Axis Bank PRIORITY Debit Card Devalued

[coolguy1]

Previously, there were no spending limits to access the airport lounge, now minimum 5K spends in last 3 months.

Debit card transactions on certain categories will not be applicable for edge rewards.

A maximum of 1500 Edge Reward points can be earned per month.

 

[BVCBVC is verified member.]

Axis started charging for Non Maintenance in Citibank migrated priority account without any notification. Got message
They charged Rs 600 + tax ( 708 ) yesterday for Sept 2024 non maintenance charges.
I have mailed them for no prior communication.
Anybody else also charged for non-maintenance ??

So in actual you need to maintain 2L for Priority account. How much you’re maintaining?

 

[SANTOSHJ1983]

So in actual you need to maintain 2L for Priority account. How much you’re maintaining?

Initially was CITI salary account and then was converted to zero NRV Citibank priority account .
Post migration, axis mentioned as "There will be no immediate change to the charges. Any change will be communicated
well in advance".
So i didn't keep much mab in axis .
Suddenly they are charging for sept 2024 in NOV 24.
Now axis is expecting 1lakh NRV for citi migrated priority account ( savings + fd + etc ) .
They are no more honoring Citi commitments .
How much you are maintaining NRV ?

 

[BVCBVC is verified member.]

Initially was CITI salary account and then was converted to zero NRV Citibank priority account .
Post migration, axis mentioned as "There will be no immediate change to the charges. Any change will be communicated
well in advance".

Never trust Axis and underestimate Axis on this.

So i didn't keep much mab in axis .

Suddenly they are charging for sept 2024 in NOV 24.
Now axis is expecting 1lakh NRV for citi migrated priority account ( savings + fd + etc ) .
They are no more honoring Citi commitments .
How much you are maintaining NRV ?

I am maintaining above 1L less than 2L.

 

[SANTOSHJ1983]

Never trust Axis and underestimate Axis on this.

I am maintaining above 1L less than 2L.

For meeting 1lakh NRV , you are holding funds in savings account or Fixed deposits.

Any extra benefits you have availed from axis priority account like below feature in mails ( apart from citi benefits( lounge/BMS/dc points)) ?
- Get enhanced flexibility while travelling abroad with a complimentary AXIS BANK CLUB VISTARA Forex Card and a complimentary Club Vistara membership.
-Extend PRIORITY Banking Program privileges to up to 5 additional family members with our Family Banking Program

Did u get a dedicated Relationship Manager ? Still no RM is assigned even after sending mails for months .
Pathetic and unprofessional customer service ,they have no idea of Citi migrated accounts features. Over call they make you wait indefinitely and then disconnect .
Being a Priority customer i am facing such issue , i pity other axis bank customers below priority segment .
Very rare you get connected to old Citi customer care personnel who are exceptional .

 

[BVCBVC is verified member.]

For meeting 1lakh NRV , you are holding funds in savings account or Fixed deposits.

Any extra benefits you have availed from axis priority account like below feature in mails ( apart from citi benefits( lounge/BMS/dc points)) ?
- Get enhanced flexibility while travelling abroad with a complimentary AXIS BANK CLUB VISTARA Forex Card and a complimentary Club Vistara membership.
-Extend PRIORITY Banking Program privileges to up to 5 additional family members with our Family Banking Program

Did u get a dedicated Relationship Manager ? Still no RM is assigned even after sending mails for months .
Pathetic and unprofessional customer service ,they have no idea of Citi migrated accounts features. Over call they make you wait indefinitely and then disconnect .
Being a Priority customer i am facing such issue , i pity other axis bank customers below priority segment .
Very rare you get connected to old Citi customer care personnel who are exceptional .

No for all. I am just maintaining that balance from Citibank and it's continuing, that's it.