Hi all, bumping up this thread. I am facing a problem.
I made a LIC premium payment of Rs 780 last week (March 5) using Tata Neu app and Neu infinity credit card.
They say 5% cashback neu coins for insurance payment.
The bill got generated today (April 12) and nowhere I see the 5% NC in it. (Rs 39)
It is not there in base neu coins or bonus neu coins. I calculated everything in the bill.
Am I missing something? How to get it clarified?
[UPDATE]:
I got a call from customer care. They explained the process. 1.5% will be credited in the current month and remaining 3.5 % will come in the next month's bill. That's because payment date and bill generation date is in the same month.
Only if the bill generation date is 1st of every month, then previous month's LIC premium payment we will get both 1.5 and 3.5 together in the next month's bill.
Such a complicated system.