3 rooms on Accor Plus Rate

[CVR]

Hi,

As per rules, one can only book 2 rooms under Accor Plus rate. I have to book 3 rooms and Accor app is allowing me to book 3 rooms under Accor Plus rate. I have tried emailing the hotel to confirm but they aren’t replying only. Anyone has experience of this?

@Subhankar any idea?

Thanks

 

[Anupama_Jha]

Have u called accor? Their customer executives are really nice and helpful

 

[CVR]

Have u called accor? Their customer executives are really nice and helpful

you mean accor plus india or accor global? accor plus doesn’t want to confirm anything, they said it depends on hotel

 

[Anupama_Jha]

you mean accor plus india or accor global? accor plus doesn’t want to confirm anything, they said it depends on hotel

So get in touch with hotel reservation team. Or when accor said "Only hotel can confirm" then you should have told them to connect me with hotel reservation team or get my question answered from them.

 

[CVR]

So get in touch with hotel reservation team. Or when accor said "Only hotel can confirm" then you should have told them to connect me with hotel reservation team or get my question answered from them.

I have emailed hotel reservations multiple times but no reply only.. seeing this behaviour i am anyways not inclined to book this hotel as customer service appears quite poor to not even reply