Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now. 🙄

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[Chaitanya-a]

Think yes 🙂 poor systems

After seeing everyone's issue in this forum I can conclude that bank and tech don't go hand in hand 😂

 

[PavanPavan is verified member.]

After seeing everyone's issue in this forum I can conclude that bank and tech don't go hand in hand 😂

Axis bank is at it's best

 

[Ravindra]

That "Misc" classification is due to Razorpay. They unethically inject "RAZ*" prefix to the merchant name and Axis systems get confused. This is a known issue. While making payment, make sure the gateway is Juspay only. If its Razorpay, abort payment. I faced same issue with airtel as well as swiggy. However, in my case, they credited diff cashback after 2-3 months.

They credited the right cashback by their own or you had to raise a complaint?

 

[panchabhut]

They credited the right cashback by their own or you had to raise a complaint?

on their own. no dispute raised.

 

[PavanPavan is verified member.]

FEB Cashback Credited..Understanding from CC the missing cashback will be credited after 15th March

 

[LJGIBBS]

Can anyone confirm if we would get cashback using Airtel Axis card if we forget to select 25% coupon on the payment page.

 

[Chaitanya-a]

Can anyone confirm if we would get cashback using Airtel Axis card if we forget to select 25% coupon on the payment page.

Yes we'll get

 

[pratikjain4]

What is the cashback % if we recharge a jio number using airtel axis card and Thanks app ?

 

[pprakash11]

What is the cashback % if we recharge a jio number using airtel axis card and Thanks app ?

1%

 

[pratikjain4]

1%

Aah ok, i thought it would be in the 10% section. Thankfully i did for a small amount.

 

[Patil007]

Today got for Flipkart card. For airtel, might receive by tomorrow.

How much time does it takes?

Waiting for Axis ace cashback.

 

[Chaitanya-a]

How much time does it takes?

Waiting for Axis ace cashback.

Just 2 days before your statement date

 

[Chaitanya-a]

Aah ok, i thought it would be in the 10% section. Thankfully i did for a small amount.

10% is only for utilities payment. These are the bills for which you can get 10% Cashback:

 

[Patil007]

Just 2 days before your statement date

Statement date was 25 Feb, still not received any cashback 😅.

 

[Chaitanya-a]

Statement date was 25 Feb, still not received any cashback 😅.

Was that your first statement? If so, then you'll get cashback starting from next month

 

[pprakash11]

Yes, for ACE i always get cashback around 13th or 14th of every month

How much time does it takes?

Waiting for Axis ace cashback.

 

[Patil007]

Was that your first statement? If so, then you'll get cashback starting from next month

Yes.

 

[Chaitanya-a]

Yes.

Yeah coz Axis gives Cashback on 2nd month.

 

[Patil007]

Yeah coz Axis gives Cashback on 2nd month.

Oh

 

[Manoj Pant]

What is the correct option to get 10% cashback for electricity bill - personalise your experience- Maybe later or Allow?