Your HDFC Preferred banking experience

[ltf4ever]

I wanted to know the experience of this community members with Hdfc preferred banking.

What are actual benefits of this tier which are really helpful for normal day to day banking? free imps is one that i use, and i dont use any loan products or locker or even investment products.

the RM is not reachable and the call back option from RM does not guarantee a call back.

I wonder what " Preferred " treatment is offered for this tier?

 

[Karthik:]

I am HDFC classic customer. I am being invited to preferred as we maintain good balance at group level. I told them that I am not satisfied with classic in the first place, I have heard that preferred also is not any better and enhance my classic experience first then we'll take about preferred. Also, I am planning to reduce my MAB to that required for classic anyway.

 

[PavvanPavvan is verified member.]

Am HDFC top tier customer from 10 years ..I would suggest that never get any fancy account of this ..only thing is you will get a dumb RM who most of the time will say i will check and comeback i have open issue on a reward point which is pending since 23 working days and till now i haven't got the resolution .He will always force you to invest some HDFC life product which will have AAR of 4-5% and he will claim it's 8% ..neither they give good FD rates nor customer support 🙂

I feel ICICI is quite good even heard AXIS is better 🙂

You can make a choice sir

 

[arjun]

I am a hdfc preferred customer for almost 2.5 years and I can guarantee you that Hdfc bank has one of the worst premium banking experience, they say they are more focused on consumers and not corporate but I don't think they give an F about their existing customers, I was hoping to create a topic about it, I think hdfc classic, preferred sucks. No helpful behavior from RM they are so bad I can't tell you how bad I feel after talking with them, recently I got a icici card and I don't even have account in icici but when I visited their branch for some query regarding my credit card they were so helpful and understanding.

 

[ujjawal]

I am a hdfc preferred customer for almost 2.5 years and I can guarantee you that Hdfc bank has one of the worst premium banking experience, they say they are more focused on consumers and not corporate but I don't think they give an F about their existing customers, I was hoping to create a topic about it, I think hdfc classic, preferred sucks. No helpful behavior from RM they are so bad I can't tell you how bad I feel after talking with them, recently I got a icici card and I don't even have account in icici but when I visited their branch for some query regarding my credit card they were so helpful and understanding.

Once you get account in Icici they will treat you same like HDFC do, all banks are mostly same.

 

[BankExpertIndia]

For Me HDFC Preferred Is Not So Preferred...

 

[arjun]

Once you get account in Icici they will treat you same like HDFC do, all banks are mostly same.

Than what exactly are we supposed to do, none of the banks provide top service in 2L balance account?

 

[ltf4ever]

Than what exactly are we supposed to do, none of the banks provide top service in 2L balance account?

from what I understand from the replies, banks don't care for service if you are a premium customer. all they can think of is how to make the premium customer spend more on their products. 'better service' and 'status symbol' is just a bait they show to attract customers to upgrade their accounts.

 

[7faizbook]

Once you get account in Icici they will treat you same like HDFC do, all banks are mostly same.

Instead of getting hdfc preferred, try to get icici wealth. Then you are boss. I am a wealth user since 3 years. Even a small query of mine is treated at high priority with a very quick response timing.

 

[7faizbook]

I wanted to know the experience of this community members with Hdfc preferred banking.

What are actual benefits of this tier which are really helpful for normal day to day banking? free imps is one that i use, and i dont use any loan products or locker or even investment products.

the RM is not reachable and the call back option from RM does not guarantee a call back.

I wonder what " Preferred " treatment is offered for this tier?

I have a preferred acc with Hdfc, but really their RM are worst. Even customer care is on an average. Whereas in icici wealth, customer care treat you like a boss thats my personal experience.

 

[arjun]

Instead of getting hdfc preferred, try to get icici wealth. Then you are boss. I am a wealth user since 3 years. Even a small query of mine is treated at high priority with a very quick response timing.

what criteria you fullfiled to become icici wealth customer? How much balance do you maintain in account?

 

[7faizbook]

I never maintained my account before getting wealth acc. One day, i got a mail from icici that you are a loyal customer etc and we are upgarding your account to wealth management.

 

[7faizbook]

After getting wealth account you dont have to maintain any balance in your account 😎

 

[arjun]

After getting wealth account you dont have to maintain any balance in your account 😎

Is that true? So how exactly one can get an invite for wealth management?

 

[ltf4ever]

After getting wealth account you dont have to maintain any balance in your account 😎

officially, or does this depend on your RM?

 

[arjun]

Is that true? So how exactly one can get an invite for wealth management?

@TechnoFino is it true that we don't have to maintain any balance after becoming a wealth management account holder?

 

[7faizbook]

@TechnoFino is it true that we don't have to maintain any balance after becoming a wealth management account holder?

After my account upgrade i havent got any message or mail regarding my maintenance of the acc. I think my commulative amb of the total year wont be more than 1 lakh even though i am enjoying the prestige. That means icici wealth doesn’t requires any maintenance.

 

[7faizbook]

Is that true? So how exactly one can get an invite for wealth management?

I think that was my luck that i got such an upgrade. I have seen many who have more amb and portfolio than me but they havent got any such upgrade. Better way to get wealth is to contact any relative who has a wealth acc, ask him to add you in his family acc.

 

[arjun]

After my account upgrade i havent got any message or mail regarding my maintenance of the acc. I think my commulative amb of the total year wont be more than 1 lakh even though i am enjoying the prestige. That means icici wealth doesn’t requires any maintenance.

Can't you invite us or ask your RM if anything you can help in invitation or something?

 

[dhshankar]

After my account upgrade i havent got any message or mail regarding my maintenance of the acc. I think my commulative amb of the total year wont be more than 1 lakh even though i am enjoying the prestige. That means icici wealth doesn’t requires any maintenance.

Wealth account given based on IDV.. So, the investments in FD/MF also considered for wealth eligibility (not necessarily that money should be in Savings account)

Are you holding 25L in other form of investment with ICICI ( as given below)