Tata neu statement( false alarm)

[silly_putty]

Hdfc bank didn't gave a single neu coin for offline transactions. Not only that, in the 2nd page you can see that of one tata merchants too didn't receive any 1.5% or the bonus points! I'm cancelling mine next month and will suggest not going for this card to everyone.


Edit: - cc said that dmart comes under groceries, hence points are credited to that tab. At first he also lied that i won't receive any any points on upi for transaction below 100, but when i asked for source he apologized and raised request for upi transactions and few other missing rewards.

Edit 2:- i would like to apologise for this thread as someone below did the calculations for missing transactions and he pointed out that they are mentioned in the grocery tab.

 

[RupayMan]

Should I get base neu coins for payment via payzapp? For me it's 0.
View attachment 15779

@Walter White this is applicable for base neu coins?

 

[Walter White]

@Walter White this is applicable for base neu coins?

It won't show any base points for Payzapp or Gpay transactions. You'll find them under bonus Neucoins.

 

[Chupaxabra]

I also did a transaction on croma via tata neu and did not get 5 percent earn on tata brands. I also see some financial charges of 18 rs. Have shooted a mail to hdfc.

I also did a transaction at Croma and got the full 5%. 1.5% is listed in the main table and the remaining 3.5% is listed in the bottom table for Tata brands.

Can you check what the merchant name is appearing as against the Croma transaction? It needs to clearly state "Croma" for system to automatically give you the neucoins.

 

[jaimingandhi64]

Will the transaction be flagged if I use Gpay to pay the bill of this card using the same cardit card

it will not allow to do this transaction.

 

[Wealth is my birth right!]

Should I get base neu coins for payment via payzapp? For me it's 0.
View attachment 15779

Separate credit as grocery/insurance/bonus on top of bill pls see whether u got there

 

[Chupaxabra]

Did they give 5% neu coins for reacharge/bill pay in neu app?

I did 111rs recharge bit got 2 neu coins only.

Yes they do. Those 2 nc I guess are showing in the main table as that is the base 1.5%. The additional 3.5% will be showing in the bottom table for Tata brands.

 

[skvignesh]

Yes they do. Those 2 nc I guess are showing in the main table as that is the base 1.5%. The additional 3.5% will be showing in the bottom table for Tata brands.

Thanks for clarification, i calculated direct 5% forgot 1.5 & 3.5

 

[CardUser28]

What is the minimum amount for which one gets NeuCoins in Tata Neu Cred Card UPI Transaction?

 

[Chupaxabra]

What is the minimum amount for which one gets NeuCoins in Tata Neu Cred Card UPI Transaction?

Same minimum amount as a normal card swipe: Rs. 34 (Since NCs are rounded to nearest integer, instead of being rounded down).

Edit: This is for NeuCard Infinity (1.5% base rate).

 

[xxScriptzxx]

I also did a transaction at Croma and got the full 5%. 1.5% is listed in the main table and the remaining 3.5% is listed in the bottom table for Tata brands.

Can you check what the merchant name is appearing as against the Croma transaction? It needs to clearly state "Croma" for system to automatically give you the neucoins.

In my case it was pay u payments but i paid using tata neu app only.

 

[RupayMan]

Separate credit as grocery/insurance/bonus on top of bill pls see whether u got there

Yeah it is there as insurance, only doubt is base coins

 

[Chupaxabra]

In my case it was pay u payments but i paid using tata neu app only.

That's the reason you haven't got it. Regardless of if you're transacting on Tata Neu app or not, merchant name needs to be captured correctly as a Tata brand, or the system won't know about it.

I would suggest you email the NeuCard customer care explaining that the merchant name has been captured as the payment gateway instead of Croma, and attach the Croma receipt to it so they can see the same date and payment total. Hopefully, they will manually add the NeuCoins to your account.

When I was doing the transaction on Croma, even I was getting the payment gateway's name under merchant instead of Croma on the OTP page. That's why I kept cancelling the transaction until it showed Croma 😅

 

[Mritunjay]

I am still able to do it

I mean you wont get rewards through gpay

 

[nitinmits]

mine

 

[hellobois]

Guys still I didn’t understand overall calculations for my statement!!
Can someone explain how this works? It’s crazy that I got my card on 29 Mar’23 and no statement generated on 1st April’23 but 12 Neu coins were transferred in neu app for that and today I got my first statement but overall calculations i didn’t understand much. Also I did C2C transfers as well

this "Tele Transfer Credit" is from which portal/app?

 

[TheMentalist]

Yeah it is there as insurance, only doubt is base coins

Those are the base coins, what more are you expecting?

I mean you wont get rewards through gpay

This thread is full of posts showing rewards for the same

 

[jaimingandhi64]

this "Tele Transfer Credit" is from which portal/app?

It’s a payment from my Axis IOCL Credit Card to TATA NEU

 

[Lucifer007]

I have tata neu card i have charged for first year membership fee after six months of card issuence why i am being charged after 6 months

 

[Chupaxabra]

I have tata neu card i have charged for first year membership fee after six months of card issuence why i am being charged after 6 months

Was your card FYF? And by first year membership fee do you mean joining fee or renewal fee?

 

[Walter White]

Btw, did anyone receive the 20% cashback on their Neucard for paying at Starbucks via UPI?