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HDFC Add on Credit Card - FAQ

sm9811911

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HDFC has started to provide add on credit cards with different card number compared to primary cards. That's beneficial for gift cards, upi.

FAQ
- Are you sure new add on will get different number?
Yes, haven't heard same cc number allocated after the change.

- Can I get add on for same family member who already has add on?
Yes, but suggest you close existing add on by calling customer care.

- How can I apply for new add on?
Through net banking or app.

- How to change phone number for Add on credit card?
Calling customer care will not work. You have to fill a form and send to Chennai office or drop in a branch. You can also scan and send through grievance email id. (link to the form: https://www.hdfcbank.com/content/ap...e57c87f/62b2bcd4-df35-4973-ac35-19973df4e792?).

- Should we fill primary card holder details or add on holder details in the above form?
Add on holder details and sign is required.

- How many days will it take to change number?
2-3 working days per experience

-How to change pin of add on cc?
Go to add on holder's internet banking, then update there.

-will I get the priority pass with different number as well along with add on credit card?
Yes. If add on has different number, PP will be a different number as well.
 
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HDFC has started to provide add on credit cards with different card number compared to primary cards. That's beneficial for gift cards, upi.

FAQ
- Are you sure new add on will get different number?
Yes, haven't heard same cc number allocated after the change.

- Can I get add on for same family member who already has add on?
Yes, but suggest you close existing add on by calling customer care.

- How can I apply for new add on?
Through net banking or app.

- How to change phone number for Add on credit card?
Calling customer care will not work. You have to fill a form and send to Chennai office or drop in a branch. You can also scan and send through grievance email id. (link to the form: https://www.hdfcbank.com/content/ap...e57c87f/62b2bcd4-df35-4973-ac35-19973df4e792?).

- How many days will it take to change number?
2-3 working days per experience
We should fill primary card holder name but add on card number in this form?
 
Heyy PEOPLE!
Need your guidance for HDFC ADD ON (non hdfc customer)

I have applied add on card for REGALIA GOLD CREDIT CARD through offline process by filling forms and couriered to CHENNAI branch


And they recived the application and rejected my application stating that I did not sign on non-dbt form but actually I have signed and I do have pictures of it
They are asking me to resend the application again and I have to bare courier charges again

How is your experience ?
Need your inputs
 
Heyy PEOPLE!
Need your guidance for HDFC ADD ON (non hdfc customer)

I have applied add on card for REGALIA GOLD CREDIT CARD through offline process by filling forms and couriered to CHENNAI branch


And they recived the application and rejected my application stating that I did not sign on non-dbt form but actually I have signed and I do have pictures of it
They are asking me to resend the application again and I have to bare courier charges again

How is your experience ?
Need your inputs
HDFC should be renamed to chaddi fassi bank. Who the hell, wants physical forms in this digital age. Cherry on top, that too need to be couriered only to Chennai address, not nearby branches or head office.

While for some, they accepts it through mail. Sed life🐸
 
HDFC has started to provide add on credit cards with different card number compared to primary cards. That's beneficial for gift cards, upi.

FAQ
- Are you sure new add on will get different number?
Yes, haven't heard same cc number allocated after the change.

- Can I get add on for same family member who already has add on?
Yes, but suggest you close existing add on by calling customer care.

- How can I apply for new add on?
Through net banking or app.

- How to change phone number for Add on credit card?
Calling customer care will not work. You have to fill a form and send to Chennai office or drop in a branch. You can also scan and send through grievance email id. (link to the form: https://www.hdfcbank.com/content/ap...e57c87f/62b2bcd4-df35-4973-ac35-19973df4e792?).

- Should we fill primary card holder details or add on holder details in the above form?
Add on holder details and sign is required.

- How many days will it take to change number?
2-3 working days per experience

-How to change pin of add on cc?
Go to add on holder's internet banking, then update there.

-will I get the priority pass with different number as well along with add on credit card?
Yes. If add on has different number, PP will be a different number as well.
I'm having to assume this method will allow add on member/s to use rupay upi?
This (upi-for add on) has been the only red light to not go for the card thus far.

If possible/true please try mentioning to the thread as well. Thanks
 
- How can I apply for new add on?
Through net banking or app.
I applied in March/ April offline.
I went to a branch, got the form, got the primary card holder to sign, and submitted the form back at the branch.
I went twice, and it took about 5 minutes each time.
I don't have any HDFC bank accounts.
I got separate card number attached to my mobile number. We had not known that add ons could have been same card number or about the recent change to different numbers.


- How to change phone number for Add on credit card?
Calling customer care will not work. You have to fill a form and send to Chennai office or drop in a branch. You can also scan and send through grievance email id. (link to the form: https://www.hdfcbank.com/content/ap...e57c87f/62b2bcd4-df35-4973-ac35-19973df4e792?).

Applying offline seems the easier solution, given that you'll have to fill the form anyway.
 
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