talkwithfino
TF Premier
Hello Everyone,
Here, you can find Bank's Customer Care Dept details (Banking related queries) - in following order Hdfc >Icici >Kotak >Axis > Standard Chartered >DBS >SBI >Bank of Baroda >IDFC First Bank >Indusind >Yes Bank> Federal> RBL >Deutsche >HSBC >Union Bank of India >PNB >Central Bank of India >Jana Bank >AU Bank >Bandhan Bank
Thanks to @ritwik2000 for contributing additional information on this Thread
For Credit Card Dept >> https://www.technofino.in/community/threads/all-bank-credit-card-department-email-id-phone-no.529/
For Demat and Trading Dept, check here >> https://www.technofino.in/community...dept-customer-care-details.25957/#post-623680
HDFC BANK
Customer Care numbers - 1800 1600 / 1800 2600 / 1800 202 6161
For Managed Programs - 1800 266 3310 (it is same for Classic, Preferred; Imperia and Infiniti have dedicated desks)
For Imperia & Infiniti - 1800 102 3310 / +91 22 6171 7606
Email: Lvl 1 - support@hdfcbank.com OR >> classicbanking@hdfcbank.com / preferredbanking@hdfcbank.com / imperiabanking@hdfcbank.com/ infinitibanking@hdfcbank.com
For Escalation>> escalation@hdfcbank.com
Lvl 2- grievance.redressal@hdfcbank.com
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer- pnohdfcbank@hdfcbank.com
ICICI BANK
Customer Care - 1800 1080
For Wealth & Private Banking- 1800 103 8181
Email: Lvl 1 - customer.care@icicibank.com
For Wealth Banking- wealthmanagement@icicibank.com
For escalation >> https://nli.icicibank.com/NewRetailWeb/complaint.htm
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - pno@icicibank.com
KOTAK BANK
Customer Care - 1860 266 2666
For 811 - 1800 266 0811
Privy League - 1800 266 6666
Private Banking - 022 6204 2100
Email - privileged@kotak.com (for Privy League Customers)
feedback.private@kotak.com (for Private Banking Customers)
( normal customers can send email to privileged @ kotak; they will route your query to the appropriate department )
Lvl 2 - Nodal Officer - p.balgi@kotakbank.com
Private Banking - a.kannaw@kotak.com
If you are still unsatisfied with the response and wish to escalate further
Escalation to the Principal Nodal Officer - k.vora@kotakbank.com
Private Banking - k.vora2@kotak.com
AXIS BANK
Customer Care - 1860 419 5555 / 1860 500 5555 / 1800 103 5577
For Prestige - 1800 572 1888
For Burgundy & Burgundy Private - 1800 419 0065 / 1800 103 5577
Email: Burgundy & Burgundy Private - premium.experience@axisbank.com
Lvl 2 - nodal.officer@axisbank.com 91-080-61865200
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - pno@axisbank.com 91- 080-61865098
Customer Care - Different phone numbers based on the city. Details > https://www.sc.com/in/contact-us/
Email: customer.care@sc.com
For Premium Banking - same as above
For Priority Banking - priority.banking@sc.com
For Private Banking - +91 22 6735 5540
Lvl 2 - head.service@sc.com
Also, nodal.officer@sc.com
Lvl 3- principal.nodalofficer@sc.com ( 080 42896718 / 080 28089025 )
Customer Care - 1860 210 3456 / 1860 267 1234
for erstwhile LVB Bank - 1860 267 4567
For Treasures Customers ( if you are digibank customer, you can still call; they will route your call to Digibank Executive) - 1800 209 4555
Email: Lvl 1- customercareindia@dbs.com
Lvl 2 - Regional Nodal Officers >> https://www.dbs.com/in/iwov-resources/pdf/ibanking/RNOs-List-DBIL.pdf
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - dbsnodalofficer@dbs.com ( Principal Nodal Officer) +91 22 6614 7578 & seniormgmt-cbg@dbs.com
Customer Care - 1800 1234/ 1800 2100/
Email and further details- https://sbi.co.in/web/customer-care/contact-us
