-> apply offline next time you apply from Axis | approval rate is higher and you will have a person to connect with for the updates.
-> You can drop a mail to
pno@axisbank.com regarding the reason for the rejection - they won't provide you with an answer and say "Internal Policies", you have to mail them multiple times saying "I am not happy with the answer, please provide me the exact policy on which my application was rejected, I don't want a system-generated answer".