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Axis Magnus Axis Magnus Monthly Milestone Reward Points Tracking (Check Yours)

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Not recvd for grabdeals for Jan 2023.. looks like my bad luck with axis grabdeals & M&S continues.. haven’t recvd for Nov Dec Jan all 3 months..
Recvd traveledge 5x for transaction done in apr 1st week
 
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CVR said:
Not recvd for grabdeals for Jan 2023.. looks like my bad luck with axis grabdeals & M&S continues.. haven’t recvd for Nov Dec Jan all 3 months..
Recvd traveledge 5x for transaction done in apr 1st week
Click to expand...
Did you escalate about this to Nodal officer/premium experience and what were their replies?
 
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RewardsAlert said:
Did you escalate about this to Nodal officer/premium experience and what were their replies?
Click to expand...
yes all escalations done and gave then invoice copy, axis confimation sms but Axis is saying they can’t do anything as M&S is saying transaction is failed although i have invoices.. i am not sure whether there is some issue with ny browser cookies leading to this.. also in one month i had partly returned the order but i think that shouldn’t be an issue as lots of ppl have done it..
 
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CVR said:
yes all escalations done and gave then invoice copy, axis confimation sms but Axis is saying they can’t do anything as M&S is saying transaction is failed although i have invoices.. i am not sure whether there is some issue with ny browser cookies leading to this.. also in one month i had partly returned the order but i think that shouldn’t be an issue as lots of ppl have done it..
Click to expand...
Looks like Grabdeals is really a risky bet. Should be carried with with utmost caution and following all steps for tracking affiliate
 
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CVR said:
yes all escalations done and gave then invoice copy, axis confimation sms but Axis is saying they can’t do anything as M&S is saying transaction is failed although i have invoices.. i am not sure whether there is some issue with ny browser cookies leading to this.. also in one month i had partly returned the order but i think that shouldn’t be an issue as lots of ppl have done it..
Click to expand...
So till now you didn’t got points?
 
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CVR said:
not worth in my view unless u really want to buy from M&S.. no point doing forced spending if point credit is hit & miss
Click to expand...
Because as per my experience with these affiliate sites, the merchant/vendor which is M&S has full control over sharing affiliate commission with respective partners say grabdeals. If M&S approves your order manually, grabdeals will be able to track it. Once it had happened with me in Cashkaro, but on contacting the merchant, they had discussion with each other and processed my cashback. So worth giving a try, to escalate it to senior management in M&S.
After all, your 30k points are at stake, which is 24k airmiles, even if there was a technical error, you are entitled to receive all points
 
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CVR said:
how and whom to contact in m&s? haven’t tried yet
Click to expand...
By email: care.india@marks-and-spencer.com

By phone: +9180106 21621; we are open everyday Mon-Sat 08:00 am to 08:00 pm, excluding gazetted holidays.

By post:
Corporate Office: Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India
Registered Office: Marks and Spencer Reliance India Private Limited, 4th Floor, Court House, Dhobi Talao, Lokmanya Tilak Marg, Mumbai- 400 002, India

For information on how to return items please click here

Grievance Officer
We aim to resolve all complaints at the first point of contact - our customer service centre . In case you still may have any grievances with respect to the information shared by you with Marks & Spencer hereunder and its treatment, may be directed by you to the Grievance Officer of Marks & Spencer Mr. Ankur Vashisht at grievance.officer@marks-and-spencer.com or at the below mentioned coordinates:

Postal Address: C/O Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India

Phone: 0124-4574600

Timings: Monday to Friday: 9:00 am – 6:00 pm
 
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RewardsAlert said:
By email: care.india@marks-and-spencer.com

By phone: +9180106 21621; we are open everyday Mon-Sat 08:00 am to 08:00 pm, excluding gazetted holidays.

By post:
Corporate Office: Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India
Registered Office: Marks and Spencer Reliance India Private Limited, 4th Floor, Court House, Dhobi Talao, Lokmanya Tilak Marg, Mumbai- 400 002, India

For information on how to return items please click here

Grievance Officer
We aim to resolve all complaints at the first point of contact - our customer service centre . In case you still may have any grievances with respect to the information shared by you with Marks & Spencer hereunder and its treatment, may be directed by you to the Grievance Officer of Marks & Spencer Mr. Ankur Vashisht at grievance.officer@marks-and-spencer.com or at the below mentioned coordinates:

Postal Address: C/O Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India

Phone: 0124-4574600

Timings: Monday to Friday: 9:00 am – 6:00 pm
Click to expand...
thanks
 
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RewardsAlert said:
By email: care.india@marks-and-spencer.com

By phone: +9180106 21621; we are open everyday Mon-Sat 08:00 am to 08:00 pm, excluding gazetted holidays.

By post:
Corporate Office: Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India
Registered Office: Marks and Spencer Reliance India Private Limited, 4th Floor, Court House, Dhobi Talao, Lokmanya Tilak Marg, Mumbai- 400 002, India

For information on how to return items please click here

Grievance Officer
We aim to resolve all complaints at the first point of contact - our customer service centre . In case you still may have any grievances with respect to the information shared by you with Marks & Spencer hereunder and its treatment, may be directed by you to the Grievance Officer of Marks & Spencer Mr. Ankur Vashisht at grievance.officer@marks-and-spencer.com or at the below mentioned coordinates:

Postal Address: C/O Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India

Phone: 0124-4574600

Timings: Monday to Friday: 9:00 am – 6:00 pm
Click to expand...
Directly contact grievance officer as customer care may not be able to provide any solution
 
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