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Tata neu spend based offer (user specific)

Do we need to activate this offer after receiving it? I ended up deleting the SMS by mistake. I am trying to get the Tata Neu customer service to send me the message again, but they don't seem to have a clue what I am talking about.
 
Do we need to activate this offer after receiving it? I ended up deleting the SMS by mistake. I am trying to get the Tata Neu customer service to send me the message again, but they don't seem to have a clue what I am talking about.

no you have to spend amount which stated in your Mail/SMS to get amount of NC you offered,
 
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