said no HDFC card associated with account was found. But on opening Tata Digital website, I could see my closed Card there.
After that I knew, unless this card is delinked from Tata Digital account, I will not get the option to reapply.
Then I send mail to Tata Neu Team about the same in August. The mail game went for 2 months with 2 mails per week. But no resolution.

But the Real Story Comes:

Just to check what happens when I send mail to CEO of Tata Neu, One fine day in October I sent the mail to Tata Neu Customer service, And In CC gave the Mail Id Of CEO of Tata Neu. Also attached all the screenshot of all of our previous conversation. Now there team started the work seriously. Within 1 week the old card was delinked from the account and I got the option to reapply. I reapplied the same day.

That's the Fight I took to get my work done.
Which is the tata digital site where this card was linked? Can you pls share the link?
 
Just open tatadigital.com on a device where tata neu is not installed. And login with same mobile number
Yes I can see that my closed card is still appearing there, and the referral banner is also coming. I have sent that screenshot to Tatta Neu customer care and asked them to remove it. Let me also copy pratik.pal@tatadigital.com and see if it works. Thanks
 
It is question thread but just without a question mark. And my solution is the sureshot solution to the problem.
Dude what a surprise they started calling me and requesting that they will resolve the issue today itself.
so far last 1 week there was no reply and they emailed saying i am not reachable on phone.
as soon as pratik pal was copied, they woke up from sleep and started working 😛 lol

within like 5 minutes of sending mail, i got the call ..
 
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