Yes i too got a loss of points when I dine in at a novotel restaurant
Initially they didn’t accept the booking by easy diner since it had discounted price
They said discounted booking they can’t accept points
So I cancelled ED and booked direct restaurant and had lunch
Thought of alacarte but after looking at the price menu I opted for buffet and at checkout it’s a qr scan in our mobile once the bill generated by restaurant but now comes the bad scenarios
A. Only price part can be paid by points not tax
B. After scan it automatically showed all consumed items with price only tax excluded so it took points from app which is not 4000 rupees for 20eur it took almost points equal to 80p value
I mean for 3000 bill it took 3800 around points
Good exploration so I decided ITC better👍
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