Air India Maharaja Club transition hiccups.

[telescope]

i have a query though, we will be able to book flights for our family members right of the bat? or do we have to book a flight for ourselves first?

I cannot see nominee section.

 

[R!ppEr]

I cannot see nominee section.

exactly, thats why i was wondering if that section opens up post first booking or something

 

[CapWilder]

Same issue.
I linked both my accounts but nothing got transferred to Maharaja Club.

I had 2055 points remaining, one premium economy voucher, and silver tier status.
I have raised a ticket.
Will update what happens.

Is anyone else having the same issue?
I filed the complaint last night itself at 0205.

But no response yet.

 

[Dragon_slayer]

Got everything transfered correctly

 

[Madhav]

I didn’t initiated Air India and club Vistara linking process, later on club Vistara confirm that they will create new account on Air India behalf of me.
Till now, I did not get the membership ID and password, does someone get with the same situation?

Just login with the same phone number and you'll be able to access your account. I did not get an intimation email either.

 

[Madhav]

Same issue.
I linked both my accounts but nothing got transferred to Maharaja Club.

I had 2055 points remaining, one premium economy voucher, and silver tier status.
I have raised a ticket.
Will update what happens.

Their website was not fully functional this morning, try checking again, you should see it now.

 

[CapWilder]

Their website was not fully functional this morning, try checking again, you should see it now.

still not transferred.

 

[panchabhut]

Points will be awarded based on booking done through Air India Express web/app only?

Neupass points are given based on mobile no. Different points are given based on nature of booking - 3rd party booking, direct booking from AIX site, booking via tataneu and booking via tataneu with hdfc-neu card. When booking via tataneu, the no of points are shown at the time of booking.

 

[panchabhut]

CV acct got merged with existing AI-FR acct. Mobile no and email ID was same for both. Maharaja club shows old AI-FR membership no.

 

[R!ppEr]

major deval of the CV points though😢

 

[CapWilder]

Their website was not fully functional this morning, try checking again, you should see it now.

Logged in again.
Nothing is reflected in Maharaja Club and AI hasn't responded to my concern yet.

Thread 'Club Vistara details not transferred to Maharaja Club'

Nov 13, 2024

I linked my Club Vistara account to my Flying Returns account on 05AUG24 and even received a confirmation email from Vistara.

However, my Vistara data has still not been transferred to Maharaja Club.
I am missing my Silver Tier membership, 2055 points, and a premium economy voucher.

I registered a complaint last night at 0205hrs but still no response from Air India.
Should I keep any hope of regaining my membership, points, and voucher?

Is anyone else facing the same issue?
If so, have you received a response from Air India?

• CapWilder
• club vistara maharaja club vistara
• Replies: 36
• Forum: Air India Flying Returns

• 

 

[Dragon_slayer]

Logged in again.
Nothing is reflected in Maharaja Club and AI hasn't responded to my concern yet.

Thread 'Club Vistara details not transferred to Maharaja Club'

Nov 13, 2024

I linked my Club Vistara account to my Flying Returns account on 05AUG24 and even received a confirmation email from Vistara.

However, my Vistara data has still not been transferred to Maharaja Club.
I am missing my Silver Tier membership, 2055 points, and a premium economy voucher.

I registered a complaint last night at 0205hrs but still no response from Air India.
Should I keep any hope of regaining my membership, points, and voucher?

Is anyone else facing the same issue?
If so, have you received a response from Air India?

• CapWilder
• club vistara maharaja club vistara
• Replies: 36
• Forum: Air India Flying Returns

• 

Wait for some days, why are you in so much hurry. Air India is not closing its business tomorrow.

 

[CapWilder]

Wait for some days, why are you in so much hurry. Air India is not closing its business tomorrow.

I was about to use my voucher to book a ticket this week. If this doesn't get resolved at the earliest, I will miss out on using the voucher.

 

[Vauncccc]

Vistara Delhi to Bangalore Premium Economy costed 13.5k CV points. Air India costs 17k points 😞
Guess one class upgrade voucher would have to be used in upgrading to PE only this time.

Are you able to book ticket using points?

 

[CapWilder]

Logged in again.
Nothing is reflected in Maharaja Club and AI hasn't responded to my concern yet.

Thread 'Club Vistara details not transferred to Maharaja Club'

Nov 13, 2024

I linked my Club Vistara account to my Flying Returns account on 05AUG24 and even received a confirmation email from Vistara.

However, my Vistara data has still not been transferred to Maharaja Club.
I am missing my Silver Tier membership, 2055 points, and a premium economy voucher.

I registered a complaint last night at 0205hrs but still no response from Air India.
Should I keep any hope of regaining my membership, points, and voucher?

Is anyone else facing the same issue?
If so, have you received a response from Air India?

• CapWilder
• club vistara maharaja club vistara
• Replies: 36
• Forum: Air India Flying Returns

• 

Received a response from AI.

Post in thread 'Club Vistara details not transferred to Maharaja Club'

Nov 13, 2024

UPDATE
I called Air India on +911169329333.
Make sure that you choose the option to speak as a Travel Agent. Only then will a representative assist you, or else you will be stuck for an eternity on the waiting tune.
They took 15 minutes to assign my call to a human.

Anyway, the guy assured me all the missing Club Vistara membership tier, points, as well as ticket and class-upgrade vouchers, will be transferred shortly to Maharaj Club accounts for those missing them.

The backend team is working on it.

• CapWilder

 

[NeViLLe]

Does anyone have points missing in the family pool?

Vistara have been transferred to my Air India account, however the head of family cannot see the points accrued in the family pool.

 

[arun4455]

My voucher has not been transferred yet.

 

[Hisoka]

Are you able to book ticket using points?

Yes
Although I wanted to use my one class upgrade voucher as it’s expiring next month. But they’re saying it can only be requested at the airport counter on the day of departure. Which is a bummer, there’s very less chance of seat availability at that point of time. Vistara used to upgrade my flight on call itself.

 

[magnusfan]

I am all fine - got Stat Alliance gold with my Vistara frequent flights!
Had transferred about 2L points from SBI AI Signature to get the bonus - hope they don't forget it!

 

[telescope]

Yes
Although I wanted to use my one class upgrade voucher as it’s expiring next month. But they’re saying it can only be requested at the airport counter on the day of departure. Which is a bummer, there’s very less chance of seat availability at that point of time. Vistara used to upgrade my flight on call itself.

This is a very big con. Not only seat may not be available, but also you may not get the desired seat/window seat.