What to do with Citibank Rewards card ?

[drsel]

I had kept a paid Citibank Rewards card for special discounts on Amazon and travel portals like Cleartrip, MakeMyTrip Goibibo, etc.

I had to phone customer care every year to reverse the annual fees charged along with GST, and it was done.

But now that Citibank credit card business is sold to Axis, Citibank has stopped giving discounts and offers for a long time.
So what to do with this card?

 

[imdjay]

I had kept a paid Citibank Rewards card for special discounts on Amazon and travel portals like Cleartrip, MakeMyTrip Goibibo, etc.

I had to phone customer care every year to reverse the annual fees charged along with GST, and it was done.

But now that Citibank credit card business is sold to Axis, Citibank has stopped giving discounts and offers for a long time.
So what to do with this card?

Ask Citi to close the card. they might convert it to LTF.

 

[vaibhavpp0707]

I had kept a paid Citibank Rewards card for special discounts on Amazon and travel portals like Cleartrip, MakeMyTrip Goibibo, etc.

I had to phone customer care every year to reverse the annual fees charged along with GST, and it was done.

But now that Citibank credit card business is sold to Axis, Citibank has stopped giving discounts and offers for a long time.
So what to do with this card?

If you have no usage in recent time. Check if you have received email from Citi. I had received spend based offer.
Check screenshot

 

[iBabubhau]

Ask them to downgrade to Indian Oil as LTF. This will help you to retain a Citi card until transfer to Axis without any fee and LTF status enough for Citi offers

 

[rushin]

I had kept a paid Citibank Rewards card for special discounts on Amazon and travel portals like Cleartrip, MakeMyTrip Goibibo, etc.

I had to phone customer care every year to reverse the annual fees charged along with GST, and it was done.

But now that Citibank credit card business is sold to Axis, Citibank has stopped giving discounts and offers for a long time.
So what to do with this card?

The reversal is automatic as long as you spend 30k per year. Is that not happening for you?
And at least MMT still has citibank offers on Tuesday.
Of course, it isn't as good as it used to be, so I am also contemplating whether to keep it around (it is my oldest cc).

 

[Dhruvit.SDhruvit.S is verified member.]

Are they still offering 2k rupees as card retention?

 

[drsel]

Are they still offering 2k rupees as card retention?

Not available. When was this offer?

 

[drsel]

The reversal is automatic as long as you spend 30k per year. Is that not happening for you?
And at least MMT still has citibank offers on Tuesday.
Of course, it isn't as good as it used to be, so I am also contemplating whether to keep it around (it is my oldest cc).

I used Citi Rewards card for an this flight offer. So no fees for 1 year till Nov 2024

 

[drsel]

Ask them to downgrade to Indian Oil as LTF. This will help you to retain a Citi card until transfer to Axis without any fee and LTF status enough for Citi offers

I will ask to change to any LTF Citi card.
Is Indian oil the best LTF Citi card?

 

[Ankur dhanda]

Not available. When was this offer?

Are they still offering 2k rupees as card retention?

I got this retention offer in this November only

 

[drsel]

I got this retention offer in this November only

Call centre guy did not even know what retention offer is

 

[SuperKnight]

I am also getting Ind OIl card instead of a Rewards card, but since I hold LTF IOCL card already from them, they are saying you can't get 2 IOCL cards, so the only option is closure and no retention benefits, however since my annual cycle will be completed by July, they are hoping that I will be getting any Axis card by then. One thought I have is better I go with an LTF card to Axis rather than paid one

 

[drsel]

I am also getting Ind OIl card instead of a Rewards card, but since I hold LTF IOCL card already from them, they are saying you can't get 2 IOCL cards, so the only option is closure and no retention benefits, however since my annual cycle will be completed by July, they are hoping that I will be getting any Axis card by then. One thought I have is better I go with an LTF card to Axis rather than paid one

Lifeline free Axis Neo and my Zone are no big deal.
I already have 4 Axis cards, so I cannot get another one by converting Citibank rewards to Axis

 

[SuperKnight]

Lifeline free Axis Neo and my Zone are no big deal.
I already have 4 Axis cards, so I cannot get another one by converting Citibank rewards to Axis

They will amend their policies when they would integrate cards under one name umbrella ( this is my assumption)

 

[Dhruvit.SDhruvit.S is verified member.]

I got this retention offer in this November only

What did u tell him?

 

[Ankur dhanda]

I want to close my card as I am not using the card, it was in desk for a year.
Only way to consider keeping my account open if you have some retention to offer me or then just proceed with closure..

 

[infinia_dedo]

I called them to close my rewards card, they told Axis will provide us cards offers from April, so I decided to hold

Also they gave me 2000 rupees cashback for not closing the card 😛

 

[APT]

I called them to close my rewards card, they told Axis will provide us cards offers from April, so I decided to hold

Also they gave me 2000 rupees cashback for not closing the card 😛

which no you called

 

[infinia_dedo]

which no you called

That Mumbai landline number that starts with plus 91 22

 

[rajcasio]

I asked them to close my CITI REWARDS CC. They offered me cashback/reward points but i simply refused it. No LTF option. They closed the card and transferred the remaining RP to my CITI CASHBACK. They also added the CREDIT LIMIT(CITI REWARDS ) to CITI CASHBACK. 🙂 👍