I hold an Savings Account in
Bank of Maharashtra & taken his
Maha Credit Card in 2021 but that cc is paid (590) but fee will be reversed on spending 30k in previous year.
So When I first joined TF Community, i see here people converted their paid card to LTF card by different methods like by mailing, by social media, by calling customer care…
So that time i have chull to convert all my paid credit card to LTF and Old members of this community knows well how I desperate about it, that I created many thread in a single day for converting my cards to LTF.
So on
27/07/2023, I requested
BOM on twitter to convert my
Maha card to LTF card..
Here I attached screenshot also..
View attachment 56852
But after waiting for 12 days I didn’t get any reply from them So again i ping them on
08/08/2023, but again I didn’t get reply from them, this time I waited 24 days…..So again i ping them on
02/09/2023 but I didn’t get any reply yet…
Here i attached screenshot also..
View attachment 56853
But now tragedy begins for me, that on same day my account was debited for 362 rs on the behalf of
PMSBY & PMJJBY…
I become Clueless how this money is debited from my account because I holding this account for many years but till now no such things happened to me on this account, then I assumed “that twitter executive done this thing to me”
I am sure “
because bo mere messages ka reply tak ni de raha tha, but jab mene usko teesre msg mai hadkaya, toh usne mere saath ye harkat ki, bo alochna ko seh ni paaya”
Then I decided not to do any msg to such physco,
So i do complaint & sent 3 mails to grievance officer & pno & my home branch also regarding unauthorised transaction done on my account & discontinued these type of services from my account...
Surprisingly My whole amount was reversed with in three days on
05/09/2023
View attachment 56861
But after 8-9 months, my account is again debited by 456 rs on two dates recently on behalf of same pmsby & pmjjby, here I attached screenshot also..
View attachment 56862
This time I again surprised because these services was already discontinued from my account last year…
Then I again do same process of complaint to home branch first but I didn’t get reply from them..
So i again do complaint on grievance & pno…
So after 7 days I got call from home branch to take my complaint back, your refund will be processed within 2-3 days…
I said “
I don’t take complaint back till i get my refund back & these services should be discontinued”
Then they call again next day for request me to closed my complaint then i said “
mam jab tak mera refund nahi aayega tab tak mai close ni karunga Or last year bhi mera pesa kata tha,
Lekin pesa toh aya but these services still not discontinued”
Then she replied “
sir mai apka refund karva sakti hun, services close karne ke liye aap BM se baat kariye” & she cut the call.
Then neither i call her nor she call me…
But on
10/06/2024, my rokda was refunded successfully & complaints also closed immediately…
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THANKS TO ALL FOR READING !!