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Upgrade Your Amex Card and Get 1,35,000 MR Points

coolguy1

coolguy1

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Amex plans to start 2024 with a grand reward of 1,35,000 MR points when upgrading to a Platinum Charge card.

Users currently holding Amex Platinum Travel, Amex Platinum Reserve and Amex Gold Charge card are getting these offers.
You can see it in the app, refer to the screenshots attached below.

For the heavy spenders, this is a great deal since you get multiple loyal hotel loyal memberships and do anything concierge service.

If you don't spend a lot of money but feel the points can help, you can still upgrade for the points.


If you don't need the points, you can get the Amex Platinum Travel or the Amex MRCC card which remains the best card for monthly spends between 6K-40K.




T&C: https://www.americanexpress.com/con...ts/IA_New_Plat_RCP_Upgrade_Q1_2024_MT_TnC.pdf
 

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bvc19296 said:
Seriously??

Amex being Axis and HDFC these days. Hope their lunch breaks won't affect us like SBI.
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I have both amex and sbi cards and believe me. Sbi support is 1000x better than amex. I have done everything from chargeback to general queries with sbi and it’s always been smooth like butter so far. Amex on the other hand ends terrible most of the time. They log tickets but never follow up. Even for the simple zomato offer they recently ran, i have been chasing after them for 2 months because their own agents do not know which cards of mine have it and which don’t.
 
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Rdspam said:
I have both amex and sbi cards and believe me. Sbi support is 1000x better than amex. I have done everything from chargeback to general queries with sbi and it’s always been smooth like butter so far. Amex on the other hand ends terrible most of the time. They log tickets but never follow up. Even for the simple zomato offer they recently ran, i have been chasing after them for 2 months because their own agents do not know which cards of mine have it and which don’t.
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Heard a lot of positives about Amex in the past, but these past 4-6 months after their expansion I am hearing a lot of negatives from their customer care agents and chat support team.

Globally Amex is know for their best service, not sure where they are heading to.
 
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bvc19296 said:
Anyone applied on Saturday and received call or mail regarding the upgrade yesterday or today??
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Spoke to customer care team and they are not at all aware of these upgrade offers. They're asking to wait to get the call from the Plat Charge team as weekend just passed, they are yet to report to office is the answer I got on the call, strange.

Today is Tuesday and 2 days past the weekend.
 
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bvc19296 said:
Heard a lot of positives about Amex in the past, but these past 4-6 months after their expansion I am hearing a lot of negatives from their customer care agents and chat support team.

Globally Amex is know for their best service, not sure where they are heading to.
Click to expand...
Amex is having its share of global criticism as well so it’s not only in India. Just recently on Reddit someone was complaining how their luxury watch purchase did not qualify for amex’s joining offers because it was done in a foreign currency instead of USD
 
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Rdspam said:
I have both amex and sbi cards and believe me. Sbi support is 1000x better than amex. I have done everything from chargeback to general queries with sbi and it’s always been smooth like butter so far. Amex on the other hand ends terrible most of the time. They log tickets but never follow up. Even for the simple zomato offer they recently ran, i have been chasing after them for 2 months because their own agents do not know which cards of mine have it and which don’t.
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Bhai SBI me muje RBI ko complain karna pada tha... ye log jo reward points vapis deduct karte hai usme non flipkart/amazon transactions ke bhi points deduct kar diya tha.. and they werent ready to accept until i complained to RBI
 
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D7162 said:
Seems my upgrade application was lost somewhere.. sirf axis me nhi amex me bhi aisa hota hai
Chat support agent asked to forward email i received as confirmation for upgrade request, now she said they will look into it within 4-5 days
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Was this on call or email? You generally get an email post submission of the form, if you have the reference number, that should help in tracking it down.
 
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bhavik886151 said:
i want to use it for GST goods purchase only for my company name which is proprietorship i dont want it for GST evasion or petrol pump or for utility bill payment or anything else i just want to use these credit card for business purchase and pay these cc bill from my company account
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Then talk to amex and inform them maybe they will send you a different card which can solely be used for business . And they have different award system. Amex business platinum cards will be sent a corporate version or rhey may allow usage on personal card if u inform them
 
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coolguy1 said:
Was this on call or email? You generally get an email post submission of the form, if you have the reference number, that should help in tracking it down.
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Yes I received confirmation email but there was no reference number mentioned

Please anyone else check and confirm whether they receive diff communication

Dear Cardmember,

Thank you for opting in for Platinum Card Upgrade Offer.

Your request for Card ending XXXXX has been received on Jan 04 2024 at 10:54 AM.

Please save these details for future reference. You may be contacted by
American Express® in case further details are required. Please note that enrollments in offers/programs that require a spend threshold to be attained on the Card account are considered successful subject to receipt of offer/program communication directly from American Express through any of its channels, meeting the eligibility criteria set for the offer/program and enrollment of the eligible Card account into the offer/program.​
 
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D7162 said:
Yes I received confirmation email but there was no reference number mentioned

Please anyone else check and confirm whether they receive diff communication

Dear Cardmember,

Thank you for opting in for Platinum Card Upgrade Offer.

Your request for Card ending XXXXX has been received on Jan 04 2024 at 10:54 AM.

Please save these details for future reference. You may be contacted by
American Express® in case further details are required. Please note that enrollments in offers/programs that require a spend threshold to be attained on the Card account are considered successful subject to receipt of offer/program communication directly from American Express through any of its channels, meeting the eligibility criteria set for the offer/program and enrollment of the eligible Card account into the offer/program.​
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No Reference number for me also. Just got the same mail with card details. That's it.

Should we have reference number also with the mail??
 
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bvc19296 said:
No Reference number for me also. Just got the same mail with card details. That's it.

Should we have reference number also with the mail??
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If you have received this without the reference number it's most likely your card was not approved.

There might be certain conditions which the system popped you would have not met - for example minimum annual salary of 25L.

If you don't have a minimum salary of 25L updated with AMEX Team, they would call you and ask you to update that.

Hence, it's conditionally approved but you will have to wait for a call from them stating the same provided you meet the conditions.
 
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Sohmel said:
If you have received this without the reference number it's most likely your card was not approved.

There might be certain conditions which the system popped you would have not met - for example minimum annual salary of 25L.

If you don't have a minimum salary of 25L updated with AMEX Team, they would call you and ask you to update that.

Hence, it's conditionally approved but you will have to wait for a call from them stating the same provided you meet the conditions.
Click to expand...
Waiting for the call from them. Let me see how it progress.

I have my annual salary more than 25L updated with them.
 
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Sohmel said:
If you have received this without the reference number it's most likely your card was not approved.

There might be certain conditions which the system popped you would have not met - for example minimum annual salary of 25L.

If you don't have a minimum salary of 25L updated with AMEX Team, they would call you and ask you to update that.

Hence, it's conditionally approved but you will have to wait for a call from them stating the same provided you meet the conditions.
Click to expand...
Can you just the SS of mail as @D7162 shared by hiding the details??
 
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