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Yes Bank MARQUEE Credit Card launched - Features & Benefits | Full Details
- Thread starter SSV
- Start date
After this ..??
3rd level - principal.nodalofficer@yesbank.in
4th level - presidential.complaints@yesbank.in
5th level - mdceo@yesbank.in
But before escalating to 4th level, please wait for 5-6 days at least
You can start from 3rd level itself!!!
This post deserves a bookmark
We will win this war against Yes bank!!!This post deserves a bookmark
But let’s not make this card popular
Else they will follow axis bank suit 😂😂😂
It is already popular.
Don't worry yes bank itself will make it unpopular with their service
I think we have 10-12 months before its first devaluation!!!
jatinbhatia2055
TF Buzz
Any refferal link for this card?
No referrals. Just apply from the website directly
I had to drag them to rbio to get the addon cards issued.
Please start a thread with all the details 🙏
Please explain the steps you followed
I’ll follow the same route starting from the next Saturday
Chronology of events for procuring addon card-
1. Got the card on 27th Feb
2. Emailed CC on 1st March to find out procedure for procuring addon cards
3. They replied on 3rd and told to visit branch or send filled application to Chennai office
4. Sent dilligently filled application form with aadhaar, pan and passport copies to Chennai office
5. Wrote to them, for enquiring status
6. They informed that they hadn't received it (inspite of bluedart having confirmed delivery)
7. They traced it after 7 days on 30th March and replied back with instant rehection of application citing 'Not authenticated' even though the kyc documents were signed by both me as well as the addon applicants.
8. I was enraged and wanted to escalate it further so wrote to their PNO on 1st April.
9. On 4th April, I received a verbatim reply of the same response as level 1.
10. Being enraged further, decided to escalate with RBIO on the same day.
11. Filed a petition with them highlighting Yes Banks intention to renege on their offering of lounge access for addon card holders.
12. Next day evening, I received a call from their cluster head for Mumbai who personally visited my residence with his assistant on the same day evening to collect the KYC documents.
13. Got the addon cards delivered on 10th.
14. RBIO closed my complaint after giving me the opportunity to provide my feedback.
I intend to bug the cluster head if they try to pull a fadt one again.
Please refer the below link -
Post in thread 'YES MARQUEE lounge access confirmation' https://www.technofino.in/community/threads/yes-marquee-lounge-access-confirmation.26417/post-638046
According to them, the kyc docunents need to be physically authenticated by the branch officials. So, it'll be best to approach them and if they are lethargic to proceeding further, then keep escalating while dangling the RBIO sword on their head.
That’s a great fight brother!!!
Let’s see what I face when I visit the branch next Saturday!!!
They basically asked for aadhar pan n passport copies with self attestation… is that right?
Does that means we will have to submit docs to branch then only it will go through?
pprakash11
TF Prestige
Yes Marquee launched in Mastercard ?
Can we upgrade our Mastercard Elite/Reserve now?
Can we upgrade our Mastercard Elite/Reserve now?
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