Small win, but still win is a win 🙂
Closure of your complaint dated 29-01-2025 against STANDARD CHARTERED BANK regarding Credit Card: Ref. No. RB-IOS-
Please refer to your captioned complaint filed with our office. We have carefully examined the captioned complaint and our observations are given here under.
2. As regards your complaint, SCB has stated that you had approached the bank in December 2024 raising concern on non-receipt of M/s Amazon voucher as per the aforesaid offer. However, they note that bank had not responded to your query. They regret for the inconvenience caused. On receipt of this complaint, they have investigated the case and note that you had done a qualified transaction in July 2024. Hence, they have sent voucher code to your registered email address on 16/02/2025. Further, they have credited the compensation of INR 1000/- to your credit card account. Hence, your complaint is closed as resolved.