Which Phone Should I Replace My S22 With? Green Line Issue & Upcoming Sale Tomorrow – Buy Now or Wait Another Year?

[_amit_]

I won't be buying OLED screens phones in the future.

Almost all phones are now oled and its variants.

 

[imdjay]

@vaibhav111

FYI, you can request a free replacement. Avoid forming opinions based solely on Google searches.

To escalate the issue properly, follow this process:

1. Visit the service center.
2. Contact Samsung customer care and explain that you bought their top-tier phone, and without any physical damage or external wear, it stopped working due to their untested software updates. Mention that it's a widely known issue discussed online and they are responsible. Request an email address for further escalation, preferably from a senior department.
3. Send a detailed email outlining the issue, mentioning that you’ve already visited the service center and spoken with level 1 customer care, who directed you to escalate for resolution.
4. If you don’t receive a satisfactory response, ask for the contact information of their lead or manager for further escalation.

Continue following this process until you reach someone with the authority to resolve the issue. Not only could they offer a replacement, but they might also upgrade you to a newer model.

I've successfully followed these steps with top brands like Apple, Logitech, and Samsung and received replacements, and in some cases, upgrades. Be assertive and confident that this issue is not your fault, but rather the result of intentional design to push customers toward new products.

 

[vaibhav111vaibhav111 is verified member.]

@vaibhav111

FYI, you can request a free replacement. Avoid forming opinions based solely on Google searches.

To escalate the issue properly, follow this process:

1. Visit the service center.
2. Contact Samsung customer care and explain that you bought their top-tier phone, and without any physical damage or external wear, it stopped working due to their untested software updates. Mention that it's a widely known issue discussed online and they are responsible. Request an email address for further escalation, preferably from a senior department.
3. Send a detailed email outlining the issue, mentioning that you’ve already visited the service center and spoken with level 1 customer care, who directed you to escalate for resolution.
4. If you don’t receive a satisfactory response, ask for the contact information of their lead or manager for further escalation.

Continue following this process until you reach someone with the authority to resolve the issue. Not only could they offer a replacement, but they might also upgrade you to a newer model.

I've successfully followed these steps with top brands like Apple, Logitech, and Samsung and received replacements, and in some cases, upgrades. Be assertive and confident that this issue is not your fault, but rather the result of intentional design to push customers toward new products.

I had visited samsung service center and had sene email would try again.