Issue Resolved Can’t apply for IDFC First app sticker

[vaibhav111vaibhav111 is verified member.]

See the screenshot attached, basically when I’m trying to apply for the second time for the first tap sticker because for the first time I had a wealth account which got upgraded to private, and then the sticker was closed and from last two weeks, I’m trying to apply, but it is always throw a error. and yes, I have already emailed my RM. I have called to the customer care. They don’t a clue have reinstalled the app, still the same error. Anybody face this issue? How do they resolve it?

Update - 26/02/2025 - to resolve this error of "unable to process your request" call your RM/BM and tell them you can't apply and you need First tap so this is backend issue so in a day or two card will be available for Pin generation automatically.

 

[Anindya98]

I can assure you if you follow my procedure you wont face any future headache.

First block first tap dc
2nd block your first select dc
Reissue first select dc and let it show in your app
Activate first select dc

Now upgrade to wealth

After wealth dc starts showing in your app Activate it and then apply for first tap again.

So for me, I have to first block the Firstap before upgrading to Wealth DC, after that reapply Firstap with Wealth DC.

 

[Piyush_Jaiswal]

So for me, I have to first block the Firstap before upgrading to Wealth DC, after that reapply Firstap with Wealth DC.

Did this work?
Were you able to apply FirsTAP without any error?

 

[Anindya98]

Did this work?

I will try in April.

Were you able to apply FirsTAP without any error?

It will work, the problem is your FirsTap is linked with the current DC when you close that and get a new DC, you will able to get another one with the new DC.

 

[insanhuinsan]

@vaibhav111 Let me explain why you are not able to apply for it again. Idfc is having some sort of last debit card replacing/upgrading system. Basically they upgrade the last issued debit card so if you had firsttap before upgrading to wealth then their system upgraded your first tap to wealth dc and now it won't let u apply for firsttap again until you close wealth dc.

This is a big glitch in their system. They should have replaced regular debit card but their system is replacing last issued card.

I know this because a friend of mine had select banking with both select dc and first tap dc and then he upgraded to wealth banking. Idfc upgraded his first tap to wealth dc and now he holds both dc select and wealth together. He is fighting for first tap from months but no use.

So basically if you are upgrading your banking program in idfc then block your firsttap dc and replace your regular dc so their system changes the last issued card to new dc.

He cannot use his firstap as welath card to bill payments or does he have both card so he gets according to select varient what is the issue didn't got your point

 

[insanhuinsan]

This is your 2nd debit card, add-on debit card on RuPay platform

Same Reward rate and 10x reward on this Firstap IDFC RuPay Platinum Debit Card (reward rate and 10x reward depend on your account variant - Normal, Select, Wealth and Private)

You will again get 2k, 4k, 8k or 20k welcome rewards on this firstap RuPay Platinum debit card on first transaction 1.5k+ (welcome reward depend on your account variant - Normal, Select, Wealth and Private)

Benefit ?

First benefit is welcome reward, you will get Rs500 to Rs5000 worth reward points (depend on your acc variant).

most important benefit - Visa/mastercard not accept everywhere. now use this RuPay variant and earn same your IDFC reward + 10x reward.

Note - Use this IDFC RuPay and use on Canara Setu (RuPay supported), Phonepe app and Freecharge app for CC bill payment and no extra charges on RuPay.

Apply from IDFC app, debit card section

View attachment 84603

Someone said here we will get 4k points again if we replace the select card is that true? I don't think so that means if anyone just replace and do 1k transaction gets 4k time he can do this every time is it true can u clarify this asap

 

[Abhishek012]

Someone said here we will get 4k points again if we replace the select card is that true? I don't think so that means if anyone just replace and do 1k transaction gets 4k time he can do this every time is it true can u clarify this asap

Yes bro and IDFC block your rewards account and bank account. Hold your money for next 1 year. 🤣🤣

Already, many users IDFC Rewards accounts and bank accounts are blocked and money stuck because of this stupid thing.

block/replace the card only if there is a genuine reason.

 

[Anindya98]

Someone said here we will get 4k points again if we replace the select card is that true? I don't think so that means if anyone just replace and do 1k transaction gets 4k time he can do this every time is it true can u clarify this asap

Yes, it gives 4K Points.
Note: Only replace for genuine reasons.
I replaced my one when my DC was blocked by the system and they were unable to solve it.

 

[insanhuinsan]

I

Yes bro and IDFC block your rewards account and bank account. Hold your money for next 1 year. 🤣🤣

Already, many users IDFC Rewards accounts and bank accounts are blocked and money stuck because of this stupid thing.

block/replace the card only if there is a genuine reason.

I didn't wanted to do this i asked only because i have just converted into wealth and someone said to block and replace the card for firstap or else it will cause an issue to get firstap with wealth so that's why i asked can i get 4k points so before it gets automatic block due to activation of wealth debit card that's my point was

 

[Anindya98]

I

I didn't wanted to do this i asked only because i have just converted into wealth and someone said to block and replace the card for firstap or else it will cause an issue to get firstap with wealth so that's why i asked can i get 4k points so before it gets automatic block due to activation of wealth debit card that's my point was

Yes, you can get 4K before closing.

 

[insanhuinsan]

Yes, it gives 4K Points.
Note: Only replace for genuine reasons.
I replaced my one when my DC was blocked by the system and they were unable to solve it.

I just did that due to above firstap issue and did only once u also said to block and replace so that it can detect last card as select so there will be no issue to get first tap on wealth debit card i did that accordingly and it's only one time my account got successfully upgraded to wealth is it safe now? Or they will block me for this one time issue? @Abhishek012

 

[Anindya98]

I just did that due to above firstap issue and did only once u also said to block and replace so that it can detect last card as select so there will be no issue to get first tap on wealth debit card i did that accordingly and it's only one time my account got successfully upgraded to wealth is it safe now? Or they will block me for this one time issue? @Abhishek012

They will not block you if you have a proper reason. Blocking happens to prevent users from misusing them.