Customer Care - 1800 5700
Further Info - https://www.bankofbaroda.in/customer-support/grievance-redressal
IDFC First Bank
Customer Care - 1800 10 888
Email : banker@idfcfirstbank.com
Lvl 2 - rno@idfcfirstbank.com ( Regional Nodal Offier)
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - pno@idfcfirstbank.com > 1800 209 9771
View attachment 68340
Customer Care - 1860 267 7777 / 022 6857 7777 / 022 4406 6666 / 022 4220 7777
Email :
Lvl 1 - https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR>> reachus@indusind.com
For Exclusive >> exclusive@indusind.com
For Pioneer/ Pioneer Private - pioneer@indusind.com /// pioneer.private@indusind.com
For Solitaire - indussolitaire@indusind.com
Lvl 2- https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR
customercare@indusind.com
List of RNO - https://www.indusind.com/content/da...anceRedressal/RNO-Regional-Nodal-Officers.pdf
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer >> https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR
nodal.officer@indusind.com
Customer Care - 1800 1200
For Yes Private - 1800 121 4444 / 1800 103 0210
Email : yestouch@yesbank.in
For Yes First- yesfirst@yesbank.in
For Premia - yespremia@yesbank.in
For Grandeur - yesgrandeur@yesbank.in
For Yes Private - yesprivate@yesbank.in
Lvl 2- head.grievanceredressal@yesbank.in
If you are still unsatisfied with the response and wish to escalate further
Escalation to the Principal Nodal Officer - principal.nodalofficer@yesbank.in
Further info has been added here >>https://www.technofino.in/community...epartment-email-id-phone-no.25442/post-606268
To escalate to your issue to RBI BO >> https://www.technofino.in/community...ank-on-the-rbi-banking-ombudsman-portal.3130/
Here, you can find Bank's Customer Care Dept details (Banking related queries) - in following order Hdfc >Icici >Kotak >Axis > Standard Chartered >DBS >SBI >Bank of Baroda >IDFC First Bank >Indusind >Yes Bank> Federal> RBL >Deutsche >HSBC >Union Bank of India >PNB >Central Bank of India >Jana Bank >AU Bank >Bandhan Bank
Thanks to @ritwik2000 for contributing additional information on this Thread
For Credit Card Dept >> https://www.technofino.in/community/threads/all-bank-credit-card-department-email-id-phone-no.529/
For Demat and Trading Dept, check here >> https://www.technofino.in/community...dept-customer-care-details.25957/#post-623680
Customer Care numbers - 1800 1600 / 1800 2600 / 1800 202 6161
For Managed Programs - 1800 266 3310 (it is same for Classic, Preferred; Imperia and Infiniti have dedicated desks)
For Imperia & Infiniti - 1800 102 3310 / +91 22 6171 7606
Email: Lvl 1 - support@hdfcbank.com OR >> classicbanking@hdfcbank.com / preferredbanking@hdfcbank.com / imperiabanking@hdfcbank.com/ infinitibanking@hdfcbank.com
For Escalation>> escalation@hdfcbank.com
Lvl 2- grievance.redressal@hdfcbank.com
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer- pnohdfcbank@hdfcbank.com
Customer Care - 1800 1080
For Wealth & Private Banking- 1800 103 8181
Email: Lvl 1 - customer.care@icicibank.com
For Wealth Banking- wealthmanagement@icicibank.com
For escalation >> https://nli.icicibank.com/NewRetailWeb/complaint.htm
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - pno@icicibank.com
Customer Care - 1860 266 2666
For 811 - 1800 266 0811
Privy League - 1800 266 6666
Private Banking - 022 6204 2100
Email - privileged@kotak.com (for Privy League Customers)
feedback.private@kotak.com (for Private Banking Customers)
