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How do you contact themI did the transaction in December, but the bank saying that they have not captured under grabdeals. Have escalated to nodal officer with the invoice. Lets c
How do you track these? I was kinda assuming they are not dishonest like HDFC and trusting them. Guess I need to be less naive and start tracking.I did the transaction in December, but the bank saying that they have not captured under grabdeals. Have escalated to nodal officer with the invoice. Lets c
Mark and Spencer is a little weird indeed.Following, several of my transactions have not been captured too. Mostly happens with Marks & Spencers
Just a quick one. How are you able to check the Grab deal transaction history?Mark and Spencer is a little weird indeed.
For my January transaction, i got sms confirmation, but it doesn't show up in grab deals transaction history.
February transaction was showing in grab deals history until last week, but not showing now. No sms received either.
March transaction doesn't appear in grab deals and no sms either.
April transaction appear in grab deals, but no sms.
Till now I am just hoping that these are only portal/sms related issues, as I have seen similar issues with Amazon Flipkart and OnePlus in past as well. And they all have points as expected.
So hopefully I will get all points without contacting customer care. Otherwise explaining these to customer care is too difficult and I bought items mainly due to this 40x offer only, otherwise items were much more cheaper at other places.
pno@axisbank.comHow do you contact them
You should take a screenshot whenever it appears in the GrabDeals transaction history, so that later if it vanishes you can provide the screenshot as a proof. Similarly, the SMS will also act as proof if they deny later.Mark and Spencer is a little weird indeed.
For my January transaction, i got sms confirmation, but it doesn't show up in grab deals transaction history.
February transaction was showing in grab deals history until last week, but not showing now. No sms received either.
March transaction doesn't appear in grab deals and no sms either.
April transaction appear in grab deals, but no sms.
Till now I am just hoping that these are only portal/sms related issues, as I have seen similar issues with Amazon Flipkart and OnePlus in past as well. And they all have points as expected.
So hopefully I will get all points without contacting customer care. Otherwise explaining these to customer care is too difficult and I bought items mainly due to this 40x offer only, otherwise items were much more cheaper at other places.
Where do u see grabdeals transaction history, they had something like that in grabdeals sometime back but now its not thereYou should take a screenshot whenever it appears in the GrabDeals transaction history, so that later if it vanishes you can provide the screenshot as a proof. Similarly, the SMS will also act as proof if they deny later.
They also send email tooYou should take a screenshot whenever it appears in the GrabDeals transaction history, so that later if it vanishes you can provide the screenshot as a proof. Similarly, the SMS will also act as proof if they deny later.
Never received.. can you post a screenshot of the sameThey also send email too
Here : https://grabdeals.axisbank.com/afportal/myTransactionsWhere do u see grabdeals transaction history, they had something like that in grabdeals sometime back but now its not there
Never received.. can you post a screenshot of the same
Here : https://grabdeals.axisbank.com/afportal/myTransactions
Works when you are already logged into GrabDeals
That's specifically for Instant Vouchers, and the email is from Woohoo, not from Axis Bank.I received email like this every time
I received email for giftedge alsoThat's specifically for Instant Vouchers, and the email is from Woohoo, not from Axis Bank.
Never bought anything except gyft vouchers from axis woohoo and axis giftedgeI received email for giftedge also
Yeah, already taken.You should take a screenshot whenever it appears in the GrabDeals transaction history, so that later if it vanishes you can provide the screenshot as a proof. Similarly, the SMS will also act as proof if they deny later.
I received email for giftedge also
Again those will be from Gyftr, and not Axis Bank. Tracking of gift vouchers by Axis is easy and accurateNever bought anything except gyft vouchers from axis woohoo and axis giftedge