Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now. 🙄

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[pprakash11]

You will get. Single electricity bill payment in a billing cycle will be considered personal only. Moreover, no one uses airtel card for business purposes due to capping. Those guys prefer ace card

True. More than ₹3000 of electricity bill payment will not fetch you cashback.
So chill. Airtel cc customers are not in their black list

 

[Patil007]

@Chaitanya-a @jack333 @pprakash11 kya kisi dusre ke Airtel number k recharge aur bill pay krne pr cashback applicable hai? Abhi Airtel thanx app se maine Electricity bill pay Kiya Jo ki meri mother k naam se connection hai aur Axis card mere naam se hai...to kya 10% cashback milega ya ise bhi ye business transaction me include kr denge?

One best thing Axis bank does, they instantly send SMS if you are eligible for cashback on that transaction 👍.

I have Axis ACE card, so after each spend, I get sms stating eligible for % of cashback.

@Chaitanya-a are you getting similar for Airtel card?

 

[pprakash11]

One best thing Axis bank does, they instantly send SMS if you are eligible for cashback on that transaction 👍.

I have Axis ACE card, so after each spend, I get sms stating eligible for % of cashback.

View attachment 11856

I never get these messages even though I also have ACE since December 2022.

Though, Mom's Flipkart Card fetches such messages.

 

[Patil007]

I never get these messages even though I also have ACE since December 2022.

Though, Mom's Flipkart Card fetches such messages.

Send one mail to Axis bank, hope they will enable alert.

 

[Chaitanya-a]

One best thing Axis bank does, they instantly send SMS if you are eligible for cashback on that transaction 👍.

I have Axis ACE card, so after each spend, I get sms stating eligible for % of cashback.

@Chaitanya-a are you getting similar for Airtel card?

View attachment 11856

For Airtel card they don't send any such message. Not even they clear out each transaction in the statement about how much percentage we're getting. 🙁

I get this message sometimes in Flipkart card txns but not always. However I can find the Cashback percentage of each n every txn in their statement.

 

[pprakash11]

Send one mail to Axis bank, hope they will enable alert.

Can you send some screenshots of 2% and 5% also ones ? I will attach them as reference. Hide your card no.

 

[Patil007]

For Airtel card they don't send any such message. Not even they clear out each transaction in the statement about how much percentage we're getting. 🙁

I get this message sometimes in Flipkart card txns but not always. However I can find the Cashback percentage of each n every txn in their statement.

Oh, Everyone send mail to Axis 😂.

Power of ACE 😎

 

[Chaitanya-a]

Oh, Everyone send mail to Axis 😂.

Power of ACE 😎

They won't do anything coz they've officially stopped this service (as per mail they sent):

Don't know how we're still getting these messages. It's good for us though 😂

 

[Patil007]

Can you send some screenshots of 2% and 5% also ones ? I will attach them as reference. Hide your card no.

 

[Patil007]

They won't do anything coz they've officially stopped this service (as per mail they sent):
View attachment 11857
Don't know how we're still getting these messages. It's good for us though 😂

They don’t believe their bots. it reads the MCC and send important evidence to custome in form of SMS, so customer can raise complaint with RBI with that evidence if customers is not receiving said cashback.

Monthly statement, most of the people don’t care to calculate % of cashback on each txn like me 🤣.

for 5 years, I never bothered about APay card cashback if they are correct or not 😜.

Axis is smart, so they can do gafla in cashback.

 

[Ravindra]

They credited the right cashback by their own or you had to raise a complaint?

I raised a dispute with them multiple times. Every time they are asking for the transaction reference number. I have provided them multiple times. Now I raised a complaint with Consumer Forum now. Hopefully, it may resolve.

 

[Ravindra]

Is anyone facing any problems while making the payment using CRED for Axis Airtel Mastercard? It fails every time. Last month, the same happened and this month also it is behaving in the same manner.

 

[WandereR]

Is anyone facing any problems while making the payment using CRED for Axis Airtel Mastercard? It fails every time. Last month, the same happened and this month also it is behaving in the same manner.

Not on CRED but on GPay. Failed 3 times, money deducted and then got a failure message.

 

[PavanPavan is verified member.]

This card survived a year without devaluation 🙂 only axis card of the year without devaluation

 

[Chaitanya-a]

This card survived a year without devaluation 🙂 only axis card of the year without devaluation

Because of capping in every category. And that's better than devaluation I think. Sufficient for normal user.

 

[PavanPavan is verified member.]

Because of capping in every category.

True..But seems ok with that right ) ?

 

[Chaitanya-a]

True..But seems ok with that right ) ?

Yeah its sufficient for normal user.

 

[Wealth is my birth right!]

This card survived a year without devaluation 🙂 only axis card of the year without devaluation

Evergreen 🌲

 

[Alex292929]

is my card approved?
I haven't received any text that my application is under review.

 

[Shubham Yadav]

is my card approved?
I haven't received any text that my application is under review.
View attachment 12554

After showing this they decline my card even I am holding other card Axis flipkart and axis free charge card