( normal customers can send email to privileged @ kotak; they will route your query to the appropriate department )
Lvl 2 - Nodal Officer - p.balgi@kotakbank.com
Private Banking - a.kannaw@kotak.com
If you are still unsatisfied with the response and wish to escalate further
Escalation to the Principal Nodal Officer - k.vora@kotakbank.com
Private Banking - k.vora2@kotak.com
Customer Care - 1860 419 5555 / 1860 500 5555 / 1800 103 5577
For Prestige - 1800 572 1888
For Burgundy & Burgundy Private - 1800 419 0065 / 1800 103 5577
Email: Burgundy & Burgundy Private - premium.experience@axisbank.com
Lvl 2 - nodal.officer@axisbank.com 91-080-61865200
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - pno@axisbank.com 91- 080-61865098
Customer Care - Different phone numbers based on the city. Details > https://www.sc.com/in/contact-us/
Email: customer.care@sc.com
For Premium Banking - same as above
For Priority Banking - priority.banking@sc.com
For Private Banking - +91 22 6735 5540
Lvl 2 - head.service@sc.com
Also, nodal.officer@sc.com
Lvl 3- principal.nodalofficer@sc.com ( 080 42896718 / 080 28089025 )
Customer Care - 1860 210 3456 / 1860 267 1234
for erstwhile LVB Bank - 1860 267 4567
For Treasures Customers ( if you are digibank customer, you can still call; they will route your call to Digibank Executive) - 1800 209 4555
Email: Lvl 1- customercareindia@dbs.com
Lvl 2 - Regional Nodal Officers >> https://www.dbs.com/in/iwov-resources/pdf/ibanking/RNOs-List-DBIL.pdf
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - dbsnodalofficer@dbs.com ( Principal Nodal Officer) +91 22 6614 7578 & seniormgmt-cbg@dbs.com
Customer Care - 1800 1234/ 1800 2100/
Email and further details- https://sbi.co.in/web/customer-care/contact-us
Customer Care - 1800 5700
Further Info - https://www.bankofbaroda.in/customer-support/grievance-redressal
Customer Care - 1800 10 888
Email : banker@idfcfirstbank.com
Lvl 2 - rno@idfcfirstbank.com ( Regional Nodal Offier)
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer - pno@idfcfirstbank.com > 1800 209 9771
View attachment 68340
Customer Care - 1860 267 7777 / 022 6857 7777 / 022 4406 6666 / 022 4220 7777
Email :
Lvl 1 - https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR>> reachus@indusind.com
For Exclusive >> exclusive@indusind.com
For Pioneer/ Pioneer Private - pioneer@indusind.com /// pioneer.private@indusind.com
For Solitaire - indussolitaire@indusind.com
Lvl 2- https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR
customercare@indusind.com
List of RNO - https://www.indusind.com/content/da...anceRedressal/RNO-Regional-Nodal-Officers.pdf
If you are still unsatisfied with the response/ resolution and wish to escalate further
Escalation to the Principal Nodal Officer >> https://www.indusind.com/in/en/microsites/forms/grievance-redressal.html OR
nodal.officer@indusind.com
Customer Care - 1800 1200
For Yes Private - 1800 121 4444 / 1800 103 0210
Email : yestouch@yesbank.in
For Yes First- yesfirst@yesbank.in
For Premia - yespremia@yesbank.in
For Grandeur - yesgrandeur@yesbank.in
For Yes Private - yesprivate@yesbank.in
Lvl 2- head.grievanceredressal@yesbank.in
If you are still unsatisfied with the response and wish to escalate further
Escalation to the Principal Nodal Officer - principal.nodalofficer@yesbank.in
Further info has been added here >>https://www.technofino.in/community...epartment-email-id-phone-no.25442/post-606268
To escalate to your issue to RBI BO >> https://www.technofino.in/community...ank-on-the-rbi-banking-ombudsman-portal.3130/
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