 

[dvader]

Hi Guys,

I need some help,

1. My IDFC account recently got upgraded from select to wealth. I explained the first tap issue to my RM and she promised that this issue is resolved but if something happens, she would help me apply for FTDC again. Unfortunately, I did not face this issue and my FTDC didn't get closed. (I planned to get rewards on FTDC too)

2. I will use my Wealth DC and add 1500 on Amazon Pay Wallet this txn should work for welcome rewards right?

3. Now comes a major confusion. My wife and mother have normal IDFC accounts and I planned to do a txn on both their DCs, get welcome rewards with normal DC (their DCs have not been used yet).... Upgrade their accounts via grouping and get welcome rewards with Wealth DC. But my RM got excited and grouped the accounts without my final confirmation and their accounts are upgraded. I haven't activated the wealth DC yet, so the normal DC is still active. Will i be able to get rewards on old DC if I do a txn now and get rewards on wealth DC after activating it?

 

[Piyush_Jaiswal]

Hi Guys,

I need some help,

1. My IDFC account recently got upgraded from select to wealth. I explained the first tap issue to my RM and she promised that this issue is resolved but if something happens, she would help me apply for FTDC again. Unfortunately, I did not face this issue and my FTDC didn't get closed. (I planned to get rewards on FTDC too)

2. I will use my Wealth DC and add 1500 on Amazon Pay Wallet this txn should work for welcome rewards right?

3. Now comes a major confusion. My wife and mother have normal IDFC accounts and I planned to do a txn on both their DCs, get welcome rewards with normal DC (their DCs have not been used yet).... Upgrade their accounts via grouping and get welcome rewards with Wealth DC. But my RM got excited and grouped the accounts without my final confirmation and their accounts are upgraded. I haven't activated the wealth DC yet, so the normal DC is still active. Will i be able to get rewards on old DC if I do a txn now and get rewards on wealth DC after activating it?

The welcome bonus is not linked to the type of debit card. It is linked to Account. So, if the account has been upgraded to Wealth, you will receive 8000 RPs even if you transact with normal DC/FirsTAP.

And you will receive Welcome Points only once on any debit card. You receive Welcome Points again only in case of upgradation of Account

You would have got Welcome Points of Normal Account if it was not upgraded and again 8000 RPs after upgrading.

 

[Aniket]

The welcome bonus is not linkedin to the type of debit card. It is linked to Account. So, if the account has been upgraded to Wealth, you will receive 8000 RPs even if you transact with normal DC/FirsTAP.

And you will receive Welcome Points only once on any debit card. You receive Welcome Points again only in case of upgradation of Account

You would have got Welcome Points of Normal Account if it was not upgraded and again 8000 RPs after upgrading.

Partly false! 😅

 

[Aniket]

Hi Guys,

I need some help,

1. My IDFC account recently got upgraded from select to wealth. I explained the first tap issue to my RM and she promised that this issue is resolved but if something happens, she would help me apply for FTDC again. Unfortunately, I did not face this issue and my FTDC didn't get closed. (I planned to get rewards on FTDC too)

Great 😉

2. I will use my Wealth DC and add 1500 on Amazon Pay Wallet this txn should work for welcome rewards right?

Yes! 🤭

3. Now comes a major confusion. My wife and mother have normal IDFC accounts and I planned to do a txn on both their DCs, get welcome rewards with normal DC (their DCs have not been used yet).... Upgrade their accounts via grouping and get welcome rewards with Wealth DC. But my RM got excited and grouped the accounts without my final confirmation and their accounts are upgraded.

How without taking consent?
Also, how your RM got the account details of your family? Have you told/shared your family details or RM found common link like address and all and did it by herself?

I haven't activated the wealth DC yet, so the normal DC is still active. Will i be able to get rewards on old DC if I do a txn now and get rewards on wealth DC after activating it?

Most likely, yes, if previous algorithm exists. Go ahead.
Edit: Algorithm changed, confirmed by @Piyush_Jaiswal bro.

But can not guarantee due to the changes, made in portal/algorithm.

There's no loss in trying so better you try.

 

[Piyush_Jaiswal]

Partly false! 😅

Which part ?

 

[dvader]

Great 😉

Yes! 🤭

How without taking consent?
Also, how your RM got the account details of your family? Have you told/shared your family details or RM found common link like address and all and did it by herself?

Most likely, yes, if previous algorithm exists. Go ahead.

But can not guarantee due to the changes, made in portal/algorithm.

There's no loss in trying so you can try.

Yeah she did take the consent (that's when she got the a/c details). But she promised it won't be upgraded until she placed the grouping request. Consent was taken almost a month back and she did the grouping without my final confirmation.

And I am worried about wealth DC not receiving welcome rewards because I would get it on normal DC....can that be a possibility?

 

[Aniket]

Which part ?

Already mentioned #115.

 

[Piyush_Jaiswal]

Already mentioned #115.

Algorithm has changed. Now, he won't receive normal welcome bonus. He will get 8000 RPs even on normal DC since his account is now wealth. He will get bonus only once on any of his card. It is now account level.

Tried and tested.

 

[Aniket]

Algorithm has changed. Now, he won't receive normal welcome bonus. He will get 8000 RPs even on normal DC since his account is now wealth. He will get bonus only once on any of his card. It is now account level.

Tried and tested.

Ohh no, ye naya portal/ integration/ change se pura devalue ho gaya pura 😐

Thanks for sharing, yes I had commented based on previous experience, also mentioned subject to algorithm change, if any.

CC: @dvader