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This is expected as base reward rate is 2RP per 150rs. Either request for a physical card or use hppay+Paytm gateway next time.So, I got Petrol of Rs.2600 from HPCL pump on 21st August. I tried paying by App but it crashed while paying through saved card through CCavenue. I was with family so didn't waste time trying to pay by paytm gateway and paid by CC directly hoping I'll get reward points worth 4% of transaction value.
BUT, I was charged surcharge (Rs.30.68) and got only 35 rewards points on purchase of petrol of Rs.2600.
I am not keen on wasting time with customer care to get it rectified.
Better not to use this card directly.
You used physical card for the payment?paid by CC directly
I have been using the PHYSICAL card. Now that you guys pointed it out, i just looked at the last month's cc statement. Found something very interesting 🤣 🤣Payment by physical card should give accelerated points, if it doesn't then this card goes to drawer.
HP pay is super buggy app, force close and delayed loading is common. Can't trust this app at a crowded petrol pump.
We are waiting...😂I have been using the PHYSICAL card. Now that you guys pointed it out, i just looked at the last month's cc statement. Found something very interesting 🤣 🤣
I used physical card (Tap & Pay).This is expected as base reward rate is 2RP per 150rs. Either request for a physical card or use hppay+Paytm gateway next time.
Yes. I used physical card (Tap & Pay).You used physical card for the payment?
Created a detailed thread!We are waiting...😂
So, I got Petrol of Rs.2600 from HPCL pump on 21st August. I tried paying by App but it crashed while paying through saved card through CCavenue. I was with family so didn't waste time trying to pay by paytm gateway and paid by CC directly hoping I'll get reward points worth 4% of transaction value.
BUT, I was charged surcharge (Rs.30.68) and got only 35 rewards points on purchase of petrol of Rs.2600.
I am not keen on wasting time with customer care to get it rectified.
Better not to use this card directly.
This is not good then. I can only tell when I get my physical card.I used physical card (Tap & Pay).
Yes, got it.500 Points Received Today. Check Yours If Eligible Transction of 5000₹ Complete within 60 days.
This should be one single transaction or cumulative?Yes, got it.
All transactions are cumulative and UPI transactions. I got the card on July 6th, and today, on the 61st day, I have received the points.This should be one single transaction or cumulative?
Also after how many days of the specified 60 days the points were recieved?
UnderstoodAll transactions are cumulative and UPI transactions. I got the card on July 6th, and today, on the 61st day, I have received the points.
what about ccavenue ? that came when i last triedThis is expected as base reward rate is 2RP per 150rs. Either request for a physical card or use hppay+Paytm gateway next time.
Choosing Ccavenue and then entering CVV with saved card details crashes the HpPay application. I always use Paytm gateway and has been getting 4% cashback,1% surcharge and 1.5% happycoin without any issue.what about ccavenue ? that came when i last tried
Any machine with the tag Drivetrack Plus will fetch RPs automatically. Rest are all hit and miss, but in case of miss, they have always credited RPs after email escalationCan any one please share what to check in POS machine when swiping BOB HPCL card on HP bunk to get cashback without any problem? TIA.
I first time swiped today and POS machieAny machine with the tag Drivetrack Plus will fetch RPs automatically. Rest are all hit and miss, but in case of miss, they have always credited RPs after email escalation
I swiped first time today and POS machine was of PAYTM. Also can you please confirm whats the minimum amount criteria to get RPs.Any machine with the tag Drivetrack Plus will fetch RPs automatically. Rest are all hit and miss, but in case of miss, they have always credited RPs after email escalation