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Axis is the only bank where you have to write a complaint to resolve a complaint that wasn't previously resolved and then write another complaint that the complaint that was previously made to resolve an already existing complaint isn't yet resolved. Real life example of recursion. 😂This poll is very subjective since it would be determined by everyone's specific interaction. But universally for most folks, for poor/slow/clueless service, it would be either HDFC or Axis or both ...
Best RP recovery award: SBI Card 😉Worst behaviour to customers award - HDFC
Worst service and procedure - Axis
Worst policy😅/criteria for credit card application- AU and IDFC first
What do you guyz say ?😅
That's true. ICICI has by far the best customer service out of all banks. Sad that they don't have good credit card portfolio.in my experience i think kotak bank is the worse of all, best service was SBI, IndusInd and ICICI
Getting everything good in a bank is like a dream.That's true. ICICI has by far the best customer service out of all banks. Sad that they don't have good credit card portfolio.
Customer care, Nodal Office, Principal Nodal Office - tried them all. Multiple times.Anyone with axis credit card who has not voted for it has never tried to contact customer service.
Yes, and almost all banks are not good at all, in one way or another. But, in terms of, say,Getting everything good in a bank is like a dream.
Pnb 1/10Yes, and almost all banks are not good at all, in one way or another. But, in terms of say,
10 times you had to contact customer care, and out of those, the number of times, the customer care actually solved the problem or gave a satisfactory response.
Customer care may include a general mail, Nodal Office and Principal Nodal Office.
Axis is 1/10.
HDFC - 3/10
Kotak - 5/10
ICICI - 5/10
Citi - 6/10
Amex - 9/10
Yes - No idea
Federal - No idea
SBI - 3/10
AU Bank - 4/10
IDFC - 3/10
BOB - 3/10
One card - 4/10
PNB- No idea